Main Content

Customer Ratings & Reviews

Google - Chromecast Ultra 4K Streaming Media Player - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3542 reviews

93%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 19 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 647 Reviews
  • Rating: 4 out of 5 stars

    An Ultra Chromecast!

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The original Chromecast was a great device, allowing playback of multitudes of streaming content to whichever TV you hooked it up to. The Ultra is more of the same with a noticeable improvement in performance. I upgraded from an original Chromecast to an Ultra so I could stream 4k content on a new 4k TV and so far it's been great, even if the selection of 4k content is still somewhat sparse. It picks up connected devices quickly, loads content faster and streams more smoothly, probably thanks to the higher speed AC Wi-Fi support. If you don't have an AC capable router, the Ultra conveniently has a wired ethernet connection in the AC adapter. The only semi-downside when compared to the original is that the Ultra has a dedicated AC power adapter instead of connecting to a USB port on the TV. Since the original model was powered by the TVs USB port, it would power down whenever the connected TV was shut off. Because the Ultra has its own dedicated AC adapter, it's always on and always shows up as an available device to cast to, even if the connected TV is off. It can get somewhat annoying since I have multiple Chromecasts in my house and will accidentally connect to the Ultra instead of another Chromecast because it always shows up as an available device. The Ultra is a great option for anyone looking to stream 4k content;; if 4k isn't necessary, it's cheaper and just as convenient to pick up a standard model.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Chromecast Ultra

    Posted
    Ortegara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love my Google products and this is definitely one of them. We utilize this product in our living room paired with our Google Home speaker for a better 4K streaming experience. My only complaint is that it is not a standalone product where you can simply control it right out of the box. It doesn't come with a HUB to browse on the television or a remote to control it. Your phone, tablet, PC, laptop OR Google Home speaker is your "remote". So if for some unearthly reason you do not have any of these things, you will not be able to control/use this. I planned on getting another one for our guest bedroom; however, I cannot justify requiring my guests to have Google's Home app, connecting to my wi-fi and using their phones in order to watch television in the comfort of their room while they stay with us. I also cannot justify having to spend additional money to put a tablet or Google Home speaker in there just to be able to control it either. If Google added a HUB to their product with an on-screen browser and a remote controller to use, this product would get a 5th star. For my guests, I had to get a FireTV stick to accommodate them as it is far simpler and less a hassle to get them up-and-running with their television viewing. I suppose I could have just taken the television out of that room and require them to interact with us instead of staying in the room. GOOGLE NEEDS TO WORK HARDER AT MAKING LIFE SIMPLER! :)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does it's job

    Posted
    Pubi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for a tablet I had that wouldn't project to my TV (both Samsung). Splurged on the 4K version since I have a 4k TV. Did it do what I wanted? Yes. Am I still using it? No. I ended up buying a new tablet anyway since my old one was too weak to handle all my class things and I felt it was time to upgrade. New tablet can project to my TV (again both Samsung) on its own. This mean the Chromecast is redundant now. This is the problem I see with this device. It doesn't have a real purpose outside of casting. It has all these apps to turn any TV into a smart TV, but lets face it...almost all 4K TVs are smart TVs now! And it not, you might have a game console connected that has those same apps. If not, maybe your computer. If not, a Blu-ray player that has the apps. A modern home theater can have many devices with the exact same apps. Have DirecTV? Even their DVR boxes have some of the apps! So what is the point to this thing other than casting a 4K signal? I did consider returning it. But since I bought it on sale and have thought about a future use (casting to a computer monitor in future office), I'm keeping it for now.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good with issues

    Posted
    nikonion
    • My Best Buy® Elite Plus MemberElite Plus Member

    According to Google, there is a known issue when installing the Ultra in that if you have an ethernet cable attached, the install will not work. Their workaround is to install with wireless and after setup is complete then attach the ethernet cable. Unfortunately for me that has not worked. It does continue to work great via wifi, but immediately upon attaching an ethernet cable my phone can no longer find the Ultra. Hopefully they fix this issue. If not I'll have to return my purchase to BB. Here is the quote from Google: The Chromecast team is aware of an issue that is preventing some users from setting up their new Chromecast or Chromecast Audio devices using the Ethernet Adapter.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Improved ChromeCast 4K

    Posted
    Spectral
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When coupled with a powerful Router capable of 4K bandwidth, the ChromeCast Ultra 4K delivers stunning Wi-Fi video and sound. If you have an older HDMI the product is backwards compatible which means "future proof" for your next 4K TV - especially if it doesn't have ChromeCast built in. The fact that it works so well with Google Home is a plus. ChromeCast Ultra 4K would be incredible if built in to more high-end receivers, for now this will do. Google would have 5 stars if they made the ChromeCast Ultra 4K work in Google Home with the ChromeCast Audio device(s). Imagine using any HDMI projector, and being able to use the Group Feature for your Wi-Fi Video and Audio speakers for an outdoor movie night - and without the lag or interruptions Bluetooth has - wifi can even carry better sound resolution. Research more on the internet. Google is on to something here. We'll see if Alexa will catch up.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice little device

    Posted
    avang
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have the apple tv, roku and were contemplated if i should get this one since i have a google home. After reading reviews and watching reviews on youtube, I decided to go with it. It's a nice little device. No one won't even notice it since its hook onto the hdmi behind the tv so its like you're talking to your tv. Only thing is I wish there is at least a remote or a remote app instead of just the play and pause from the google home. Sometimes it takes a while for it to even shows up and sometimes even not and I would keep having to refresh the app to have it show up. Not a big problem but just wish it was more convenient. I did however returned it for the regular chrome cast since I figured that I won't be buying a 4k tv anytime soon. And besides, its just me who uses it. My kids uses the apple tv and roku more since it have a remote.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still No Remote But Has the Usual Google Quality

    Posted
    Gameaddict007
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not many people realize it, but all of these streaming devices: Amazon, Roku, Google, Apple, and other 3rd party devices, all have a processor, storage space, and memory. They're all basically friggin computers! So even if you don't have a 4k TV? Upgrading to this from the last Chromecast will actually give you at least a little better performance. If you're ditching cable though, and want to go the YouTube TV route and have access to the play store, I would save up for the Nvidia Shield. It seems to technically be Google's flagship as it has Chromecast built in, and has a remote and more memory, storage, and processing speed than most others out there. It's quite pricey though. My opinion is to stick with Google all the way. They already know everything about you and they will continue to assimilate all the other companies. They are like The Borg from Star Trek. Hope this helps!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great low-cost device

    Posted
    QD314
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Google Chromecast seems to me to be the easiest and least expensive way to get into casting and streaming. The low cost doesn't mean "cheap", the device is technically up-to-date with plenty of memory. It does everything it says it will do and does it flawlessly. I've used it intensively---mainly with Netflix---without a single problem. Pros: (1) It is inexpensive and simple to install; (2) TV connects dependably to the Google Home app, which is also easily downloaded; (3) Zero tech problems so far, great picture on my 50" TV, no buffering or any play interruptions or glitches whatsoever. Cons: (1) Remember, it doesn't come with a remote but that is a trivial concern because play control is via your iOS or Android device; (2) Keep in mind that Play controls are limited to play/pause and quick 30-second jump rewind---no fast-forward or full rewind. I use my regular TV remote to control volume. I recommend Chromecast without any reservations, it is a bargain and works like a charm. Thanks for considering my comments.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fast on 5G, Good picture & audio. Poor help info.

    Posted
    memyselfandi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Chromecast Ultra gives a great picture & sound. But connecting with our Android devices was a nightmare! Almost no worthwhile help from the Google online troubleshooting guides. Your wireless network setup has to be set to exact parameters to keep an Android connection, The PC connection was very easy and good. iphone appears to be good as well. It does work well on even a guest network. But I haven't figured out how to use the hardwired Ethernet connection yet... or... how to get the Android devices to connect again after the initial test! You do need to have the "see other devices on this netwrok" function enabled. And be on the same network, of course. But you should be able to use both the 2.4G & 5G wireless connections from any of the devices, as long as its the same network (which it is in most cases! One router with dual mode capabilities). So why can't I get all of my devices to see the Chromecast... & stay connected!? Still working on it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well, but could use some improvements

    Posted
    smetal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Chromecast Ultra is great and relatively inexpensive. One thing I didn't like is that it is required to be plugged into an outlet based on the cords that came with it. This posed quite the eye sore as i have all of my other cables hidden within the wall and couldn't remedy that without taking the TV down and disconnecting all my wires moving furniture and re-running cords. The good news is it can be plugged in and powered into your TV's USB port, however you have to get your own USB cord, as this is connected to the power supply and can't be disconnected. Luckily I had extras laying around from old phones. However, the drawback to this is that you can only watch in 4K if the device is plugged into the wall. This isn't a huge deal for me because I don't own a 4K TV, but if I did I would imagine I'd be pretty bummed. All in all this is a good product and is relatively inexpensive.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well, no remote pricey for what you get

    Posted
    Anand
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It works as advertised. few things that I want to highlight that might help other buyers 1. Since this version of chromecast has seperate power supply even when you turn of the TV if you forget to stop streaming via youtube or netflix it keeps playing even TV is turned off, I wish it recognizes the TV is off and shuts down. 2. Make sure if you turn on HDMI UHD Color setting on in the TV settings to have chromecast play HDR content from youtube or netflix. 3. I prefer having a remote but as previous chromecast this uses phone as remote, at this price its annoying to keep using phone to play pause & scroll the video for fastforwarding and so forth. Also as previous chromecast the longer the phone is in sleep it looses connection to chromecast and makes play pause difficult.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for single users or single controller

    Posted
    TheMinnesotian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Chromecast Ultra is quick and easy to set up. I used an Ethernet cable from my modem and would recommend that for anyone. You can quickly and easily cast from your phone, computer or tablet direct to the chromecast. I purchased this for use with YourTube TV. There is where we discovered the drawback. I had been using it on my phone. The next day I tried to show my wife how it works using my iPad. I could not cast from the iPad until I went into my phone and cast something then stopped casting. Hence the reason for the title of this review. I found the device to be cumbersome switching between devices for casting. My Roku actually works better for Netflix and Amazon Prime as well. However, despite that drawback the device is pretty amazing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Upgrade from Chromecast

    Posted
    BobK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was an upgrade from a Chromecast that was previously installed with an Android platform. Pretty seamless install but you need to install Google Home on your phone to make this work. Used the old USB cable and the Chromecast displayed that it didn't like that so I installed the power supply with the Ethernet cable as well. Worked good but I don't like that the audio showed 2 channel stereo instead of Dolby 5.1 as it should while watching a movie. Seems to cast faster than the old one. If anyone knows how to fix the audio problem please reply. It's the only problem I can see with this.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bought if for future proofing

    Posted
    L33Tplus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this for a future 4k tv. Otherwise, I think that the standard Chromecast can still serve it's purpose. As for the product itself, I do like it a lot. It recommends connecting to a 5ghz wifi connection. I'm currently connecting to the 2ghz and it works fine. I have yet to test the difference. Depending on the connection, the quality of the video (for example off Youtube) may take a few seconds to show actual quality (i.e. 720 or 1080); which is understandable. It was quick and easy to do initial setup. Casting to the Chromecast is also intiutitive, via youtube app or Google Home app. I have not tested it via other apps, other than Risk (which works well too).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost pointless but a cool gadget

    Posted
    Justcallmebew
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I recently upgraded to a Smart TV and based on reviews and research I decided a Chromecast would be a perfect addition since I also got a sound bar. Since my TV is smart the majority of the product is pointless for me. That is except for the fact that I can watch stuff on my TV from my phone. The resolution is usually just better if I just stream it straight from whatever app but I can even share pictures straight to the TV with no connections... So it's been useful.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good for its size and cost

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall, this is my my favorite streaming device for its relatively affordable price tag and ease of setup and use. Especially when you're familiar with Google Home app (for both iOS and Android devices), setup and customize it is a breeze. Casting/streaming content from connected devices is a kid's job. Having all that positive feedback, I must also say that sometimes it just disconnect itself from my network for no reason. While I thought it was due to my network, but other devices in my house were connecting just fine. Even though set it up again is pretty easy, but it's just annoying when that happens.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for HDR10 and DolbyVision

    Posted
    PhotoJoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the only solution I could find for getting HDR10 for YouTube and DolbyVision for NETFLIX in one device. Works well for that but is more cumbersome to figure out how to run than using a simple remote. You must use a smart phone as the remote and learn how to "cast" from the applications. It just occurred to me that I don't know what happens if you get a call while casting to the TV. The upside is that you can be looking for the next video you want to play on the phone while one is playing on the TV. If the YouTube app on my TV would support HDR10 this would not be needed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Chromecast works great!

    Posted
    rcking91
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The only thing that keeps me giving the Chromecast 5 stars is that I thought the Chromecast would be powered via micro usb to usb like the Firestick, but it has a micro usb to wall plug. The TV I have the Chromecast plugged into is mounted on the wall in the living room so I have to have the wire hang down because the wire is too short to run through the in wall kit I have installed. So its kinda annoying to see the wire dangling down. So I've been just unplugging it every time I use it, thankfully I don't have to use it much or it would really be a deal breaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the price

    Posted
    Littlewing
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Chromecast Ultra was easy to use right out of the box. If you have 4K, the slightly more expensive Ultra is a must. I needed this item in order to watch an unreleased foreign film that was only available through an internet link. The 4K quality was extraordinary. It also works with the more common video sites like YouTube and VEVO. The only con has probably more to do with availability of other links that work with Chromecast, not the device itself. I also like that I can use it on more than one device in my home. Overall, I’m happy with this product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Device With Room for Improvement

    Posted
    Lalo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The device streams great with an awesome image. However, there can be improvements. For example, once you cast youtube you cannot use your cell phone to watch a different video on your phone at the same time. Another phone would have to take over the cast to use the same application. This only happens when you are using the same application in chromecast and phone. You can freely use other apps. Another thing it doesn't have is passcode protection. Anyone connected to wifi can cast. This can be annoying with roomates that want to mess around with you and have acces to the same wifi.

    I would recommend this to a friend