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Customer Ratings & Reviews

$829.99
Save $1,169.01
The comparable value is $1,999.00

Customer reviews

Rating 4.3 out of 5 stars with 164 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers appreciate the Geek Squad Certified Refurbished MacBook Pro 14" Laptop for its exceptional battery life and consistently great performance. Many users have noted the excellent condition of the device upon arrival, as well as its fast and responsive processor. The screen quality has also been praised, while a few customers have mentioned concerns about the packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-164 of 164 reviews
  • Rated 1 out of 5 stars

    BUY ELSEWHERE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not, EVER, buy best buy refurbished. They delivered a computer that is not functional, and offer no recourse other than to travel to a Best Buy store and return it. No tech support unless you PAY THEM MORE FOR IT. Absolutely unconscionable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mackbook pro m1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really no issue. For the price, it was worth it. I’m really happy with this purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Geek Squad Certification is a joke.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about getting this machine with the Geek Squad certification... I thought it meant something. However, when it arrived and I started to set it up. A prompt popped up that said the machine is Remote Managed and owned by Amazon. When I looked up what this meant, it was either stolen or was misappropriated. Either way, Best Buy did not do the job they claim of checking it out and making sure it was fully functional and ready for use. I'm done with Best Buy, their lack of diligence, poor performance, and misinformation/lies. But, 5 stars to the Waxahachie, TX store for making the return fast and easy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst place to purchase “refurbished.”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to the warnings. They will take no responsibility for shipping you a defective or damaged computer.

    No, I would not recommend this to a friend