Customer Ratings & Reviews

Cosmetically there were no marks nor damages. Excellent job that way. The 'return' key had few issues when I started using it but eventually it went away as if it was never anything to begin with. Packaging was not original, I missed out on vanity experience. But the device is functional, gets all the necessary tasks done. Value for money deal tbh but I would still prefer getting a new one instead of refurbished instead of saving couple of bucks.

Everyone is going to have a different experience with a refurb. I bought mine from Best Buy's eBay, but am writing here. My Macbook ended up being someone's company-assigned laptop, and in order to set it up, I would've had to accept a prompt to allows that company to have remote access. Whether or not this could be wiped from the computer, it made me uncomfortable. Three stars because Best Buy let me return in person despite buying on their eBay. Great return policy! But I think they should've looked this over more before selling it. It could be stolen, etc. I also don't like someone else's oils wearing down the keyboard, so this is the last time I will look at used Macbooks.

it was good, the Macbook came in a typical packaging for any refurbished item, came in decent conditions, the keyboard is obviously worn but, that doesn't matter since all I care about is the performance, not the looks.

I upgraded from a Chromebook X360 to this and I absolutely love it. It has 4x the RAM, 8x the SSD storage, and only a scuff (bought refurbished) next to the trackpad. The Chromebook was in quite a bit worse shape. Leaps and bounds ahead. It doesn't lose 30% of it's battery overnight either, which was a huge annoyance. Very happy with my purchase.

Absolutely perfect for my needs. Was a bit pricey when I bought it but it has been amazing for making models on Fusion 360 for 3D printing WITHOUT needing a wall outlet.

So far great, bought it 3 weeks ago. Would not have known the difference between new or refurbished if not told. Everything is in pristine condition and battery is at 97% and surprisingly great on screen hours. Would buy again in future if needed.

Great size and not much to complain about. Battery life is considerably better and longer lasting

Very good! No scratches or signs of misuse! Working perfectly and battery in great condition!

I was a bit hesitant to purchase a used laptop, but having worked with MacBooks for the last 17, I was confident in their durability. The only question would be in what kind of cosmetic and functional shape this refurbished option would be. I was pleasantly surprised. The device was received in excellent condition. The keyboard showed just the slightest bit of wear, but other than that, it looked completely new. Very glad I went this route versus buying new.

Very good laptop, fast and long lasting battery. First experience with refurbished - Not a single scratch or mark - Almost new product, except for the missing magsafe cable

Slight signs of use and very light dents but works awesome

Great laptop. Arrived in basically brand new condition. Was a great price and very satisfied.

Perfect, it simply served me perfectly, the sound is impeccable, it came without scratches without stains without any damage.

This laptop is excellent. It came as fresh from Apple Store. The cycle count was just 18. Battery health is 99%. No dent or scratches. I think this is a good deal for the price.

Much better than expected! Arrived in almost like new condition with a very tiny nick on the surface. Works flawlessly. I am really happy with my purchase!

My refurbished MacBook Pro arrived dirty which was surprising. Both the keyboard, screen and chasis needed wiping down, but only took a couple of minutes to clean. Almost no wear and tear was seen once I cleaned it. It also came with 3 months of Apple Care left on it which was a pleasant bonus.

The MacBook came in ideal condition. It only had 43 cycles of recharging.

It came it flawless cosmetic condition. I had to thoroughly check it 5 times to find even the smallest imperfections. Battery only had 30 cycles on it. I ran benchmarks to make sure the Cpu/Gpu were performing at the speed/power they should. No complaints so far. Excellent Value for the money. Only thing is I ordered a Silver one and they sent me a Space Grey. Totally okay with that because that's the color I wanted in the first place but the site said space grey was out of stock.

I have come to trust Best Buy refurbished. This is my third purchase from them. The MacBook came with little to no cosmetic damage. All other components work like a dream.

The unit arrived in pristine condition and the laptop even had apple care already on it. The certified refurbished laptop items sold by Bestbuy and certified by Geek Squad standards is unparalleled in quality and value. I would highly recommend that if you're in the market for a new Mac or other Apple device to stop here first. This M1 14inch MBP is an amazing deal and I can hardly wait till I order my next item from Bestbuy!