Customer Ratings & Reviews

Its fine. It's pretty much just like the Charge 5 with a few more features, but the battery life sucks.

I bought it as a gift for my husband, He loveds it.

Very nice fitness tracker. The screen is a little small but it has all the features that I would want.

One of the best purchases I have made in the last couple months. It seems very accurate from all the calculations I have made. Step counting could be a bit off but when you compare it to apple it’s similar. I’m a very simplistic person so it is perfect for me.

The BestBuy experience was perfect; convenient and super customer-friendly. The Fitbit itself is good but there are some shortcomings I didn’t expect (inaccurate reads and incomplete data). I would wholeheartedly recommend bestbuy but might suggest more product research.

I upgrade from a charge 2 so I am very impressed with this tracker. The only issue I have is it does not stay connected to Bluetooth all the time. Also it has ever been that good but the notifications are hit or miss at times but overall I would definitely recommend this tracker.

I bought this for my father who loves to exercise!

Helpful for tracking. You have to buy premium to get the full experience.

I like the easy set up and all the modes. It has every possible activity category

Purchased "open box" item for a slight discount. Was to be in "unused" condition. Had some scratches and dirt on it. So not unused. And thought would come in the original box with paperwork etc. Nope, came in a cardboard box, no paperwork, nothing except one half of the same color band (wasn't a extension band, so don't know why that was included) and the charging cord. That's it. So much for saving a few dollars. Wasn't really worth the savings. But watch functional so guess that what really matters.

I really wanted to like this tracker, but it has been a disappointing experience. If you are an iPhone user, be aware that syncing data with Apple Health is a major pain. It requires third-party apps to make the Google and Apple ecosystems talk to each other, which is far from seamless. Additionally, the display functionality is frustrating. The screen often fails to activate when I turn my wrist, making it unreliable for a quick glance. To fix this, I tried using the Always-On Display, but it drains the battery far too quickly to be practical. Overall, it's not the best experience for the price. Unfortunately BestBuy did not help either by highlighting any of these issues, they simply said FitBit has an app on the iphone, and when i tried to return they have a 15 day policy that I missed by a few days, and the support team on Chat completely ghosted me for hours, Very disappointing experience with the device and the Support team

Not likely enjoying it, battery drains so fast, every 3 days charging fully charge wnd after a few days, need to charge again, On display, i dont like, i have to tap the screen for me to check the rime, would be nicer if you lift up ir arm, the display will turn on, but not this one. So im kinda annoyed to it, but the look was good. The gps isnt accurate,

Helps me tracks heartbeat and my steps very well, I love this watch.

I just upgraded, I love the improvement and the wider look. I enough got my daughter one. She loves it also

I love using the watch everyday and how accuratly it reads the caleries

Great product to help with my fitness goals. Third one I have owned in 5 years.

It’s a Google product now, so it doesn’t entirely connect to Apple products. That might be a problem for some users. But it does what it does and does it well. Hard to clean sometimes. But for the money I am willing to have it until the end of it’s life.

Disapointed with recordings..no water read out, no automatic recording of steps on daily read out.

Easy to order and pickup was easy. Good price. All was good.

I have had Fitbit tracker for years and liked it very much, however since Google has taken over, it has gone downhill in my opinion. The biggest flaw is it loses Bluetooth connection multiple times daily. UGH! The sleep tracker section has changed how the sleep phases are presented. I much prefer the way the graph was displayed before. Why do people have to mess with what works? I will probably not get another Fitbit.