Customer Ratings & Reviews
- Model:
- GN-OW102-103
- SKU:
- 6388590
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the ease of use and seamless integration with smart home assistants. The app is praised for its user-friendly interface and straightforward setup, although some users experienced minor initial difficulties. Positive feedback highlights the convenience and simplicity of the product's operation. Overall, the user experience is described as positive and intuitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Geeni dual plug
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this plug! It was very easy to set up and once you download the app it is very easy to use! It even works with Alexa and she can turn your lights on and off whenever you want!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy way to do Christmas lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Cyber Monday for the outside Christmas lights. Fairly easy setup after a few false starts. I used the Geeni app to to setup a timer. It’s nice and I will definitely use it again next year if not before.
I would recommend this to a friendBrand response from Geeni official response
Posted .We are happy to hear that you got exactly what you wanted out of your app and device, Lourdes. We look forward to doing more business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun,7:00 AM to 12:00 Midnight EST.
- Pros mentioned:Ease of use
Awesome Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, works with Alexa and the app is easy to use. You can connect the smart plug with in seconds. You put the smart plugs anywhere in the house. Awesome Product. Thank you wyze
I would recommend this to a friend A must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item! I purchased a few of these to connect my Christmas lights outside. It is so nice to set a timer on all my lights which is plugged into different outlets around the house and all lights go on and off together.
I would recommend this to a friendDual outlet is unreliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one that I purchased. The first one worked great. no problems connecting to WIFI. I bought a second one about 1 year later. I've had this one just over 1 month and it's been 1 problem after another. This device did not want to connect to the WIFI. After multiple tries, I was finally able to get it to connect and register in the app, If I only use the left-side outlet all seems to work well. But as soon as I use the right-side outlet, the device drops WIFI. The only way to get it to reconnect has been to reset the device and go through the app setup all over again. This connection only lasts until I turn on the right-side outlet and then everything gets dropped all over again. I would not recommend this product. Too unreliable.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hi, thank you for the feedback. Apologies as this is not how we want your experience to be. Were glad to see what went wrong and get you sorted with your smart plug the soonest. Please if you can find time to contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST. We'll be waiting.
- Pros mentioned:Ease of use
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This outdoor outlet works well with Alexa and we haven't had any issues.
I would recommend this to a friend Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work worth a lick. Never stays connected regardless of where you put it, network resets, etc. Chalk it up to a cheaply designed product and app. Will be returning.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hi, it appears you had a really bad experience here. This is definitely not how we want your experience to be. Allow us to redeem ourselves and get a better understanding of what we missed. We value your feedback and appreciate you letting us know what we can improve with our smart plugs. Please contact us via email at [email protected] or call us at phone +1 (888) 232-3143. You can also visit our website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
it was awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what i expected for a good price. i will recommend to a friend
I would recommend this to a friendGreat outdoor smart plug.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for outdoor holiday lights. The Geeni app allows separate schedules for both outlets. Geeni has made improvements to the app.
I would recommend this to a friendCan't stay connected to wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reconnect them multiple times to mesh and also tried non mesh network due to unrecoverable wifi disconnections. Powered off every day with no input from me, likely due to frequent recoverable wifi disconnections. App insists on app device being on 2.4ghz network, not easy if your device doesn't allow selection, or your router doesn't allow manual device assignment. Will be returning
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We do apologize if you're having trouble with our products, Neil. There's a lot of possible reason why there's interference to your connection even though you have a strong signal. This includes but not limited to Curtain, Wall, Radio Frequency, etc. This could interrupt your connection and make your Geeni device offline. Please make sure that your WiFi is stable and in range to avoid this from happening again. To assist you further you may contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 9:00 AM to 9:00 PM EST.
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I have 2 in the garage and 1 outside. I even had a blackout and no problems when the power came back on.
I would recommend this to a friendWorks great! Highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Highly recommend this product to anyone looking!
I would recommend this to a friendBluetooth outdoor plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality Bluetooth plug to control you outdoor lighting
I would recommend this to a friendvery good for people who don't have much time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this article because it makes my life easier
I would recommend this to a friend
