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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 164 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 164 reviews
  • Rated 5 out of 5 stars

    Great in Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad has an appointment with you they are very dedicated and keep you in formed on their arrival time. They do excellent work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that hooked up my new PC was very cordial and explained everything and took his time to be sure I was comfortable with my new PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with in home service. Gabrielle was professional, pleasant and proficient with her service. She is a definite asset to your company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James is an awesome tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James arrived on time and worked his fingers to the bone while he was here. Love the option of having a tech come to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy showed up right on time and took care of all my setup issues as promised in a short time without a hitch. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a contract with the Geek Squad for over 10 years. Money well spent. Great service for my devices! Love the Geek Squd!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for today's products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and easy to talk to about the issues that you might be having. I would recommend this service for all new products bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first time computer owner , I found the agents very courteous, patient & knowledgeable when I called them for help several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money, courteous, fixed problems on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the geek squad to anybody. When it comes to any electronics, tv's and anytime get the service contract on anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad previously for computer and home entertainment issues. This visit sorted out all our new home network issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very instructive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    various GS employees had varying info about service provider, but excellent discussions resulted in clarification and new information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job getting my printer and Mac working again. They also highly recommended the Netgear Nighthawk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech came out to the house tree different times . He was super courteous, able to track down the problem within a timely frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external hard drive to store all my information and school papers. The equipment that I purchased is doing just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without this service. If something goes wrong or doesn't work right.....call the Geek Squad they'll fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus(Gustavo) hasn't steered me wrong in 3 yrs of service. I depend on him totally and will not accept anyone else. Awesome guy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT SERVICE TO HAVE IF NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RIGHT AFTER I HAD MY COMPUTER INSTALLED I CONTACTED THE GEEK SQUAD BECAUSE I COULD NOT FIND A LIST I NEEDED SO I RETYPED IT AND THEN I FOUND WHAT I WAS LOOKING FOR. PROBABLY SHOULD HAVE WAITED. GEEK SQUAD TRANSFERRED MY FILES FROM MY OLD COMPUTER TO THIS ONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job. Very pleasant to work with and made sure everything was set up correctly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing young man that Geek Squad sent to.my home. He checked my installation and made the home screen user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very personable and computer knowledgeable. Spoke to two untech savvy people in a very understandable way.

    I would recommend this to a friend
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