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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the EZ Connect 48" Rack for its sturdiness and easy assembly. They appreciate how well-built and durable it is, with comments like "Extremely sturdy and well built." The simple assembly process is also a plus, especially for those who may not be as handy, as one customer mentioned, "Very easy assembly - I'm 5'2" and assembled it myself."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Sturdy and great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and strong and the quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Excellent shelving unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an Excellent shelving unit we are buying two addition for my husband’s garage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Storage Rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for items to store items in the basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bad from the start. It was delivered retaped, so I hoping nothing was missing but yes it was missing parts and one of the parts was bent so bad, that it couldn't connect properly so I had to return it. It was looking real nice so I hope the new order works out better.

    I would recommend this to a friend
    • Brand response from Gladiator Team
      Posted .

      Hi 211steel, we’re sorry to hear you received damaged merchandise. Please give Gladiator a call at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST), or email them at [email protected] so they can take care of this for you for any missing or damaged parts. Be sure to have your model number handy. GladiatorGarageworksBrand

  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to put together with one person. Extremely sturdy and well built.

    I would recommend this to a friend
    • Brand response from Gladiator Team
      Posted .

      Awesome! So happy to hear that Tailights5. GladiatorGarageworksBrand

  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Great shelf!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, sturdy shelf that looks great and is very easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Sturdy and Dependable Shelving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Sturdy and easy to assemble. Fast Excellent Service.

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    I love these shelves

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are easy to put together and extremely sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Terrible shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but shipping was horrible. Only 1 rack arrived, my 2nd one was canceled without my request and I was never told why. I will buy more but not through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to assemble, solid, gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing to be improve would be solid vertical beams as opposed to 2 pieces; would solidify even more. Overall though, great for organizing basement storage. Flat solid shelves allows for easy sliding of boxes (contrasted with some grill shelf models).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid garage shelving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a solid shelving system. I like how deep the 24" shelves are. I stuck around 600lbs of stuff on it and the shelves seemed to have no issue holding that weight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality. I spent more time unbending the pieces of metal then it took t build the unit. The cheap mdf boards came already breaking apart. Definitely cheap materials for such an expensive price. Won't purchase anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for bulky storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful! Can hold so much! It has allowed us to open up so much more floor space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage organizer must

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great quality and their customer service is very user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Not packed well to ship

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not Best Buy's fault that the manufacturer did not use a better box to ship their product in. Parts of the box was missing and the parts that were there were barely hanging together by tape. The parts to the shelf inside the box were either bent, broken, scuffed, or missing. I see now why the delivery person was long gone by the time I went down stairs. Anyway, I found a much lighter product that had wire shelves that I could pickup at the store, so I didn't have to worry about damage during delivery...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Heavyweight Shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Late delivery but the item is what we are looking for. That’s why only 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Sturdiness

    Rated 5 out of 5 stars

    Gladiator - EZ Connect 48" Rack - Hammered Granite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Durable, strong and easy to assemble. Fits perfect in Garages, sheds and can hold a lot of items

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MIssing pieces

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and it came missing half of the parts.

    No, I would not recommend this to a friend
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