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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.1 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, condition, and battery life of the Geek Squad Certified Refurbished MacBook Pro. Many customers have reported that the laptop's performance is amazing and it is in excellent condition. Some customers have mentioned the speed and value of the product. However, a few customers have reported issues with the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 90 reviews
  • Rated 4 out of 5 stars

    Good product, no warranty.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop, the only thing that I didnt like was the expired manufacturing warranty. But again I bought the refurbished one so thats probably is on me. Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product!!! Highly recommended!!! Good price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product!!! Highly recommended!!! Good price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love that Best Buy has the GeekSquad refurbished. Saved a ton of money for a model I like better than the 2025 Macbook Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Macbook Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually as described. Glad to have a Macbook Pro. Can tell the difference between an Macbook Air and Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It does everything I want it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, pretty much like brand new I don’t know why you would buy a new one when they are offering these

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fine, had a decent amount of scratches but that's to be expected. After a few days though I noticed the battery runs out within hours and doesn't last more than 4 hours without needing a charge. It also seems to be running slowly and the system will occasionally run significantly behind what should be loading - I've used similar spec macs for work and haven't had this much lag with them despite using the same software/functions. Overall there's better priced laptops out there, especially refurbished ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Mac- refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you cannot buy a new mac, this is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Value

    Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good.it worth it every dollar. I really recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Apple MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is like new condition and works like new! I'm really satisfied with it!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished but perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook was a refurbish but was in perfect condition!! Extremely happy with Best Buy and their qualification of excellent condition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality, everything running pretty well, its excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this MacBook! Perfect for work and home needs

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks like new. No problems after a month of use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice MacBook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box (excellent condition) Almost perfect condition. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. Still working great! I’ll recommend this macbook

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Macbook pro 13.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take this one back mother board went out pro 13.3,i ended up exchanging for a new updated macbook loving it M2Chip

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the wrong item by mistake. Purchased a computer online with a 512 hard drive ans received 256 hard drive. Tried frist with the chat option which directed me to go to the store. Went to the store and did not receive it because it did not match the receipt. Called again from the store was placed on hold for 15 minutes waiting for a manager. Instead of solving the issue in store had no other option but to ship it back for a refund. The refund will not be received until what ever it takes for them to get the computer and verify. Rude online help. Terrible experience for a problem caused by them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very Nice Computer But Hard to Set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer but hard to set up. I still can't sync it to the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. Dont see any issues even tho its refurbished

    I would recommend this to a friend
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