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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the ease of use and brightness of the Cync Smart Direct Connect LED Strip Lights. Many found installation straightforward and praised the wide array of colors and brightness levels. The affordability was also a plus for several customers. However, some customers felt the length of the extension was shorter than advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 53 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Best LEDs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out how to set up and can be integrated with Amazon Alexa. Only downside is that their app acts up sometimes or is really slow.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate the honest review and regret any hiccups or slow responses with our app. We are always looking for ways to improve it and require feedback such as this. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to go with the main light strip and it’s a simple plug and play setup. Absolutely awesome lights and I highly recommend them!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for giving us another great review Mg88! Glad you had an overall smooth and easy experience setting up your devices.

  • Rated 5 out of 5 stars

    Lights that are bright and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These strip lights are used under my kitchen cabinets and they are hooked up to a motion sensor. They work and look amazing

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Here at Cync, we love to receive feedback from our customers! We are glad to hear that you are thrilled with your new Cync Light Strip. -Cync Support

  • Pros mentioned:
    Brightness, Installation

    Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Cync light offers smart control and customization with its full spectrum of colors and adjustable brightness. Compatible with Alexa and Google Assistant, it allows voice commands for hands-free operation. Its intuitive app provides scheduling and automation options, enhancing convenience. Easy installation and reliable performance make it a great choice for upgrading home lighting to smart technology.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Mike for trusting our brand with your business! We would love to know what we could have improved to that would have made your three star experience a five! Please feel free to reach out to us directly at 1-844-302-2943 to share more! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Overall decent for the price but some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was really excited about these products. They really are great in that they do produce great colors and have a wide variety of options. There are good options for programming and settings as well. However. Set up was not as intuitive as it should have been and the work around for HomeKit never worked. I would say aside from those things, the only other thing I didn’t like was that the adhesive it comes with is single use and once you use it, it’s spent. So. If you plan to use it in a space in which you don’t plan for it to be a permanent fixture (I.e. dorm room, apartment, etc) try wrapping some scotch tape between the LEDs and then applying command strips periodically along the length. Mine is staying up well and I don’t have to ruin the paint or the product next time I move

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello. Thank you for taking the time to share your detailed and honest recommendation! We are happy to hear that you are enjoying the functionality of the strip. We take customer feedback and will use it to help improve customer experience. -C by GE Support

  • Rated 4 out of 5 stars

    Cool lights.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, looks cool. Sadly my son didn't take care of it well and ruined the plug, but I think it would have lasted a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    LED Light strip extension

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This led light strip is an excellent way to backlight your tv. In a dark room it provides a soft glow behind the tv and provides you with the ability to eliminate glare from room lighting. The adhesive tape is holding up well after 30 days in use. Be sure to layout where light strip will placed so you get it right the first time. I taped it with painters tape to adjust the distance from the edge of the tv to get glow evenly spaced behind the tv before I committed to using the self adhesive tape to secure it. The light strip allows you to adjust color and brightness. I added a Bluetooth connected receptacle to automatically turn the light on and off in the evening. Note: this item does not include the power supply and is used to extend the length of the light strip that does include a power supply.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave such a positive and in depth review about your experience. Our Team is pleased to hear that you are loving your Light Strips; and that they are making a positive difference in your space. We are grateful you chose Cync! -Cync Support Team

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Great lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light are a good color selection and very easy to use

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of connecting and using app. The array of colors and easily installed was so simple, my family also has used this product and loves it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow that's great to hear that your family is enjoying our products. It means a lot to us that you took the time to review our light strips and share your thoughts. -Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    LED Light Extension Strip

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more length for my strip and found this, which is compatible. Good deal too

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a positive review! We are grateful to be a part of your smart home venture. -Cync Support

  • Cons mentioned:
    Length

    Rated 4 out of 5 stars

    Good for desks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the shorter side and overpriced, but the number of color configurations makes it worth for a desk setup.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a review, Ash! We appreciate your thoughts on the size of the Light Strip and we have passed your feedback along to our Development Team. We use suggestions like yours to make our Cync devices better with every update! -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Super Bright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Lighting is very bright. Easy to use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are glad our Direct Connect Light Strip is making a positive impact in your space. -Cync Support

  • Cons mentioned:
    Length

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product ……… i feel title should have included that this is just extension.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Led lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright and easy to install. Love the different colors

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing the Cync Full Color Direct Connect Light Strip. We are thrilled to hear that your experience has been a positive one! -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    4th time purchasing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality lights. I like the app but timer has some bugs. Can’t beat the price compared to others half price same quality

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync and for allowing our brand to make a positive impact in your space. We feel a bit unsettled however regarding the bugs you mention and would like to get to the bottom of this. Please consider reaching out to an agent by calling 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these lights

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these lights. Very easy to set up and use. Download the app to control them. Very fun to change up the feeling of a room with just a quick change on the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync as your Smart Home brand of choice! Our team is thrilled to see this review of your positive experience. We hope you will continue to enjoy all that our Full Color Direct Connect LED Light Strip has to offer! -Cync Support

  • Rated 2 out of 5 stars

    LED lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lights but i struggled to get them to stay up and could never find any way to connect the light strands.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Let there be light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have these lights, I like the control.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices. We are happy to hear that you have been enjoying the ease of control our smart home devices offer. - Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gifts for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one but had to buy another cause the price was so right for these kind of lights my daughter couldn’t love them more.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Darrell, and thank you for sharing your thoughts! We are thrilled to hear that you have enjoyed our bulbs so much that you needed a second one! We appreciate your feedback, and hope to continue supporting your smart home needs! - Cync Support

  • Rated 5 out of 5 stars

    Colorful extension

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GE Full color 40 inch strip light extention to add to my 80 inch strip light. It works seamlessly with it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Joe for sharing your experience, and for allowing us to enhanced your space! - Cync Support Team

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