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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 639 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the practically new condition and portability of the Geek Squad Certified Refurbished Switch – OLED Model. Many appreciate the screen size and OLED display, as well as the overall quality. However, some customers have experienced issues with the Joy-Con controllers and packaging, while others have expressed concerns about storage and the dock's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 639 reviews
  • Cons mentioned:
    Joy-con

    Rated 5 out of 5 stars

    OLED Switch 1 Year later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this OLED switch for a year now and have had no issues! It still works great and I have been lucky enough to avoid joy-con drift so far!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Upgrade now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great and screen is surprisingly noticeably bigger. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just as Described!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of buying a refurbished product as I was worried about the condition of the item, however after this purchase I can trust Geek Squad Certified Refurbished products! Product was received just as described and in flawless condition, without a single scratch on the screen! It felt like I received a brand new product, and it was totally worth the lower price! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new console, but old looking box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Couldnt tell difference from a new switch. But the box was pretty beat up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It’s what I expected which is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the laziest gaming experience I’ve had and I mean that in the best way possible. I can’t really have a bad time playing games on the switch. Handheld mode makes me feel nostalgic to when I was a kid playing on my DS under the covers instead of sleeping. Now I can play my switch at night instead of sleeping without hiding under the covers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    A little dirty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product arrived and while it is totally functional , it arrived with dirt on it which is frustrating. The dirt is also only on the switch itself and the joycons, which means someone cleaned the accessories but not the switch

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best purchase ever!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished nintendo switch Oled and its amazing! It came super fast, two days early to be exact and was in great condition! Looks brand new like no one had ever used it. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Switch OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld or docked console with a beautiful screen and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    So far, so good. Very happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in the box looked brand new and performs perfectly so far. It was packed safely and securely in the box, but clear that it had been previously opened. Although I have bought many refurbished items in the past, this is my first game console. Saving almost 20% for a device that looks brand new is a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Wonderful product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came the same day, I was thrilled and continue to be thrilled with the switch oled it came in great shape. My kids love it very happy overall with my experience with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In excellent condition for being used. I play with it almost daily.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    No issues with the refurbished Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a gamble when buying refurbished but this one was great. Came out looking brand new and have not had any issues so far! Looking forward to continuing to play it with my son.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nintendo switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product my kids love how clear the screen is and that they can take it on the go or just play it on their tv

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbish switch and it was in excellent condition I’ve had it over a year now and still works great no problem. Saved a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Preused console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time getting a preused console from a store. No scratches and it came in the original box. The “white “ joycons had visible preuse dirt/grime, but they where white which was not ideal to get preused. Overall good deal for nearly the same price as a no-OLED version!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nintendo OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this new version of the Nintendo Switch was just a hype and exactly like the older version. Well, it’s not. It has a larger screen which is helpful and a delight to have. It runs smoother and the controllers are less likely to have a joy con problem. Over all, I’m pleased with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    No Regrets.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a anniversary gift for my husband. He loved it! Very nice screen size and loved how it can connect to our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal, great support.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console was in excellent condition and worked perfectly for a week and a half. Suddenly the wifi stopped working and after troubleshooting through Nintendo support I brought the console into the store to be evaluated. It is was a rare hardware failure and I ended up exchanging the console.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition! Much bigger than the other one! I’m also happy that I get to play Wii sports on this one as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nintendo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Nintendo switch. Bigger screen and better graphics.

    I would recommend this to a friend
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