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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 638 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the condition and portability of the Geek Squad Certified Refurbished Switch – OLED Model w/Joy-Con very positively, with many praising its like-new condition and convenient size. The OLED display and improved graphics also receive significant praise. While some concerns exist regarding the packaging and occasional issues with Joy-Con controllers, the overall experience is largely viewed favorably.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 638 reviews
  • Pros mentioned:
    Oled display, Portability

    Rated 5 out of 5 stars

    Totally addictive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED version is hands down a superior hand held device . Very smooth and so fun to play. This Switch is totally addictive!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new, without the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad refurbished Nintendo Switch arrived without any of the original so packaging — but the device itself was in perfect shape, like-new condition. It’s been working great. Geek Squad does a good job checking on open-box/returned items; the cost savings are usually worth it, as long as you don’t mind not getting the original box (personally, I don’t care about the original packaging; as long as the device works well, that’s all that matters IMHO).

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I hoped for: This open box item had everything that was supposed to be included and didn't even show any signs of having been opened before. (Just the sticker on eth outside of the box.)

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Oled display

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in perfect condition! i love my oled! definitely buy this for birthdays, Christmas , anniversaries, anything!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Gaming Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I expected. Super clean, like new. Controller and screen work perfectly and you are unable to tell that this was refurbished. Would buy over brand new

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great refurbish

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think the screen would make a big difference but the OLED is amazing. Very happy with the upgrade. I will say the Switch box was pretty banged up and the Switch itself had a layer of dust on it but after a quick wipe down it basically looks brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Also Terrible Greatly Needed Improvements

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good improvement from past consoles, but it feels like some things are intentionally left inferior to justify the next model. How is it possible that there's no 2k or 4k support when it is connected to the TV? 1080p still as maximum when connected to the TV? We're not back in 2010, Nintendo. The buttons on the side controllers are terrible. The hard plastic and very small size buttons become uncomfortable after playing several minutes. No support for streaming apps is such a terrible thing. The WiiU supported streaming apps. How is it that this thing does not? Such a backwards step.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great Refurbished device, upgraded display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this refurbished from Aiea Best Buy for under $300 because i was hesitant to buy a new Switch if Nintendo is probably going to release a Pro or V2 model. It came with all of the pieces, cords and the newer dock with a Network port to skip WiFi. No scratches or damage and even smelled brand new. The OLED is noticably better than the original model. Battery life seems the same. I would recommend for people looking to save a couple of bucks to get a game or another controller.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Portability

    Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and i love the Oled Switch, the ability to dock it to a tv or play it as a handheld is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Portability

    Rated 5 out of 5 stars

    Good as New

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came looking perfectly new. I love it! It’s a good on the go gaming console!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like-new refurbished the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's refurbished but literally it looks brand-new and no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Oled display

    Rated 5 out of 5 stars

    Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition, i am having fun using the oled and feel/ see the difference compared to my lite.

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get actually what the box advertises. There is no factory packing, but all the pieces were there. So far, it has done everything I've asked of it. I would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Good as new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay full price when you can get this in a refurbished version, runs good as new and cost less! Definitely recommended for anyone interested in getting the Oled version

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system, got back into video games and I am loving every minute of game time. My favorite feature is that I am able to play the system in bed.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished switch and haven't had any issues. We've had it for a year and everything has been great. I'll always buy the refurbished items from Best Buy for this reason.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Portability

    Rated 5 out of 5 stars

    Worth The Money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is the ONLY way to go. Most convenient console on the market! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Joy-con

    Rated 5 out of 5 stars

    Looks great, plays good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked almost brand new out of the box. Worked fine no joycon drift and no scratches.

    I would recommend this to a friend
  • Cons mentioned:
    Joy-con

    Rated 5 out of 5 stars

    OLED Switch 1 Year later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this OLED switch for a year now and have had no issues! It still works great and I have been lucky enough to avoid joy-con drift so far!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new console, but old looking box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Couldnt tell difference from a new switch. But the box was pretty beat up.

    I would recommend this to a friend
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