Customer Ratings & Reviews

I’m extremely happy with this MacBook Pro. The Apple M5 chip delivers outstanding performance — everything feels fast and smooth, from everyday multitasking to more demanding tasks. Apps launch instantly, and the system stays responsive even with multiple programs open.

Much better than expected! Arrived in almost like new condition with a very tiny nick on the surface. Works flawlessly. I am really happy with my purchase!

Slight signs of use and very light dents but works awesome

Great laptop. Arrived in basically brand new condition. Was a great price and very satisfied.

Perfect, it simply served me perfectly, the sound is impeccable, it came without scratches without stains without any damage.

This computer has been a real joy to sit down and use. No problems no crashes, able to work on Photoshop and Lightroom with no problems with speed.

My refurbished MacBook Pro arrived dirty which was surprising. Both the keyboard, screen and chasis needed wiping down, but only took a couple of minutes to clean. Almost no wear and tear was seen once I cleaned it. It also came with 3 months of Apple Care left on it which was a pleasant bonus.

It came it flawless cosmetic condition. I had to thoroughly check it 5 times to find even the smallest imperfections. Battery only had 30 cycles on it. I ran benchmarks to make sure the Cpu/Gpu were performing at the speed/power they should. No complaints so far. Excellent Value for the money. Only thing is I ordered a Silver one and they sent me a Space Grey. Totally okay with that because that's the color I wanted in the first place but the site said space grey was out of stock.

The MacBook came in ideal condition. It only had 43 cycles of recharging.

Let’s just say it’s a brand new 2021 MacBook Pro. No scratches and functions are flawless. Saved a great deal of money and made someone’s dream come true! Thanks Best Buy!

The unit arrived in pristine condition and the laptop even had apple care already on it. The certified refurbished laptop items sold by Bestbuy and certified by Geek Squad standards is unparalleled in quality and value. I would highly recommend that if you're in the market for a new Mac or other Apple device to stop here first. This M1 14inch MBP is an amazing deal and I can hardly wait till I order my next item from Bestbuy!

It was a good experience, shopping with my Best Buy card.

I am very pleased with the purchase. Looks and performs brand new

I have come to trust Best Buy refurbished. This is my third purchase from them. The MacBook came with little to no cosmetic damage. All other components work like a dream.

Great quality, like brand new! Works perfectly, no issues whatsoever.

Honestly blew my expectations. If you need a pro model, consider the M1 pro because you might just not need the M4 pro to begin with!

I received the machine in excellent, clean condition. The battery cycle counts are very low, and overall I am highly satisfied with the purchase

For half the original price but you get a helluva machine, its worth it. My only complaint is that it didnt come with an apple official charging brick but it did come with the magsafe cord so there isnt much to complain about

First macbook that came in was super damaged and I tried returning it and apparently they gave me the wrong macbook so Im still dealing with that right now. However, my second order came in and this macbook pro 14 is in emmaculate condition so far with only 3 cycles of charging. These dont come up in stock often so you should order multiple and pick whichever one is the best condition!

This was my first time buying any refurbished device, so I wasn't sure what to expect. The experience (with a trade-in) was seamless and the quality of the refurbished unit exceeded my expectations. I am happy I decided to buy a refurbished model instead of a much more expensive M2 / M3 current generation device. Hoping that this will last me a while!