Customer Ratings & Reviews

Incredible. Delivery was fast. Quality of packaging was great. The console itself has lived up to every expectation and continues to perform beautifully. I am so in love with this console.

Arrived in a large shipping box. Opened the box and the console had bubble wrap around it. The controller and cables were in a ziplock bag. The console has a large crack in the top. I will be returning. This is what the geek squad and Best Buy call refurbished? Save time and money, go to Game stop and buy one. I will never purchase anything refurbished by the Geek Squad. It is a shame that Best Buy would actually ship this junk to customers. .

I have never encountered a more filthy uncared for console in my life. The console i recieved has residue and all over it and brown dirt clogging all vents that smelled like cigarette smoke and wet dog. The cotroller also came with debris stuck in all crevices with it and had a strong moldy / cheesey smell. Controller was also cracked in half and had the casing seperating. Console was functional, and thats why it gets 1 star.

This is a fantastic console, great selection of games. It runs great and is whisper quiet. I bought this to play the latest Indiana Jones game which is fabulous and the graphics WOW!

If you're still playing on an old Xbox One X/S and want to know if it's worth upgrading, it probably is. When I first booted up my Series X, my old library of games needed to "upgrade" instead of update and now a lot of them are marked with a "X|S" on the game tiles, as long as you keep an external backup drive it's pretty easy to keep all games readily available. But when I booted up Fallout 4, the difference was night and day. I used to see textures rendering in close distances or not load until I stood still in very developed settlements, now everything loads immediately with a proper 60 FPS boost without hitching and load screens are very quick. You'll find a lot of games have been enhanced for better resolution, framerates and load times that make it more friendly with current monitors and TVs. The way I see it, it's worth the upgrade to be able to play all your favorite old games enhanced AND play anything new coming down the pipeline.

Bought this as a second Series X. I have one at home and I "travel" with this one. It arrived packaged pretty well. Not the best. The outer box was way too big, but the actual unit was wrapped in padding. The cords came with it. Wrapped separately. No issues there. The controller was fine, minor signs of use. There was one major issue. One of the USB ports on the rear was completely broken. Broken to where you couldnt even attach something. The plug housing was bent and broken. I didnt return the box since I dont really plan to use the USB on the back. Never have. But it kinda shows how the thing was treated before purchase or the previous owner. As for use, it works great. No issues at all when using. I have used it almost every day, multiple games, for hours at a time without issue. Happy with it for sure. happy to get one that works great at a "deal" even though the price if these things keeps going way too high.

Xbox and controller came in working and clean condition and everything works great! However the wrong power cord was provided and in order to get the correct one all items had to be shipped back and received to then send out a new one. Customer service was great and I understand policy says that all items must be returned, but to put all that effort and money into returning and waiting another week for a new one just to get the right power cord is crazy, especially when it only cost 6 bucks. Geek squad needs to ensure all right parts especially if they are certified to refurbish these consoles. Great product and good to save money, just be prepared for missing or wrong parts

A great first experience with purchasing refurbished! Has been great ever since I picked it up, and the team who got it together were both friendly and timely! They even had it ready a day early which worked amazingly with my work schedule

Fun video game system I would recommended you won’t regret it

Works and looks good as new! I'm glad I saved the money.

Although this was a refurbished system, it looks and performs like new.

I’m very happy with the condition of the Xbox. So far it is working great. There was a small dent on one of the corners…..but no big deal to save $100.

It came with nothing wrong internally or externally, practically brand new. Recommend,especially with console prices rising.

Just wish I could have bought two more games for my other sons

Shall I begin with the worst or the stupidest? How about the worst: it didn’t even power on. Not even a flashing light. Not even a red ring of death like the good old days. Just nobody home. This perhaps should have been unsurprising based on what looked like dried queso fingerprints on the outside of the console and caked around the eject button. This of course on a console that came packaged like something someone found at a garage sale. How little do you have to care - and how little does your “certification” mean if you cannot even determine whether a device even starts or is clean on the outside? I can’t imagine how much cheese must be inside the console. “Geek Squad Certified” means nothing anymore. Nothing at all.

Everything works as it should. Came with power and HDMI cable.

Great product. Worth the purchase. Very reliable even when it’s a used item. Best Buy did great

Its an Xbox... duh. I don't even know what else to say

The Refurbished Xbox series x that I ordered came in perfect condition, and preforms flawlessly. In the past I have been leery of ordering refurbished products but this has made me a believer.

I have had to reset the console four times to be able to use it; it constantly kicks us out of our game to the main screen. The console itself was in good physical condition and came with a great controller, but it just ndid ot run properly.