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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $1,299.00

Customer reviews

Rating 4.6 out of 5 stars with 58 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the performance of the Geek Squad Certified Refurbished MacBook Pro, noting its buttery smooth operation thanks to the M2 chip. Many are also pleased with the excellent condition of the refurbished laptops and report that everything works as expected. Finally, several customers appreciate the long-lasting battery life, which they say lasts for almost a full workday.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-58 of 58 reviews
  • Rated 4 out of 5 stars

    Mostly Positive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a mark or two on the computer, originally received incorrect charging cord but it was then replaced. Everything is otherwise well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple MacBook Pro m2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and looks like a brand new laptop I’m very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check thoroughly before you buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with wrong charging block . Overall battery health was 84% debris, clogged into one of the USB-C charging ports lots of physical damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value just like new and for a fraction of the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase so far. It arrived in" like new" condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    Good deal

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quick, Good condition overall, battery cycle count was low

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac book pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with Mac book pro. Did do a trade in for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer I bought it. Open box looks like brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the best thing I have bought, I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M2 Apple pro 2022 model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Stable product. Received clean & ready for use. Thanks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overheat!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to setup this refurbished item and it started to overheat. I stopped and returned it. Refurbished items have so far only disappointed me!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live my laptop. Had to get rid of my old one and this Mac is amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Best Buy fault more like apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a year the laptop screen gets auditorium lights. Google that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality unbelievable prices and excellent service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even send me the right computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a MacBook Air, not a MacBook Pro. Then they wouldn't fix it online or in store, so I had to sit on a 1-800 line forever and received no compensation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, looks and works like new. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    awesome condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could barely tell this was a used item, item works flawlessly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Support Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your trade in system is broken and you don’t even care to fix it to be honest. I talked to support for HOURS trying to get my address to be updated so I could trade in my old laptop as a part of this purchase and all they did was constantly tell me I was wrong and transfer me to another peorson that doesn’t know what to do. I even called on many different days to see if y’all would be more helpful but no. The laptop itself is fine but it’s very upsetting to not have that credit go towards this purchase.

    No, I would not recommend this to a friend
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