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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the Sherpa 25,600 mAh Portable Charger's long battery life, which allows for multiple charges of various devices. The wireless charging feature is also a popular aspect, with users noting its speed and compatibility even with phone cases. A minor drawback mentioned by some customers is the charger's weight. Overall, the positive feedback on battery life and wireless charging outweighs this single concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Very easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize how much this battery/ charger would improve travel, work, vacations. The wireless charging is fantastic for I phones. It can charge my Mac book pro twice on one charge. Get the zipper case for protection of the battery, I had to get it from the manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Seems sturdy. Minor nuances and high price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty heavy duty and I like the fact it has wireless charging on the top. What I don't like? The charging input port should be on the back of the unit. If you have it plugged into a wall outlet and want to set your phone on top for Qi charging, the power cord for the unit has to come out from the front and then wrap around to an outlet. Otherwise, you can't see the display on the front. Also, there didn't seem to be an auto shut off or timer on here which would seem to not be helpful in conserving the battery or if it accidentally got turned on inside your bag. It's also heavy and rather bulky which probably means it's sturdy and can charge several items numerous times but the above-mentioned issues and the price tag was my final decision to return it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy, sturdy and reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for emergency backup charging in power outages and for travel but have started using it around the house on the sofa during the WFH pandemic. USB-C is 60 watts so enough to charge a laptop or iPad Pro; two USB-A ports for Apple lightening or other plugs, and Qi charging for most cell phones. I like the LED indicators so you know if the Qi charger or the USB plugs are live as well as your remaining charge. Only downsides are the weight, and as others have noted you have to keep it facing toward you to see the charge LED.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great power bank!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up power bank, a lot of features. Only downside is that it is heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    GRET PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT, FAST CHARGING AND LONG LASTING. DEFINITELY WORTH THE MONEY

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Good Review by Amir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item. It is very sturdy and charges Fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    WORKING OUT GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for my IPAD 12.9 pro and keeping my phone charged . If you are charging your i pad you will get 1 full charge and and some and be able to recharge your phone have not push past that point because that is all i need from it ,.. worth the money for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item for charging your phone and can even plug in Roku if plug can’t reach for up north game room and lasted 3 days b4 needed to charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keeps my phone charged all day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spend a lot of time on the road and I seem to live on my phone/tablet and this charger keeps them both ready for work. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money No problems or issues. Holds charge and wireless charging even if you have a otter box on phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Saved Our Butts During The Storms

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me charge all of our cell phones and still had plenty of juice left. You get what you pay for well worth it when you need it!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly every time and charges iPhones really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes we

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes we can get some tomorrow and we have a lot going to do some tomorrow we can do it we have some tomorrow morning and I have some time to do it together tomorrow we can work on our work tomorrow morning and we have some stuff together we tuyere have some work tomorrow we have a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size of the product and price 200 plus dollars I’m not very sold. Maybe I’m asking to much I’d be better with a wall outlet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Works good. I’m using for MacBook and it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective right out of the box!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these Goal Zero Sherpa 100pd power banks within months of each other and they both failed. One wouldn't accept a charge, the other one depleted it's charge overnight and got very warm when I tried to recharge it. Disappointed. I had high expectations considering the build quality and high price of this unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This power bank is not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive for a below average product. Don’t waste your money on this product. Does not support a laptop as advertised …

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I had to go Look for the order information so I could order again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Learned the hard way why I needed Total-Tech!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 13 months and it stopped working. Goal Zero would not warranty it because I was outside of warranty for ONE MONTH! I purchased an Anker to replace this and will never buy Goalzero again. Now I have Total-Tech so at least I have Best Buy behind me! Get Total-Tech! I learned the hard way!

    No, I would not recommend this to a friend
  • Customer reviews from goalzero.com

    User rating, 3.8 out of 5 stars with 8 reviews on goalzero.com.

    See all goalzero.com reviews
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