Customers are enthusiastic about the picture quality, ease of use, pan and tilt functionality, and the motion detection capabilities of this Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera. Many appreciate the camera's clear picture and simple setup process, along with its ability to move and adjust its view. However, some users experienced challenges with SD card recording and Wi-Fi connectivity. Overall, the positive feedback on image quality and ease of use outweighs the reported issues with these features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 58 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
My faithful guardian Geeni :)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great camera.
Excellent picture , well worth the price.
Brings comfort to the mind when I'm away.
I really like it.
I would recommend this to a friend
Cons mentioned:
Wi-fi connectivity
Rated 1 out of 5 stars
Unusable camera, poor service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received the Geeni CW021 Pan&Tilt Camera as a gift. I have several security cameras, all of different brands, and this is the worst. The camera always turns to point straight down after turning, resulting in no picture, and I have to manually turn it. More recently, the camera turns off itself and/or resets itself despite no Wi-Fi connectivity issues, and of course each time the camera proceeds to point straight down. I contacted customer support about these issues, who said they would forward this to the warranty team for a replacement, but 1.5 months later after multiple follow-ups, there is still no word. So I haven't been able to verify if I received a defective item or the issues are present in all copies of this product, which may very well be the case.
More detail on the issues: If I turn the camera off for a while and then turn it back on, after the camera finishes its initial automatic moving around at the start, it ends up pointing straight down, resulting in a completely black picture with nothing visible. It is not in private mode, etc. In the app, if I swipe on the picture feed, I am only able to move the camera horizontally, not vertically, so I have to go to the device to manually move the camera vertically up to make things visible again. More recently, my camera has been restarting itself or even completely disconnecting from the WiFi. In either case, it results in the camera pointing downwards again, requiring manually turning it to a usable position. In the app, it says both the device and firmware are up-to-date.
No, I would not recommend this to a friend
Brand response from Geeni official response
Posted .
Hello, we apologize for any inconvenience caused. We're eager to learn more about your concern and discuss it further to find a solution that works for you. Please give us a call at +1 (888) 232-3143 at your earliest convenience. Our team is available daily from 10 AM to 7 PM EST. You can also reach us through our website at https://mygeeni.com/support/. Looking forward to assisting you.
Pros mentioned:
Ease of use, Motion detection
Rated 5 out of 5 stars
Geeni Pan & Tilt mini camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geeni - Pan and Tilt indoor Wi-Fi wireless connected network surveillance camera works excellent. Motion & noise modes together advise of any noise or motion around the area you settle it. I highly recommend it for the price and easy to install and operate with your phone.
I would recommend this to a friend
Pros mentioned:
Pan and tilt
Cons mentioned:
Sd card
Rated 2 out of 5 stars
Needs better recording feature.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have two other Geeni cameras and they work great so I thought this would be a great addition. But I’ve had many issues with this camera recording anything onto an SD card. I first had a 32GB then went up to a 128GB and it’s recognizing the motion but never actually records anything. And I’ve never had that problem with the other two cameras. I’ve formatted both cards and changed the settings and I’m still having the issue. Cameras pan and tilt work great so does the two-way communication. It would have a better rating from me if the recording feature would work.
No, I would not recommend this to a friend
Brand response from Geeni official response
Posted .
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further and we hope to resolve this to your benefit. Please contact us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 9:00 AM to 9:00 PM EST.
Cons mentioned:
Wi-fi connectivity
Rated 2 out of 5 stars
Camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked for 10 month and started losing internet connection all the time. Nothing in my house lost connection.
No, I would not recommend this to a friend
Pros mentioned:
Motion detection, Night vision, Picture quality
Rated 5 out of 5 stars
Good camera for monitoring your house
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a number of these installed. The app is easy to use. The first camera installed perfectly. I had to install the second one twice, not sure if that was me or the camera or the app. Either way, they work well for the cost and give a good picture. I like the fact that I can be away from home and pan around to see if anything is going on. The motion detection works well as does the night vision.
This review is from Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
I would recommend this to a friend
Brand response from Geeni official response
Posted .
That's a great feedback,Jason! We are happy to help make our customers life easy, we are dedicated on making the most advanced, affordable and reliable smart home products. If you have any issues moving forward, please email us at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
Pros mentioned:
Pan and tilt
Rated 5 out of 5 stars
Almost plug and play
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love, love,love it! Needed a small camera for indoor use, to see the family room. I love that it's not a fixed view. I can pan around the room and see everything. No contracts if you don't need one and super cheap if you do. Easy set up in just a few minutes, almost plug and play. It freaks my dogs out because I can correct bad behavior with the 2-way audio.
I would recommend this to a friend
Pros mentioned:
Pan and tilt, Picture quality
Rated 5 out of 5 stars
Good investment $
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good deal. Awesome picture and .moves as directed
I would recommend this to a friend
Pros mentioned:
Motion detection
Rated 5 out of 5 stars
Would highly recommend.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just got a new dog and I needed a camera that was gonna keep an eye on him while im at work and alert me. This camera does almost everything I needed to do I was happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Security
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pictures are great. It scans more of the floor and ceilings rather than the doors
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
Very impressed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price that I bought this camera stands out. The pictures are clear, the sound quality good, the ease of use and set up all combined have made my decision to purchase worth every penny.
This review is from Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
I would recommend this to a friend
Brand response from Geeni official response
Posted .
We are happy to hear that you got exactly what you wanted out of your product. We hope you enjoy your device and look forward to doing more business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Cons mentioned:
Wi-fi connectivity
Rated 4 out of 5 stars
Camera
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well for when I’m not home. Super sensitive to picking up noises. Had a few issues with WiFi connection. But still a solid product.
This review is from Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is VERY clear! Great Quality! Awesome Price
I would recommend this to a friend
Rated 2 out of 5 stars
Poor quality
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera worked great then all sudden last 2 to 3 months kept going offline. Rest button wasn’t working anymore and had to unplug every time. Disconnected it redo but wouldn’t work reconnecting. Had trash it
This review is from Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great camera for beginners
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second one I've purchased they are awesome!
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Hello Donnalyn, we appreciate your feedback. We love hearing from our customer's experience. We have a variety of smart home products available in the market. If you have time and looking into having a total smart home experience please don't hesitate to contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
Pros mentioned:
Pan and tilt
Rated 5 out of 5 stars
What I wanted at a great price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and set up. Everything works great. Pan and tilt, record, screenshot, sound, color. In low light it is more black and white.
Can swipe the screen on my phone or iPad to move the camera instead of using the arrow function. Can pinch to zoom.
I have dsl at 1.5 so there is some lag when I pan the camera and some times a lag in streaming.
Very happy with unit. Enough so I will be purchasing another.
This review is from Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
I would recommend this to a friend
Brand response from Geeni official response
Posted .
We're delighted to know that you enjoy using your Geeni camera. We are dedicated on making the most advanced, affordable and reliable smart home products. Your comments are important to us because they help us provide the best service in the industry.. If you have any feedback, contact us at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
Cons mentioned:
Sd card
Rated 4 out of 5 stars
Good camera
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good camera for the it’s price. Too bad I cannot video record constantly it is on demand because the sd card will run out of memory.
This review is from Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After getting it to stay working. I honestly love it. The fact that you can move the camera around is even better. And when it motions tracks man is it good lol
I would recommend this to a friend
Rated 5 out of 5 stars
Happy with camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera! Easy install. Recommend!!! I already have the app and camera was easy to add.
I would recommend this to a friend
Pros mentioned:
Ease of use, Night vision
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device was easy to setup. It works great in the day time and at night. Easy to adjust angle as well.
This review is from Geeni - Pan and Tilt Indoor Wi-Fi Wireless Network Surveillance Camera - White
I would recommend this to a friend
Brand response from Geeni official response
Posted .
We would like to thank you for sharing this great review of our Geeni product! We are thrilled that you enjoyed your experience with the Geeni smart camera. We will be sharing your feedback among our team. Enjoy your device and please continue patronizing our products. For request or suggestion, please contact us via email at [email protected], phone +1 (888) 232-3143), support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.