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Customer Ratings & Reviews

Your price for this item is $199.00
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Customer reviews

Rating 3.6 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and comfort of the Go Prime OTC Hearing Aids. Many appreciate the reasonable price point, especially in comparison to other hearing aids on the market. The comfortable fit is also highlighted as a positive aspect, with users describing the devices as comfortable to wear in the ear. However, some customers express concerns about the sound quality, describing it as tinny and sharp with an echo. Others mention that the volume control could be improved, as the devices are perceived to have a low volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 143 reviews
  • Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great and rechargeable. My mom is just picky and never likes anything. I loved them and wouldn't live without them if I was her!

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, brownbear, thank you for sharing your mom's experience with us! We wish her many more years of healthy hearing, on the go! 🦻🏼 gohearing

  • Rated 5 out of 5 stars

    Basic solid hearing aid performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my wife who has a prescription set that is 9 years old and has degraded at tge end of its projected performance lifespan to provide basic hearing in her one modesty impaired ear while she is fitted with a bicros prescription replacement.In that context they did a good job on our three week vacation. I think for someone with a mild hearing loss on a budget these OTC are a very good value. They are backup for her when new prescription bicros are obtained. She has a custom ear mould and these fit on the smallest dome size fairly well but not as securely as the custom as one would expect.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for sharing your wife's experience with us! We're thrilled that her Go Prime OTC hearing aids provided reliable backup during your vacation. We wish your wife many more years of healthy hearing, on the go! gohearing

  • Rated 2 out of 5 stars

    Changing Domes is the Challenge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wearing prescription hearing aids for about three years, and purchased these, not as a replacement but as a second pair to use when traveling. I didn't expect them to be as effective as my pricier aids, and was pleasantly surprised at how good the quality actually is. Unfortunately, however, it has been impossible for me to change the domes, as the size it came with is a bit too large. I'm not sure what the problem is, as I've changed domes before on my other hearing aids, but for some reason these are just not clicking in place. A video on the Go website would be helpful, as I was unable to find one specific to these aids on YouTube. As I just received these, I will be taking them back to Best Buy, in the hopes that someone can assist and show me what to do. If not, I regret that I will be returning them.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, TechChallenged, thanks for your feedback, we’re sorry to hear that you have had a problem with the size and fitting of your domes. Please call (302) 754-3190 or email [email protected] and one of our product experts will happily assist. gohearing

  • Rated 4 out of 5 stars

    FUNCTIONABLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOHEARING OTC AIDS ARE FIRST ONES OF SEVERAL I TRIED THAT ACTUALLY WORK. I CAN RECCOMEND TO OTHERS WTH MODERATE HEARING PROBLEMS. THE ADJUSTABLE LEVELS OF SOUND ALSO WORK.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for sharing your experience with us! We're very happy to hear that you can live life on the go with your Go Prime OTC hearing aids. 🙌 We wish you many more years of healthy hearing!🦻 gohearing

  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my aunt who has really bad hearing and hopefully this will do the magic and her hearing back!

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback and positive review. We trust your aunt will live life on the go with her Go Prime OTC hearing aids. If she requires any assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 5 out of 5 stars

    Good for mid/moderate high end hearing loss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Especially for watching TV and hearing voices. Ambiant noice is still a bit of an issue.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback. Should you require any assistance with the ambient noise, please get in touch with our team at (302) 754-3190 or send an email to [email protected]. gohearing

  • Rated 3 out of 5 stars

    Tricky to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are hard to understand. Think there needs to be better explanation of hearing levels. The first time the loudness went on it traumatized me so much that I was afraid to try it again. I tried to set it away from my ear for this reason but that doesn't work. There is a Number to call. I wonder if anyone has gotten any success with this?

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, goodbye, thanks for your feedback, we’re sorry to hear that you have had a problem with the volume functionality of the Go Prime OTC hearing aid. Please call (302) 754-3190 or email [email protected] and one of our product experts will happily assist. gohearing

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well, glad I bought them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time owning a set, these work great fro me. Who needs to spend $1500+. I set program myself, and I can hear well and am very pleased with this product...hope they last a long time.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, smshariff, thank you for your review and positive feedback. 😊 gohearing

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to adjust and put on, tha battery last for a long time

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, thank you for your feedback. We're very happy to hear that you can live life on the go with your Go Ultra OTC hearing aids. We wish you many more years of healthy hearing! 🦻 gohearing

  • Rated 2 out of 5 stars

    Hard of hearing dad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is very hard of hearing and these hearing aids did not work for him. The left hearing aid continued to buss, even though I changed the hearing aid sleeve. I would recommend this product if your not extremely hard of hearing.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Vacuum, thanks for your feedback, we’re sorry to hear that you experienced technical difficulties. Please call (302) 754-3190 or email [email protected] and one of our product experts will happily assist. gohearing

  • Rated 2 out of 5 stars

    Ear amplifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what package says. Sure isn’t a hearing aid Maybe an a amplifier

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Matthew, thank you for your feedback. We apologize for any inconvenience you may have experienced. The Go Prime OTC hearing aids are, however, legitimate hearing aids and not amplifiers. If you have any questions or require assistance please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 4 out of 5 stars

    Pretty good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to dial on ranges, but was pretty good when it was right

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Hunter, thank you for your feedback and positive review. If you require any assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. We wish you many more years of health hearing on the go! gohearing

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear extremely well with them in. Stay in the ear very well.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, KennethB, thank you for your review and feedback. 😊 We wish you many more years of healthy hearing. gohearing

  • Rated 5 out of 5 stars

    Hearing aids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my dad with hearing problems. He loves this

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Sergio, thanks for sharing your father's experience with us. We wish him many more years of healthy hearing, on-the-go! gohearing

  • Rated 3 out of 5 stars

    Not well equipped

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well for a time but for someone with a deeper hearing loss, it doesnt last.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Tracy, thank you for your feedback. We're sorry to hear that your Go Prime OTC hearing aids did not meet your specific hearing needs. If you have any questions, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 5 out of 5 stars

    Gooooddd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooddddddddddd product, i will recomend to my family

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Barbara, thank you for your feedback and positive review. We wish you many more years of healthy hearing on the go. gohearing

  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hearing aids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant feedback and echo. Could not be ajusted when in my ears.

    No, I would not recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, we're sorry you are experiencing noise feedback with your Go Prime OTC hearing aids. We would love to assist you with this matter. Please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist. gohearing

  • Rated 3 out of 5 stars

    Hearing aide

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Quite small for my big fingers to adjust setting. Not the easiest to get in and out.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, Donald, thank you for your feedback. We're happy that the Go Prime OTC hearing aids work well for you! If you are experiencing any inconvenience with the adjustment of your Go Prime OTC hearing aids, please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will happily assist you. gohearing

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good hearing aid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the amplifiers I bought. Helps with hearing and easy to use.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, ArtU, thank you for your positive feedback and review. 😊 gohearing

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ear pieces. high quality ans easy to wear. No issues adjusting volume or mode.

    I would recommend this to a friend
    • Brand response from Go Hearing Team
      Posted .

      Hi, DanielE, thank you for your positive feedback and review. 😊 gohearing

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