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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the ease of use and brightness of the Cync Smart Direct Connect LED Strip Lights. Many found installation straightforward and praised the wide array of colors and brightness levels. The affordability was also a plus for several customers. However, some customers felt the length of the extension was shorter than advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great colors. Works well with Alexa. I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned that these wouldn’t work as good as the Hue, but they perform very well and for less cost.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Very good for movie lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This highlight around my TV made movie night very warm and had Alexa turn it on that was great

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting, and are grateful to be a part of that experience. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lovely extension

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extension for my step lights. These worked perfectly and we're so easy to install. I am quite pleased.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      If you're please then we are pleased Pat! Thank you for leaving us a wonderful review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are beautiful at night give the feeling of calming you at its best

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Lelee for being a valued customer. We are glad to hear that you like your new Cync Light Strips. Our team is happy that the lights are making your space feel more calm! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not bad for a cheap led strip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with the strip, I use it for my stairway

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review Caleb! We appreciate you taking the time to share your experiences for the community to consider. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great light strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light strip. Works with google home app and easy to set up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hey Gill! Thank you for taking time out of your busy day to leave us this review. We appreciate you including us in your Google Home ecosystem. - Cync Support Team

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect this extension with one already had and it sticks great on the back of my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super simple to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the extension very easy to connect and have no issues in the last month.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Mike, thank you for the review. We hope to maintain that connection for many months to come. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. Set it and forget it type of deals with them. SUPER bright

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to review our LED strip lights! We hope you enjoy and thank you for choosing C by GE. - C by GE Support

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great extention

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to install! It looks great and works like a charm

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear the light strip was easy to install and is working for you! Thanks for taking the time to leave a great review. -C by GE Support

  • Rated 3 out of 5 stars

    No power pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with a power pack and hard to obtain at Best Buy

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Roku, Cync 40 inch Light Strips are only extensions used to be added onto an existing 80" Light Strip. Our 80" Light Strips come equipped with a power supply. In the event 80" is too long for the space you are looking to fill you can cut the strip shorter. We have a very useful guide here on our Cync FAQ page, cyncsupport.gelighting.com/s/article/installing-light-strips. Please feel free to reach out to us directly by calling 1-844-302-2943 for assistance. -Cync Support

  • Rated 3 out of 5 stars

    Back porch no

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light were place on the back porch looks great at night

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love to hear customer feedback. We are glad to be a colorful part of your Smart Home ecosystem! -Cync Support

  • Rated 4 out of 5 stars

    light strip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent addition to my ge strip lights. entertaining.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Robert, we are glad to hear you are having an enjoyable experience with the benefits of smart home lighting! Thank you for choosing Cync. -Cync Support

  • Rated 5 out of 5 stars

    Ge strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE light strip has great colors but setting up on the CYNC app wasnt as easy like setting up bulbs or plugs. I had to reset it twice before it let app control take over and then use it with the google home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light strip extension

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with direct connect light strip and Alexa. Removed the cap from the original direct connect light strip, added two extensions to get the length I wanted. Easy and provides the lighting I want when I want it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be considered for your smart home venture and needs! Thank you for your review MrEd! -C by GE Support

  • Rated 5 out of 5 stars

    Bright lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very bright at max setting and the adhesive back holds very good. Easy to use with the app. You can change the color and brithness easily.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support Team

  • Rated 5 out of 5 stars

    Yes sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to be able to find what you are looking for

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy to see that you are enjoying your Cync Experience. Thank you for choosing our brand and for sharing your thoughts via this review. -Cync Support

  • Rated 1 out of 5 stars

    Doesnt come with a power supply

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im out of $20 bucks because the new product doesnt come with a power supply.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights easy to connect to Bluetooth and connect as a long strip. Various color options for the lights.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could be a part of your smart lighting setup Vicky! Thank you for taking the time to leave a positive review and we hope you enjoy your new smart light strip. -Cync Support Team

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