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Customer Ratings & Reviews

Your price for this item is $909.99
The comparable value price is $2,499.00

Customer reviews

Rating 4.2 out of 5 stars with 50 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the almost new condition of this MacBook Pro. The battery life and performance receive positive feedback, especially when compared to Windows laptops. The screen size is a selling point for some, and the processor speed is still considered powerful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Rated 5 out of 5 stars

    Amazing Macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been looking for a Macbook for a long time and this fit my needs and budget COMPLETELY!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    you will not find a better product for that price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost new condition, everything is perfect, buy it if available

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problem with Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this MacBook to complete my college coursework, but within just two weeks, the screen began randomly going black. The backlight remains on—I can still see slight movement when I use the trackpad—but the display becomes completely dark, likely due to a hardware issue, possibly with the display wiring. I brought the laptop to Best Buy for assistance, but since it’s a MacBook, I was told it would need to be shipped out for repairs. While I understand that policy, I can’t afford to be without a functioning computer for several weeks during the school semester. Currently, the laptop only initially works for about 20 minutes before the screen goes black. To temporarily restore it, I have to close and reopen the lid, but that only gives me about a minute of visibility before the issue happens again. It’s become unusable, and I’ve been forced to connect it to an external monitor just to do basic work—which defeats the purpose of buying a portable laptop in the first place. This experience has been incredibly frustrating and disruptive to my education.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with outstanding display, HD and M1 processor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    display flickering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was sent silver instead of space gray. looked good until the display flickering after 2 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last 5 months. Refurbished is laughable For a temporary fix. All my apple new have been wonderful but so so disappointed in your refurbished junk. Now out 1000 bucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to receive my laptop on 10/27 it was never shipped and I waited over 2 weeks for a computer that never arrived and then Best Buy cancelled the order. Frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure to check the battery life remaining....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow Best Buy thought it was acceptable to sell a REFURBISHED MacBook Pro that had only 82% of the battery remaining and more than 300 charge cycles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No mac charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave non mac charger instead of original charger

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac pro m1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good work computer. Even if its a older model it still work greatly.

    I would recommend this to a friend
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