Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $2,699.00

Customer reviews

Rating 3.9 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers have good things to say about the condition and battery life of the Geek Squad Certified Refurbished MacBook Pro. Many reviewers noted that the laptop arrived in excellent condition, appearing almost new with minimal wear and tear. Positive feedback also highlighted the impressive battery life and health, with several users reporting near-perfect battery capacity. Overall, customer experiences suggest a high-quality refurbished product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 48 reviews
  • Pros mentioned:
    Condition, Keyboard quality

    Rated 5 out of 5 stars

    UNBELIEVABLY GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was in excellent condition and felt new. For the price being low I was skeptical but after taking the chance I realized it was a wonderful product. This product had no visual imperfections and the keyboard looked untouched. Definitely love using this product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am disappointed. I take refurbished to mean basically new. Bought but returned for some reason, inspected and certified 100% working. These computers are definitely used/pre-owned. No packaging. Just computer and charger in plastic. It is prob still a good deal. But one of my thunderbolt ports is not properly working. Looks good otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the requirements for the price. Wish it had a M4 chip.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Processor speed

    Rated 5 out of 5 stars

    Very nice deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition very nice purchase.m1 pro is very powerful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exceeded my expectations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I was nervous about the purchasing a refurbished Item, however I was pleasantly surprised at the quality of the product. Everything was in working order and most of all the battery health was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Processor speed

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and so fast delivery. perpect condition and perpect macbook pro.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Its Legit!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my refurb MBP. It looks spank brand new. Only 7 battery cycles. Perfect condition. Well worth the money. I cannot lie. I am truly thankful best buy sent me the correct one. I read about horror stories people getting the wrong model. But I was not one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this MacBook for a great price. I'm a musician and it's perfect for making music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Attack!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You CANNOT go from with an M1 Mac. I got this is a refurb from Geek Squad and it runs like a friggin champ. The price was OH so good AND they had a great trade in deal for my previous Macbook Air. Guess what?? I actually got the FULL trade in amount. I am veery happy with my purchase and experience!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Purchase I've ever made

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my m2 MacBook air to get this laptop. I love it so much! The screen is so much bigger and brighter, along with it having far more power , memory, and storage space for me to be able to process and keep my coding projects, without worrying about a slow down after hours of work. 10/10 amazing laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit came quickly - was packaged carefully - and I've not had any issues after using it for almost 2 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everything is as expected and as planned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device functions as intended, with no visible dents on the screen. However, it has low battery cycles, but the remaining battery is still at 88%.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Mac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product although it's a little heavy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Macbook Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was like brand new.Not a scratch or dent.Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Refurbished tech is a gamble

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refurbished is a gamble. I took the chance and noticed there was a dent in the corner of the laptop...not noticeable at first, but it was if you looked closely. Looks like it had been dropped on the corner. Seemed to work fine, but I did not take a chance and returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great every thing I was looking for and then sum

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great, with no scratches or dents! Love the power and the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple M1 chip purchase review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was amazing about the laptop and the packaging

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I received a like new one without any issue.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Scratch & Dent stock sold as "Certified Refur"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was physically damaged - crack of about 2 inches on the screen, a pretty long scratch of 4 to 5 inches on the lid. Their inspection quality have gone downhill and now scratch and dent meets their criteria of "Certified Refurbished".

    No, I would not recommend this to a friend
Sponsored