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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the ease of use and brightness of the Cync Smart Direct Connect LED Strip Lights. Many found installation straightforward and praised the wide array of colors and brightness levels. The affordability was also a plus for several customers. However, some customers felt the length of the extension was shorter than advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    GE lightstrip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , different colors , turns on and off by Alexa or google

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you are finding enjoyment with the benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, especially for the price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled you chose our brand to make improvements to your space. We appreciate you taking the time to share your experience. -Cync Support Team

  • Rated 2 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are heavy and expensive. I was they would be a great addition to a college room.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We welcome all feedback! Your feedback allows us to make improvements to the app and we are always trying to do so. As a reminder all feedback, reviews, and suggestions are shared to our development team. -Cync Support Team

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girls love to change the color of there room from the phn great product

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that Auntie! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support

  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     It’s a extension not a USB input had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. I'd recommend this thing to anyone!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Light strip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders for my set up! Makes it come to life!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled that our Light Strips are making a positive impact in your space. Thank you for this colorful review and for allowing us to be apart of your Smart Home! -Cync Support Team

  • Rated 5 out of 5 stars

    Bday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item was a bday gift quality item very happy

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy our Light Strips made your birthday that much brighter! Wishing you another year full of happiness and Smart Home enhancements! -Cync Support Team

  • Cons mentioned:
    Length

    Rated 1 out of 5 stars

    Read title

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it without reading the title. I did not read that it was an EXTENSION and its not even 40 inch

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello. We are sorry to hear that you had purchased the wrong item. However, we do have 80-inch standalone light strips available for purchase, and if you need them to be longer, our extensions can be added for longer configurations. If you need additional assistance or have additional questions, feel free to contact us at 1-844-302-2943, and we will be happy to help! - Cync Support.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely light for my study room, easy to operate and cool lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so glad to hear that your Cync Light Strip is easy to use and that you enjoy the light options! Thank you for taking the time to leave us a five-star review. -Cync Support

  • Cons mentioned:
    Length

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it at all …..it’s not 40 inch at all never again

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      This doesn't sound right, and we feel unsettled. The Cync Direct Connect Light Strip Extensions are 40 inches. If this is not the case please, we urge you to contact our live Support Team at 1-844-302-2943. We look forward to getting this sorted out. -Cync Support Team

  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this with the 80" cable. This cable is shorter than 40". I feel cheated. because of this issue, i have to find a longer connecting cables with 7 pins. Good luck finding them in the market! c by GE doesn't sell any either.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry that our light strip extension was not up to par. Our connector pins are proprietary so the 80 inch light strip only connects to our 40 inch extension strips. -C by GE Support

  • Rated 1 out of 5 stars

    not what i wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a wrong item bought by mistake. was a extension

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi sorry to hear about the mishap. We have a full color 80 inch strip that is not a light extension if you would prefer that instead.

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