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Customer Ratings & Reviews

$199.99
Save $230
Comp. Value: $429.99

Customer reviews

Rating 4.1 out of 5 stars with 245 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the overall performance and condition of the Geek Squad Certified Refurbished PlayStation 4 Slim 1TB console. Many are happy with the console itself, its price, and its speed. Some customers have expressed concerns regarding the storage space, noise level, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 245 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PattyG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. My kids have been enjoying it! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it a lot, it worked well and it arrived in good condition

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation is in great working order. Controller has a small issue. Great for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Terrible Quality of Refurbishment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have only 14 days to determine whether or not your equipment has any serious issues that you’d only discover hours or days into gameplay. I received my Playstaytion 4 on March 26th, 2025, and the window apparently closed on April 10th. It is now April 19th and fan of this console is WAY TOO LOUD. I have to raise the volume of my TV to about 75% of its volume, so I don’t have to hear the PS4. Just last week, I had an issue where within 15 minutes after powering it on, it shut off on me. I couldn’t, in good conscience, recommend this to anyone. The return/exchange support window being open for only 14 days doesn’t the consumer time to thorough experience their console. With the serious technical issues being exposed within the third week, and support is for only 14 days rather than 30-60 days like most business, this feels intentional. I’m now forced to either where ear plugs or headphones while I play to mute out the intense noise of the fan, hoping that it won’t shut off on me again, or as suggested by a representative over the phone, trade-in at any of their locations, getting substantially less back than the amount you purchased it for. Don’t buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 boys and they aleays want to play at the same time so decied to get 3 Playstations so they each have one! Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are really happy and i am too, i could not imagine that i would be able to get them the PS4 with that price and in such good conditions. Thank you Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 PRO AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, I bought for my song to plays his old games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition console. Everything seems to be in working order

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Send better control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good prices good console I will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied,Happy with geek squad refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clean as a whistle, fired right up, remote had zero issues....

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good item. I will recommend it my son love it. The shipping was really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with console. Just wish some kind of literature was included.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its oerfevt, like picture no scratches and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RosaS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices and my son and I liked our items I recommend Best Buy, very soon I will make a new purchase of other items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and i have no issues since purchase ..

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super hesitant on purchasing this because of all the negative reviews, but it arrived in Excellent condition! It didn’t come with the original PS4 box but that didn’t matter to me. It works perfect and literally looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    PS4 rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great!! The shipping was super fast. My only complaint was that it came only in the box it was shipped in with one piece of bubble wrap around it. No directions no owners manual just the console, cords and a controller!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Right price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this was a steal what a great price for a ps4. In the pawn shop they are asking brand new for a hopefully functional ps4. When you can go to beat buy with the squad and get a use Playstation 4 with a warrenty check out by the GEEKS

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Leap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Buying refurbished was taking a leap of faith that it will be good. It’s been great so far

    I would recommend this to a friend
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