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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 635 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the condition and portability of the Geek Squad Certified Refurbished Switch – OLED Model w/Joy-Con very positively, with many praising its like-new condition and convenient size. The OLED display and improved graphics also receive significant praise. While some concerns exist regarding the packaging and occasional issues with Joy-Con controllers, the overall experience is largely viewed favorably.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 635 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    A little dirty on the joycon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I did the upgrade to this version. The screen makes a huge difference. The renew product has great value but the joy-con is a little dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great refurbished oled switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price on oled switch and it’s worked great for about a month of fairly heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nintendo switch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very entertaining. My kids play together and have fun with it. Portable so gun on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great Deal for Used Switch OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one of these a couple of weeks ago, and overall, it was in nice condition. There was some imperfections, but I think the price made up for them. I have enjoyed using this to play my Switch games in handheld mode.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished item for a lower price and it is like new, all its accessories and original packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nintendo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love it it's the best purchase I could make now I can play anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Oled display, Screen size

    Rated 3 out of 5 stars

    Nice but hardware is showing its ages.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED screen is almost night and day difference and the larger screen is very welcomed. If you can score a pre-owned in good condition for around $250 then it's worth the upgrade especially if you're planning to sell or give your old Switch away. If not then I would wait for the next Switch/Nintendo system because the hardware is really showing its ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly depended on your luck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I was a bit scared of which refurbished item would I be getting since it seems to be purely depended on your luck. But mine was great! Joycons (white version) are not dirty. No scratch. No cracks. System all working well. The only thing is that: the battery life is not the best, but I’ve heard it’s normal for switch so I can’t hold it against anything. I’ve never owned a switch before so I can’t say if this model is better than the first switch, but I’m happy nonetheless!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good but missing equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, am loving this model! Nice controls, fun and transportable, but my order did not come with the correct cable cords to connect to a tv:/

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Enjoy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my switch on the go to work or at home with friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Came in perfect condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect condition and i use it everyday happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Fun, fun, fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the portability. Definitely join Nintendo to play old school games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally works perfectly! Its awesome! No need to spend on a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had my doubts to purchase a refurbished unit but this one was WONDERFUL! I have been using it for 6 months ago and it works perfectly. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Refurb is totally worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console love the portability and ability to hook up to tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless 5/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I hadn’t known this Switch was a refurb from when I ordered, I would have never been able to tell. It looked brand new, came in original packaging— absolutely flawless. Could not be more pleased. Will definitely order Best Buy refurbs in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch console is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game console is amazing. My wife and I have using it everyday and it hasn’t had any problem like the last one we use to have. Thank you for the great deal as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ordering from Best Buy. Great experience and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nintendo! Great purchase. Very satisfied!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The delivery was perfect. The Switch is refurbished, but working normally! I'm very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product like new, very happy with purchase. Delivered in a timely manner, and cheaper than buying one brand new. Overall, would recommend.

    I would recommend this to a friend