Customer Ratings & Reviews

The computer was amazing and beautfil and gorgeous, it came with the magsafe charger which i did not know if it would have or not have fome with it, overall the laptop is beautiful and fast and amazing! Thank you so much!! Not to forget to mention the laptop came clean and not dirty!

Best laptop i have ever brought. With M2 chip the performance is high

I bought this lap top for my daughter and she was amazed how great is it! was like brand new and functioning well

The Laptop is great and works well. For a certified refurbished device from BestBuy i was pretty disappointed with how it came. It Had sticky stuff around the device and debris under the keyboard. It also had slight discoloring near the USB ports.

I really love my laptop, it’s simply perfect! It’s so efficient!

My MacBook arrived right on time and in flawless condition. Absolutely in love with it, and very thankful for getting a great product at a great price.

I use this guy every day, multiple times a day, and couldn't be happier. It's lightweight, works with everything, have never had a problem with it. Fingerprint sensor is an added bonus.

About Product: I got it super fast, within three days. Although Best Buy's order status still says "Delayed" after three weeks. The MacBook is in really good condition. I didn't find any scratches; it looks like completely new. However, the charger has some minor scratches. But overall, I was satisfied with the purchase. For those who are wondering, it didn't come in the original packaging. But, there is a big But. *There are no updates on trade-ins.* Apart from getting a good Macbook, it is frustrating that Best Buy is still not able to provide details on how I should send my trade-in back. The order status page is still not updated. The original order status says "Delayed," no updates are available for Trade-in. It has been more than three weeks, and there has been no proper response from BestBuy, neither via chat support nor via email. So, I have to keep the raiting as two stars. Otherwise, I would have given it 5 stars.

Very happy with this laptop .. arrived on time and in great shape .. works as a new computer after doing the updates

Everything was great it just wasnt the color i ordered. It was silver not starlight..

Great i love this no issues whatsoever would buy!!

Great condition and operability. No scratches or dents.

A fantastic computer. i’ve had it for over a year n.a. shave never had any issues.

The refurbished MacBook Air is a good product; I recommend it.

Received in an excellent condition, looks brand new. Very portable laptop.

i was a little hesitant to buy this because i thought there might be some problems but i really recommend to buy i love this laptop so much 10/10 purchase

arrived in perfect condition. runs like new and haven’t had any issues so far

the macbook is powerful satisfied me with every tasks i need to be done.

I love my MacBook sm ,I use it everyday,thank you best buy

I had to exchange this for the actual laptop I ordered because I was sent a macbook that was stuck in Russian. Once everything was sorted out, I’ve had little to no issues with my computer. I’m giving this an average rating because I immediately brought the laptop into the store to return/start an exchange for what I ordered and was told I had to call the support line. I then called support and they asked why I didn’t go in store. I had the faulty laptop for a few weeks before I was able to sort out the issue.