Customer Ratings & Reviews

It is an older model now in 2024 but still a beast! Battery life and performance are much better than windows laptops, and macOS works great with my iPhone and iPad! Also got this for a great price with Best Buy refurbished :)

Terrible experience. They sent me gold air instrad of pro! Are you high! Geek squad team?

I've been keeping an eye on these MacBooks hoping that they would be in stock when I was ready to upgrade from an HP laptop. I'm glad I waited and decided to purchase this refurbished product. Since it has an Apple based processor, I didn't need the latest or greatest M3 or M4 chips. Having used this MacBook for a little over two weeks, I feel like I made the right decision. I received my order much FASTER than expected (glad I didn't purchase expedited shipping - saving about $30). I got in within a few days. The laptop was secured safely in a bubble wrap, and included the apple charging cord, not the apple brick (not an issue at all), in fact I like the third party 140watt bring it came with. No big external damages, a few minor scratches on the bottom, but nothing to be concerned about. Put a skin on it, and call it a day! As for the internal components, my MacBook came with only 19 battery cycles and 98% battery life. I was shocked, it's basically a brand new laptop. Extremely satisfied and encourage you to click "purchase" if you're considering this MacBook - you won't be disappointed. I'm a full-time working professional that uses a lot of chrome tabs, zoom meetings, and excel sheets for data, and this MacBook has been perfect! I also teach at my local community college, so grading assignments, creating lecture presentations has also been super easy and efficient. If you've made it this far in my review, thank you! My advice, BUY IT! I spent over 4 months researching, going to my local store and testing the 14" vs 16" and glad I choose the 16" version. You won't be disappointed! Thanks Best Buy!

came in good condition with 140w charger. no scuffs or scratches.

Even though it's an older model in late 2024, the experience is still as snappy and fast as a new Macbook. I wasn't as lucky with the battery or the charger received, with 91% battery health and a 67w adapter instead of the usual 140w that comes with 16 inch Macbooks. But quite happy with my purchase. The laptop came without any problems or visible scratches, scuffs or dents. There are just minor usage marks near the charger and the left side USB-C ports, but other than that, it basically looks like new.

Just purchased this and so far so good. only 62 battery cycles and 96% battery capacity which I’m very pleased with. No scratching or dents. screen looks good. if you see this available and aren’t sure about buying, I’d say just do it!

Extremley happy with my purchase. I received a 2021 with 86% battery life. The M1 chip runs so much faster than my intel Mac. Couldn't be happier for the price. It didn't come with an OG mac charger but it was an Insignia charger which I think works fine.

Great computer with outstanding display, HD and M1 processor.

Perfect device. Still powerful even it is M1, and is good for medium isage

It was a great price I got for , very nice condition And runs perfect . First I thought how the condition would be , but when it came it was perfect. Thanks

If you don't care about the new Apple product box-opening experience, certified refurbished is the way to go. Not sure how different Geek Squad certified is different from Apple's but this laptop looked brand new! Can't find anything wrong with it. There was a tiny scuff on the charger but - that's totally fine - for the price. Otherwise I'll be sure to look for more GS Certified Refurb models on any further purchases, because this one knocked it out of the park.

As per the spec and in new condition. Great quality product and a very good deal

I needed a new laptop ASAP as the one I had for 7 years died on me. I decided on this one because of the screen size as well as it having Touch ID. I love using this for work and I love how responsive the touch pad is vs my old one! I’m very happy with my purchase!

Ive been looking for a Macbook for a long time and this fit my needs and budget COMPLETELY!

Somehow Best Buy thought it was acceptable to sell a REFURBISHED MacBook Pro that had only 82% of the battery remaining and more than 300 charge cycles.

Amazing product! I’ve been wanting to upgrade from the 2017 model and this is a huge step !

This MacBook pro was on sale due to being used but new. Such a great deal. Like new as advertised. Way better than paying full price!

Got the device in like new condition. Works great. Did not come with original charger though.

Arrived without any real wear to show. Battery is still 100%, although the warranty is expired.

Almost new condition, everything is perfect, buy it if available