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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 134 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished Nest AC1200 Dual-Band Mesh Wi-Fi Router's ease of use and performance. Many appreciate its ability to extend Wi-Fi coverage throughout their homes, making it a great value for the price. Positive feedback consistently highlights the straightforward setup process and reliable functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 134 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    East Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to replace my Spectrum router. Easy install but I cannot separate the 2.4 and 5ghz. While most 2.4 devices will connect, I have one device which that the router will not find and I have to connect to the Guest Network which is 2.4. Also I cannot delete unused devices off the list.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Retired. Thanks for leaving feedback on the Google Wifi. We’re glad that installation went effortlessly, and we hear your concerns about the Wi-Fi frequency bands, along with the user interface to manage your connected devices.

      Google Wifi has simultaneous dual-band (2.4 GHz/5 GHz) Wi-Fi supporting IEEE 802.11a/b/g/n/ac. And it uses the Proactive Band Steering feature to guide your connected devices based on their capabilities, and attempt to select the band that will deliver the best performance. Both frequency bands are active simultaneously and Nest Wifi keeps it simple by automatically choosing the band that gives the best Wi-Fi connection. Every wireless device is different and has its own rules (factoring in signal strength, congestion, etc.) to select the best band. So it’s possible that your phone connects to the 2.4 GHz band, while your laptop connects to the 5 GHz band. Ultimately, your device will decide which band it will use to connect.

      The Network tab in the Google Wifi app and Devices section in the Google Home app lets you see how many Wifi points and personal devices are connected to your Wi-Fi network. You’ll be able to check how much data each connected device (like a laptop, phone, or tablet) uses. Devices that are no longer connected to Google Wifi network may still show up on the list of connected devices. It is normal and that it may take a while for their device list to refresh.

      We hope you’re getting the most benefits out of the Google Wifi features. if there’s anything we can be of help, or for anything you’d like to share, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Long time fan; fast and easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Google WiFi in my home for years. Had one area with weak coverage so purchased another unit to fill in the gap. Simple setup and the app tells you if signal is strong. Only wish for smaller form factor, which you can get through Nest WiFi for more money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and reaches further. Easy to use with google home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. pligged it in and added it to my google home app and was quickly up and running with it in a mesh. Plugged in a ethernet that greatly improved the speed up on the 3rd floor and was still connected to the mesh. Only payed $60 for a refurbished one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an apartment and our signal is low (since the box is in the closet). With this mesh system, we have not had any internet issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Super easy setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy. I already have another google wifi router so this was just plug and play. Working perfectly so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with new product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an add-on to my existing AC1200 Mesh Router. I was a very easy set up and gives my house plenty of coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi range

    Rated 5 out of 5 stars

    Great deal, works smoothly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to extend my Nest wifi mesh network and this was an economical option. Was worried a bit sboht it being refurbished but it’s worked flawlessly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is absolutely amazing. It works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Haven't had any problems with this product. Save money on the refurbished.. works and looks as good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Refurb Nest Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal since this was refurbished, works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running a mesh network with two of these and have fast speeds all through out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new condition at a great price and it pays for itself after just a few months vs continuing to pay a gateway rental fee to my isp

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works seamlessly and flawlessly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works seamlessly and flawlessly. I rarely have to attend to it once these are set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google mesh are great add on I had terrible connection my Tv use this with HDMI works great and no more buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest AC1200 wi-fi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to configure, works flawlessly, yet to experience any drops

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi range

    Rated 5 out of 5 stars

    Google mesh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. i extend my wifi into my campers, shops, and thru out my house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Wireless Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Next Mesh Router. Works Perfect. Would buy this again. Works great in the House. Simple to Setup

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi range

    Rated 5 out of 5 stars

    Worked well with my network

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to extend my mesh Wi-Fi network to another part of my house. Connect to my network no problem and works just like my original 3 google routers.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Add on wi-fi point

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this as an add-on to my existing system, for an expansion location. Worked perfectly and setup was easy.

    I would recommend this to a friend
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