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Customer Ratings & Reviews

Google - Chromecast Ultra 4K Streaming Media Player - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3576 reviews

93%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 19 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
signal
  • Rating: 4 out of 5 stars

    great for casting

    Posted
    unclephil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    the only problem I have is my computer does not always sense the cromecast signal it is an intermittent problem with no pattern

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    6 months later CCU is still buggy

    Posted
    Jing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The CCU was introduced in October 2016 and similar to other 4K streaming devices like Roku, was rushed to market for the holiday season while still not ready for prime time. Incompatibility with 4K receivers and other pass-through hardware, as well as HDMI hand-shaking issues with 4K TVs was reported for multiple brands. Google released several software updates, but as of March 2017, the CCU still loses signal when connected directly to a 4K HDMI port on my Hisense 4K TV when I go to another input and then come back to the CCU. The only solution is to reboot the CCU from the Google Home app, which is very frustrating. CCU forum Google representative suggested signing the CCU up for the preview program, but no new software updates have been pushed and the "no signal" bug persists.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Idea

    Posted
    Appleton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have dish tv and when a major storm hits, l lose me signal. I can broadcast videos from my phone to my TV perfectly. It's nice having options.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bought for daughter and loves it

    Posted
    mrvalentine321
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Can't say anything but, swipe to the cast signal, and Youtube, HBO, Netflix whatever will stream from your phone to your TV. Great easy device to start your home with for videos. Wife uses it for cooking recipes from Youtube as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Much faster

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is the latest generation of the chromecast. I have noticed the product is faster than the last one with some really cool features. The best feature is the Ethernet connection when Wi-Fi signal is weak. Great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Gunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I can stream videos from apps on my LG tablet to my TV screen. Most apps on my tablet are compatible and will cast to the TV. So, for example, if I send (or cast) History Channel app streaming video to the TV, via Chromecast Ultra, once cast, the WiFi signal is picked up by Chromecast Ultra and the video is shown on the TV and I can turn the tablet off. It is more reliable than the tablet and it's the highest quality. Apps not compatible that can't be cast this way, can still be cast, by using screen mirroring! I love it!!!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Tedious setup

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Set up wasn't straight forward. 1) The Chromecast required an immediate firmware update. However because the wifi signal wasn't super strong in the room with the SmartTV, the update wouldn't load so I had to move the Chromecast to another TV closer to the router. 2) Then (after moving the Chromecast back to original TV), I did the system setup, and it changed the default feed from cable to Chromecast. I went to Best Buy for advise and was told "that happens" but it shouldn't impact your use of cable. But it did and I couldn't revert back to the original set up. 3) Also, one reason for my getting the Chromecast was to cast from my mobile phone and tablet to my TV. After installing, I learned that Samsung builds casting into their TV for use with Samsung phones. Since I had a Samsung SmartTV and a Samsung phone, I realized that all the hassle wasn't worth it. So...after many hours of making everything work, I ended up returning the Chromecast.

    No, I would not recommend this to a friend