Customer Ratings & Reviews

I have come to trust Best Buy refurbished. This is my third purchase from them. The MacBook came with little to no cosmetic damage. All other components work like a dream.

The unit arrived in pristine condition and the laptop even had apple care already on it. The certified refurbished laptop items sold by Bestbuy and certified by Geek Squad standards is unparalleled in quality and value. I would highly recommend that if you're in the market for a new Mac or other Apple device to stop here first. This M1 14inch MBP is an amazing deal and I can hardly wait till I order my next item from Bestbuy!

Honestly blew my expectations. If you need a pro model, consider the M1 pro because you might just not need the M4 pro to begin with!

I would describe the refurbished laptop as "very nearly new" feeling. It has the most minor of hiccups very rarely (so far) and the charger that came with it is not original, but I feel I got what I paid for with the good price. The battery is not as good as a brand new laptop, but I use it plugged in so that is fine with me.

Highly recommend the new Apple Silicon chips for light and heavy tasks!

First macbook that came in was super damaged and I tried returning it and apparently they gave me the wrong macbook so Im still dealing with that right now. However, my second order came in and this macbook pro 14 is in emmaculate condition so far with only 3 cycles of charging. These dont come up in stock often so you should order multiple and pick whichever one is the best condition!

For half the original price but you get a helluva machine, its worth it. My only complaint is that it didnt come with an apple official charging brick but it did come with the magsafe cord so there isnt much to complain about

The staff and services provided in the store were really satisfactory. Products were easy to find and the staff were very helping to get amazing offers and discounts. Great team please keep up the good work

This was my first time buying any refurbished device, so I wasn't sure what to expect. The experience (with a trade-in) was seamless and the quality of the refurbished unit exceeded my expectations. I am happy I decided to buy a refurbished model instead of a much more expensive M2 / M3 current generation device. Hoping that this will last me a while!

Excellent product. I couldn't be more satisfied with the performance and the condition of it. Best buy!

Received the MacBook although it did not came with original packaging but the condition was mint and to my surprise it had 7 months of AppleCare+ left on it which is a big plus as standard warranty was expired.

Great purchase, upgraded from an Intel Mac to the M1 Pro. Can see an instant change in speed and overall performance quality.

Bought this for my brother in-law. He mixes and masters beats using Protools and this Mac does not stutter. The amount of ram is perfect for him!

3 years later this laptop is still worth the money. I’ll recommend it over the M3 chips since the price of this is cheap! M3 chip only 10-20% better that M1 chip but with this price difference its still best.

The product is almost spotless, as good a a brand-new one. Couldn’t find a single spot on the screen. The cleanliness of the keyboard was also excellent. Very happy to get a good product at a reasonable price.

I have no complaints at all on this referb. It was the best price for the power and it was like new. The Mac itself is fast and I love the newer 14 inch size. Perfect for the photo editing storage and power I need.

item was in a good condition i waited to so long to write a review to see if there will be any malfunction with the system, but it was a good deal. I recommend this seller. Thank you

Excellent, pretty good, no damages, working just fine

Laptop came with no cosmetic damage and 99% battery health. They go out of stock very fast so if you see one available, get your hands on it.

Almost perfect. Right arrow button doesn’t work the best. But overall a solid product!