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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $1,249.99

Customer reviews

Rating 4.1 out of 5 stars with 67 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Geek Squad Certified Refurbished MacBook Air 13.3" Laptop highly for its overall performance and excellent condition upon arrival. Many are pleased with its impressive battery life and portability. Some customers have also noted its speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
  • Rated 1 out of 5 stars

    Exploded battery - fire/health hazard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received an item with a bulging/exploded battery. Contacted product support chat and they recommend to bring the device into Geek Squad. Will update review with outcome.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid at all costs. Appalling condition. Top has a dent the length of half a middle finger, cord arrived absolutely filthy. This is meant to be a gift and it is absolutely in hand-me-down condition. There was absolutely no mention of damage. Never using Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sticky right side keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is clearly something sticky spilled under the right side underneath the keyboard and you can feel it when pressing keys on that side

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective trackpad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trackpad didn't function well. Had to return. Employees were good; manager not so much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good Computer for What I Need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was in good condition and just what I needed. A few more scratches than I expected but nothing major. Would look at refurbished items again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not like new, DO NOT recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived filthy, covered in goopy spots, dirty screen, dirt on/under the keyboard. There were several scratches and dents even though it was described as “excellent” condition. Also the battery health was 85%, I obviously returned it. Would not recommend if you’re expecting a “like new” laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazing and my son loved it. Just like the picture

    I would recommend this to a friend
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