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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $429.99

Customer reviews

Rating 4.1 out of 5 stars with 239 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the performance and condition of the Geek Squad Certified Refurbished PlayStation 4 1TB Console, frequently praising its functionality and describing it as working perfectly. Many also appreciate the reasonable price. However, some customers reported issues with the controller and discrepancies in the advertised storage capacity, as well as concerns about the packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 239 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Works just fine. No problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Thank you for being able to ship it on her bday!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves it! She was so happy when her birthday present finally showed up at the door!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    PS4 review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 is in great condition and makes no noises. It also came like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for Christmas and he absolutely loves it! The quality is amazing and we haven't had a single issue with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is very pleased works really well I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vero good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good , my son love it . I bought it for another country , It’s very

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a right on time blessing with a reasonable price. Best Buy is awesome. My grandson loves it. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with console. Has worked flawlessly since I hooked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% I like it. Ps44444444444444444444444444444444

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was bought for My grandchildren they truly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Condition and arrived fast!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product as a gift for my younger brother and he is using it everyday and is taking great care of it and having amazing times with his friends while gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system yet, good quality, good quality in refurbifing systems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a new PS4, everything about it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came clean and it works fine. It was a gift for my husband. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent product my son enjoys it and has no problem with it. I recommend it to anybody.

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 3 out of 5 stars

    PlayStation 4 used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad of condition, a little banged up and scratched but not to bad. Didn’t come in a box sadly but overall not to bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online and went to pick it up .... everything was fine until I realized that the game bundle was not included, I talked to the service support and they gave me a case and told me to check the box, I literally took it apart but it was not in the package, the support told me to print my invoice and that the store would give me the game. Surprise! I ran into the most rude, unfriendly and unfriendly customer service (BestBuy Bayshore), the answer: IF YOU WANT YOUR MONEY RETURN THE CONSOLE I CANNOT HELP YOU, words of the customer service manager even telling here that the support had told me that they could and that I had an open ticket. .... at this point I wanted only for what I paid but I will really return everything and buy a new console in a place where they don't treat the customer like nothing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system I am buying another one I thought the would work as fine as it were new but it does stand for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, set it up for christmas and was very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I'm satisfied with my order and purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I i got my order more early than expected.

    I would recommend this to a friend
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