Customer Ratings & Reviews

In excellent condition as stated. Works fine. Pickup was smooth and easy.

arrived in good condition but the software was not up to date and the hard drive was not wiped clean

Amazing product. No scratches. No dents. You would’ve thought it was bought brand new.

Everything seems to be working well, been using for a couple months now.

I bought this MacBook for my birthday right but tell me why it came to me with grease stains and the screen glitching for its life so I returned it and the workers were so helpful and cooperative and allowed me to return the MacBook with no problems . Once I received the new refurbished MacBook, it was basically brand freaking new. I was like AMEN. So now I can leave a good review for this computer!

This item works like new. No problems, exceptional quality. Definitely would recommend.

Excellent condition, feels just like new. I have no issues with it what so ever so far. Would recommend.

About Product: I got it super fast, within three days. Although Best Buy's order status still says "Delayed" after three weeks. The MacBook is in really good condition. I didn't find any scratches; it looks like completely new. However, the charger has some minor scratches. But overall, I was satisfied with the purchase. For those who are wondering, it didn't come in the original packaging. But, there is a big But. *There are no updates on trade-ins.* Apart from getting a good Macbook, it is frustrating that Best Buy is still not able to provide details on how I should send my trade-in back. The order status page is still not updated. The original order status says "Delayed," no updates are available for Trade-in. It has been more than three weeks, and there has been no proper response from BestBuy, neither via chat support nor via email. So, I have to keep the raiting as two stars. Otherwise, I would have given it 5 stars.

I had to exchange this for the actual laptop I ordered because I was sent a macbook that was stuck in Russian. Once everything was sorted out, I’ve had little to no issues with my computer. I’m giving this an average rating because I immediately brought the laptop into the store to return/start an exchange for what I ordered and was told I had to call the support line. I then called support and they asked why I didn’t go in store. I had the faulty laptop for a few weeks before I was able to sort out the issue.

This laptop is great! I’ve had no problems since purchasing it.

Came in amazing condition. Works well. I have no complaints.

This MacBook Air has been a game changer. It’s refurbished, but it’s in perfect shape and works exactly as needed. Such a good deal, don’t count refurbished tech out!!

It exceeded my expectations! The MacBook came in perfect condition and still under warranty!

powerful machine for smart work, nice look, good price for my new macbook air

Love this Mac book it works really good! Gifted it to myself for grad School. Downside is having to buy word/microsoft office. I like how smooth the keyboard is and the features!!!

Best Laptop I've ever owned! And of course Best Buy, the greatest store ever, had it in stock. Thank BB!

I purchased this to have a non work laptop I can use. I am very pleased with it, I’m go glad I decided to bite the bullet and order it.

I bought this laptop for my daughter so she can do her homework on it and she loves it.

Works as good as new for a good price. It is so much faster and easier to use than my older imac. Glad I upgraded as the picture is clearer and brighter than my old computer.

Thank you Best Buy for this amazing MacBook. The quality is amazing and works perfectly.