Customer Ratings & Reviews

If you don't care about the new Apple product box-opening experience, certified refurbished is the way to go. Not sure how different Geek Squad certified is different from Apple's but this laptop looked brand new! Can't find anything wrong with it. There was a tiny scuff on the charger but - that's totally fine - for the price. Otherwise I'll be sure to look for more GS Certified Refurb models on any further purchases, because this one knocked it out of the park.

Amazing product! I’ve been wanting to upgrade from the 2017 model and this is a huge step !

Got the device in like new condition. Works great. Did not come with original charger though.

Ive been looking for a Macbook for a long time and this fit my needs and budget COMPLETELY!

Almost new condition, everything is perfect, buy it if available

I purchased this MacBook to complete my college coursework, but within just two weeks, the screen began randomly going black. The backlight remains on—I can still see slight movement when I use the trackpad—but the display becomes completely dark, likely due to a hardware issue, possibly with the display wiring. I brought the laptop to Best Buy for assistance, but since it’s a MacBook, I was told it would need to be shipped out for repairs. While I understand that policy, I can’t afford to be without a functioning computer for several weeks during the school semester. Currently, the laptop only initially works for about 20 minutes before the screen goes black. To temporarily restore it, I have to close and reopen the lid, but that only gives me about a minute of visibility before the issue happens again. It’s become unusable, and I’ve been forced to connect it to an external monitor just to do basic work—which defeats the purpose of buying a portable laptop in the first place. This experience has been incredibly frustrating and disruptive to my education.

I actually returned the laptop, because I found the exact same laptop thru another retailer for cheaper with a multi year warranty.

Great computer with outstanding display, HD and M1 processor.

was sent silver instead of space gray. looked good until the display flickering after 2 days.

I was supposed to receive my laptop on 10/27 it was never shipped and I waited over 2 weeks for a computer that never arrived and then Best Buy cancelled the order. Frustrating

Didn’t last 5 months. Refurbished is laughable For a temporary fix. All my apple new have been wonderful but so so disappointed in your refurbished junk. Now out 1000 bucks

Somehow Best Buy thought it was acceptable to sell a REFURBISHED MacBook Pro that had only 82% of the battery remaining and more than 300 charge cycles.

They gave non mac charger instead of original charger

Its a really good work computer. Even if its a older model it still work greatly.