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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the Prisma Plus Smart LED Multicolor Wi-Fi Light Strip's brightness, ease of use, and Wi-Fi connectivity, frequently praising its vibrant colors and seamless integration with smart home devices. The affordable price point is also a major plus for many buyers. However, some customers reported issues with the adhesive backing, finding it insufficient to keep the light strip securely in place.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these LED strip lights and they work great via my app. They also work with the Merkury lights that were sold heavily by another major store. Both products seem to be run by the same company. I have these light strips connected to a length of about 28 feet to light up my arcade room. The timer feature works great. There’s a manual switch for the lights, but I find it easier to use the app on my phone. I wish these would go on sale more, and when they do I want to buy more.

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hi MrRoo, thank you for your feedback. We love hearing from our customer's experience. We have a variety of smart home products available in the market. If you have time and looking into having a total smart home experience please don't hesitate to contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST. MerkuryInnovations

  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apologies for taking so long to do a review, but I just got around to putting these up.These lights are beautiful. They was easy to install without cutting them, I just connected the 2 strips together and ran the under and over my kitchen cabinets. I also like the feature that when you have the lights microphone on they plays to the music

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible instructions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these since I have been very pleased with all my geeni products. I opened all the boxes, I also purchased 2 extension kits, followed the horrible instructions and now I have cut led lights where they can be cut, but no connectors came with them to actually connect the strip to the flex connectors. If you’re not cutting, then the one strip will work fine, but if you’re connecting more strips, nope don’t buy them!!!!

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      We want to apologize for your experience with our product. We'd like to learn more about your situation and what exactly happened so we can make things right. We would love to assist you if you can reach us in our support channels via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 9:00 AM to 9:00 PM EST. MerkuryInnovations

  • Cons mentioned:
    Adhesive

    Rated 4 out of 5 stars

    Easy Install Adhesive Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed these and the extension kit as a backlight for my TV. The lights work very easily with my Google Assistant and really improve the room. My biggest complaint is the adhesive for the strip and adapters does not hold. It worked for a day then started to fall. There must be a better way. I used a 3M VST to mount them and that worked great but expensive

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Adhesive

    Rated 4 out of 5 stars

    Amazing lights, could have better glue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent light kit, the app is very responsive and the lights look great, they're very bright, the only downside is that the glue they use on the backing of the lights isn't very strong so make sure to stick it to a flat uniform surface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use , happy with the price ce of the product and the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Fantastic light output and quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic and believe it or not they can bend 90 degrees, just place the bend between LEDs and not right on one obviously. No complaints, great light output, quality, and smart features.

    I would recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Thank you so much for taking the time to leave this excellent review. We really appreciate your feedback. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. For any request or suggestions, please contact us via email at [email protected] or call us at +1 (888) 232-3143, from Mon-Sun, 9:00 AM to 9:00 PM EST. MerkuryInnovations

  • Cons mentioned:
    Adhesive

    Rated 5 out of 5 stars

    Bright enough and fully controllable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having plenty of geeni stuff already, adding these lights to Alexa was easy. A few tips though: make sure Bluetooth is enabled for the geeni iOS app, not necessarily the device. Secondly, it wasn’t easy to take the backing paper off the adhesive tape. In fact I started accidentally removing the whole of the two-sided tape from the LED strip. It was still a bit tacky and I thought to myself “the reviews about crappy adhesion were right!”. In reality, after putting the tape back on the strip and peeling off the backing tape and not the actual double-sided sticky portion, it was of course plenty strong enough to stick to a painted wallpaper ceiling. In fact I was able to reposition the LED’s at least once and keep them glued to the ceiling. Very happy with how it all turned out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Excellent LED light strip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the lights under my bar counter top and it looks nice. Easy to use app and syncs seamlessly with Google home app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lights!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lights and have added multiple add ons to it. They work amazing especiallly with my google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very long lasting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lasted very long and i will buy again lights last long time

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Wi-fi

    Rated 5 out of 5 stars

    Amazing led strip lights

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good with alexa device! super cool lights which u can change on whatever color u like!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Led lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great loved product easy install easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great night light!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this light behind our wall mounted flat screen in our bedroom. In addition to being a great light to watch TV by because it doesn't reflect on the screen it also serves as a great night light to leave on after we go to bed. It can be dimmed as low as you want and you can tell Google to brighten it when you need to make a night time bathroom run.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice product at a reasonable price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was more reasonably priced than other brands and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lights that won’t break you budget and good length

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Light strip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, i gave it as a gift and the person loved it

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 4 out of 5 stars

    Good lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality only thing the sticky back didn’t hold for long

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 2 out of 5 stars

    Cool Look, Poor Adhesive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light set up was cool and vibrant while it lasted, the adhesive would only hold for so long before we had to reapply it again. Even the small hooks with adhesive that were provided did not stick well. Got it as a gift for someone, so I would advise if you are too, to be there during set up and stick around a bit after to make sure they actually stick. The person I got it for had no issues with the app and found it all nice until it kept falling. Item will sadly be returned.

    No, I would not recommend this to a friend
    • Brand response from Geeni official response
      Posted .

      Hello, we appreciate an honest feedback. I must admit even I as a customer could have felt the same way if I were to experience what you have gone through. Obviously this isn't how we want your experience to be. We suggest to look for double sided tape as a replacement for the adhesive part of this product. Allow us to correct what opportunity we missed for your smart LED Strip. Our support team is waiting for you, please contact us via email at [email protected] or call us at phone +1 (888) 232-3143. You can also visit our website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 12:00 Midnight EST. MerkuryInnovations

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Greeni prisma plus led lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these lights, much brighter than the best buy brand. The price was right to caught them on sale.

    I would recommend this to a friend
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