Customers frequently mention the affordability and comfort of the Go Prime OTC Hearing Aids. Many appreciate the reasonable price point, especially in comparison to other hearing aids on the market. The comfortable fit is also highlighted as a positive aspect, with users describing the devices as comfortable to wear in the ear. However, some customers express concerns about the sound quality, describing it as tinny and sharp with an echo. Others mention that the volume control could be improved, as the devices are perceived to have a low volume.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 143 reviews
Rated 3 out of 5 stars
It's worth it!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't fit my ears,but it may fit yours!...........
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, HectorG, thank you for your feedback. We would love to assist you with the fit of your Go Prime OTC hearing aids. Please call our support team at (302) 754-3190 or send us an email to [email protected].
Rated 2 out of 5 stars
No
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These didn't work for my husband because the device was too large to fit safely in his ear canal. Best Buy policies have been GREAT in terms of Customer Satisfaction.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, Debbie, we're sorry to hear that the Go Prime OTC hearing aids were too big for your husband's ear canal. We wish him all the best in his hearing health journey.
Rated 5 out of 5 stars
Listen to this
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great right out of the box , I really enjoy the clarity and my wife likes it too.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, thank you for your feedback and review.
Rated 5 out of 5 stars
Mil hearing aids
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these hearing aids gor my mil. She told me th a t she is hearing better.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, thank you for your feedback. We're very happy to hear that your mother-in-law can live life on the go with her Go Prime OTC hearing aids. 🙌 We wish her many more years of healthy hearing!
Rated 5 out of 5 stars
Awesome product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are awesome for my grandpa and he uses them every day and super worth the value!
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, Kyler, thank you for sharing your grandfather's experience with us. 🙌 We wish him many more years of healthy hearing, on-the-go!🦻
Rated 1 out of 5 stars
Poor Quality
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought the quality of these devices was poor. I tried to change the rubber tip on the device and the tip broke off inside the rubber head.
No, I would not recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, WirelessMouse, thank you for your feedback. We apologize for any inconvenience you may have experienced with the quality of your Go Prime OTC hearing aids and the broken tip. Our support team would like to assist you in this regard. Please contact them at (302) 754-3190 or send an email to [email protected].
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Associates were very helpful and the product was everything I wanted and met my needs.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, William, thank you for your feedback and positive review. We wish you many more years of healthy hearing, on the go! 🦻
Rated 5 out of 5 stars
Gotta Love Best Buy!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to Order, Reasonably Priced, Fast & Accurate Delivery, Product Works Greatll!
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, thank you for your feedback and positive review. Wishing you many more years of healthy hearing, on the go! 🙌
Rated 5 out of 5 stars
great product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife tried them. She is still trying to get use to them. They work great.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, thank you for sharing your wife's experience with us! If she requires any assistance with her Go Prime OTC hearing aids, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected]. Wishing your wife many more years of healthy hearing, on the go!🙌
Cons mentioned:
Sound quality
Rated 1 out of 5 stars
Hearing aids
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lots of echo. Sound was tinny and sharp. Unfortunately not a good fit for watching tv.
No, I would not recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, WalkerF, we apologize for any inconvenience you may have experienced with the sound quality of your Go Prime OTC hearing aids. Our support team would like to assist you. Please contact them at (302) 754-3190 or send an email to [email protected].
Rated 5 out of 5 stars
The hearing ads
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Hearing Aids were the best and I am very satisfied.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, Ronnie, thank you for sharing your experience with us! We're very happy to hear that you can live life on the go with your Go Prime OTC hearing aids. 🙌 We wish you many more years of healthy hearing!
Rated 4 out of 5 stars
Birthday gift of sound
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A family member has had some problems hearing over the last couple of years. Gave these to them as a gift of for their birthday, now they can hear. They have been through alot of hearing aids, hopefully these ones stick. They do stick out the ear a bit, but no more that your standard ear buds.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi. Techhead, thank you for trusting our product to take care of your hearing health. May you be very happy With your Go Prime hearing aids. 😊
Rated 1 out of 5 stars
A massive step backwards from prescription devices
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My bias: I have congenital moderate hearing loss and have worn hearing aids for nearly 40 years. I've been wearing In-The-Ear (ITE) devices similar in size to this for most of that time.
I was hoping these would work as a back-up pair I could use if my prescription devices broke. I only intended to use them for a week or two as needed. I found them intolerable even for short use, however.
The fit was, obviously, never going to be as good as prescription devices, which are custom molded. Even so, I found them irritating and not really secure regardless of which mold I tried.
Because the fit is loose, pressing the volume/program button is not consistently repeatable.
Sound quality is bad. They sound like the analog hearing aids I wore 25 years ago: tinny and unnatural. Like a long distance phone call in the 1980s.
Feedback suppression is bad. This has 8 levels of volume, but anything past 4 was full of feedback. And again, I tried all three ear molds.
No, I would not recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, Aaron, thank you for your review. We apologize for any inconvenience. We understand the above queries can be very challenging. Our support team would love to have feedback from your side and try to help you adjust the elements that you struggle with. Please contact them on our toll-free number at (800) 499-1336.
Rated 5 out of 5 stars
Hearing on the way!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great set of hearing aids, though the user did have a hard time with the buttons at first.
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, Lucid, thank you for your review and feedback. 😊
Rated 5 out of 5 stars
Ears
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good excellent hearing what else can I say ty very much
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi KatherineL, thank you for your review. 😊
Pros mentioned:
Price
Rated 4 out of 5 stars
cheapo hearing aids
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
seem to work you do need to take the time to adjust them. Can't beat the price
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, GordonW, thank you for your feedback and review. 😊
Rated 1 out of 5 stars
Waste of money
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply stated - GARBAGE! Impossible to change domes. Customer service was of no help.
No, I would not recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, UnhappyCustomer, thank you for your feedback. We apologize for any inconvenience you may have experienced with changing the domes of your Go Prime OTC hearing aids. Our support team would like to assist you in this regard. Please contact them at (302) 754-3190 or send an email to [email protected].
Rated 5 out of 5 stars
For MOM
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought them for my mother to use and she LOVES them!!!
I would recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, Kevin, thank you for your review, we are happy that your mother can now hear life, on the go! 😊
Rated 1 out of 5 stars
Disappointed
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Will have to return, only one ear piece holds a charge.
No, I would not recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, we would love to assist you with your query. Please get in touch with our support team at (302) 754-3190 or send an email to [email protected] in order to help you with the charging of your Go Prime OTC hearing aids.
Rated 1 out of 5 stars
Don’t buy it
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not work please don’t buy it . Highly don’t recommend
No, I would not recommend this to a friend
Brand response from Go Hearing Team
Posted .
Hi, MariaL, we're sorry to hear that you did not have a pleasant experience with your Go Prime OTC hearing aids. We would love to assist you and receive your feedback. Please contact our support team at (302) 754-3190 or send an email to [email protected].