Main Content

Customer Ratings & Reviews

Google - Chromecast Ultra 4K Streaming Media Player - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3562 reviews

93%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 19 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
internet
  • Rating: 1 out of 5 stars

    Did not work

    Posted
    just
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Did not work at all with the internet and I could not use it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty cool

    Posted
    Shiftride
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Excited to try it and is pretty neat. Only issue is when it's not connected directly to the internet, it pauses a lot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent chromecast

    Posted
    MrNobody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    chromecast is excellent. it reaches 4k, but required high speed internet

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Google chromecast

    Posted
    Chad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Love it! However being in the country I have internet limitations so I can't give it the rating it deserves.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Caster Out There

    Posted
    ProfessorWalt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This just works, works at home, works in hotel rooms with wifi sign in needed, etc. Much better than Amazon Fire--which really limits what I can cast easily--almost impossible to cast your internet screen from phone/tablet with Fire.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Huge internet issues

    Posted
    Racer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not very happy with this product, constantly having issues with unit disconnecting from internet and not reconnecting without hard reboot. Constantly disconnecting and displaying message that I need to reauthorize password. A real pain in the butt, had to resort to disconnecting the unit to keep it from messing up my internet.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good

    Posted
    sm1503
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Excellent casting even when the internet has bad connectivity . . Much better video output than the regular chromecast.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor viewing quality

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this hoping to expand my cord cutting experience. I have one of the fastest speed internet connections, yet picture quality is quite poor. In fact, same channel, same tv show, same tv, switched back to my Roku, quality of picture much better.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great way to enjoy premium TV on the go

    Posted
    Tony1324BS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Visiting relatives for a week I purchased this devise to allow me to view Netflix and other premium services I have accounts with on my host's 1080P big screen TV which was not internet connected. The Chromecast Ultra worked like a charm and was so easy to use once I connected it to their wireless network (which was a simple process). Using my iPad as the casting device saved my nights to let me watch Netflix.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Its ok

    Posted
    Rresidense
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It looses signal a lot. Ill be watching YouTube or netflix and it pauses, blacks out, or just cant connect to the tv or internet. It also heats up really fast.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice, but exceeds the job too much

    Posted
    BRAINIAC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This Chromecast Ultra is basically the same thing as a normal Chromecast, just with 4k. The thing is awesome, however it is not necessary to purchase for me. To me, I only watch YouTube videos, and Hulu ones, YouTube videos are never 4k, and not a lot people do have internet speed that supports 4k. My recommendation is to get the normal one

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work on slightly older plasma TVs

    Posted
    Tdlid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The picture was pink. I saw a lot of people had the same problem on the web discussions. So it seems that google has not fixed the problem. This product SUCKS! !!!!!! Wasted about three hours on looking up fixes but nothing worked. Customer service was also no help. A company as large as google should spend some of their billions on customer care.

    No, I would not recommend this to a friend