Black Friday in JulyEnds 7/17. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
The previous price was $329.99

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 139 reviews
  • Pros mentioned:
    Price, Video quality

    Rated 5 out of 5 stars

    Completes the system.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only regret is I that should have purchased sooner. I got an incredible deal with two geek squad certified refurbished cameras. I had been waiting to add these, but noticing the deal made go ahead and make the purchase. Especially since it was certified and guaranteed by best buy. The cameras when paired with the cables are perfect. We have no lag or buffering issues when paired with our nest mesh WiFi router. It really completes our home security system. Although we are being forced to switch from nest secure, we opted for these cameras. I am happy I did. The clarity and recognition is great. I receive notifications instantly, and there is almost no delay from when the camera sees an alert to when I receive it on my phone. The video picture is also very good. Full HD quality, and having the ability to see old footage is great. I would recommend these to anyone considering adding cameras to their home system. The overall build quality, video quality, and app functionality makes these well worth the price. I will be purchasing more in the future, and would recommend google nest cameras to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great! Try it out

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart camera and it's wireless, which is better for me since I can pull off the magnetic camera of it's magnetic plate to charge it whenever I can. It takes 5 hours to charge, which you can check on the Google Home app. It's easy to turn it on and off and set a routine for the camera. The overall look is pleasing to the eyes, but is pretty bulky in my opinion. Installation for me is easy, so I can't say much but for most of these smart devices such as the smart lock, you need a screwdriver, power drill, and a few more instruments to safely install these products. Finally, I can check my camera from home and places not at home and I receive constant notifications of people passing by my street, driveway, and walking up the steps. The view is clear and stable with no drops I've seen. If you need a camera, definitely gets this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night vision

    Rated 5 out of 5 stars

    Excellent Front Door Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to choose a "zone" for which activities will alert me is extremely useful since this camera is facing a street. I don't have to have it notify my any time a car passes, but it will tell me when a car pulls up to the curb. The night vision is impressive and the battery life is much better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're a delight, really. They have a very wide angle view so that I can easily overlap all angles around my house. They're very responsive to begin with and I can tone it down or up as needed and set boundaries for where to look for activity. They can be set to look for people, animals, vehicles, and general motion individually so that each camera can be fine tuned for whatever task needed. I plan on getting more in the future. I recommend getting the optional weatherproof charging cord so that you don't have to worry about taking them down and charging them after the already considerable month or two that they last.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like it…

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been apart of the Nest family for awhile now… from the Nest Thermostat to the wired Nest cameras. I was kind of skeptical about the battery life about going battery-only, but I’ve had for some months now… no issues with it. I plan on buying a longer cable to plug into it… that way I don’t have to continue charging it. But I like the performance of it so far….

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Google Nest Camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cameras themselves are amazing no complaints. The video quality is good. The audio is fair, remember its a security camera the fact that it even has a speak and a mic awesome. The only Draw back is that you have to charge them ever 6-8 weeks depending on traffic.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, EmmettR. Thank you for posting your feedback on Nest Cam (battery). We can see that you're having some issues with the battery. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link can help: https://support.google.com/googlenest/answer/10901611

      Also, connecting your camera to a power outlet with the included power adapter for continuous power will keep the battery charged. Please note that the optional power adapter is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).

      For additional support, you can contact us anytime on our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Perfect camera for peace of mind

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera! Person, object, and motion detection is very accurate. Being able to set zones is a huge plus. Knocking off one star because you really need to pair with the Google Nest Aware subscription to unlock the full feature set. Pro tip - works great on battery but keep it plugged in for optimal performance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. The battery lasts a few weeks. I found out my flowers in the driveway aren’t growing. See photos.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Google camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this camera. It worked great. I wouldn’t buy the adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the camera refurbished, works like new with no problems. Install was pretty easy and with the addition of a starling hub (ordered separately through another company) I was able to integrate into my Apple HomeKit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sent trash, not refurbished.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to recieve my cameras only to find the ones sent were labelled as recycle and were clearly not refurbished. They came without the power/charging cables and were filthy. Very dissapointwd!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, We're sorry to hear that the Nest Cam (battery) you received was in a less than ideal state. This is not the initial impression we want you to have with the products and services we provide. We suggest reaching out to BestBuy so they can address this concern for you. If you are in need of any technical assistance in the future, please don't hesitate to contact us on our Google Nest Help page here for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Missing locking collar mount plate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disapointed the locking collar mount plate was missing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback about Nest Cam (battery). We regret to hear that there’s a missing component on your purchase. We recommend contacting BestBuy for your options, if your purchase is still under the retailer’s return/exchange policy.

      If you need assistance with the product, you can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Battery life, Easy setup, Video quality

    Rated 5 out of 5 stars

    Great so far!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great video quality and easy set up with Google Home app and Google account. Easy mounting as well. Battery seems to be lasting long, and its weathers some rain and high winds and still stayed mounted and working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    An easy way to add security to your home or office

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that the cameras are so easy to use, move around, and view on your phone. The set up is easy through the Google Home app. The battery lasts for months and the video quality is acceptable with auto night vision . I also enjoy the various mounting options they provide in the box from magnetism to adhesives to—straight up—screwing the mount to a wall. They can’t be a little pricey, but they often go on sale and you can even find them re-manufactured here at BestBuy. I highly recommend this security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Night vision

    Rated 4 out of 5 stars

    Decent to great outdoor camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be blunt, the camera is overall pretty good in all aspects. Night time view is good, sharp picture. Google's home app makes it easy to set up. So far no issues with weather disrupting the camera and it has no cover where I have it installed. Rain and direct sunlight has beat over it and still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night vision

    Rated 4 out of 5 stars

    One of the best wireless cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a wireless outdoor camera for a while and this refurbished model has been great so far. It’s a little bigger than the wired version but it’s not huge. You set it up through the google home app and can watch a live feed even when not at home. Without paying for the subscription service it saves events for 3 hours that you can watch and download if needed. If you pay the subscription service you get access to videos for 30 days or 60 depending on which you choose. Daylight video quality is great and night time visibility works pretty well although it’s black and white. The sensors are very good and will pick up motion much closer than the camera that came with my security system. Battery charges via usb c and looks like it will last me about 3-4 weeks between charges. Overall I’m very happy with this and glad I could get it for a little cheaper

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brad6702, thank you for sending your review on your Nest Cam (battery). It's nice to hear that your experience with the device has been great. We appreciate your feedback on the visibility of the videos at night. Rest assured we'll relay this to the right team for improvements in the future. If you have additional questions or need assistance with your Nest Cam, feel free to reach out to us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having no cords, but battery only lasts few weeks. So put in a place that can easily be removed for charging. Although, having to readjust the angle every time I put it back after charging is a pain. But I’m sure that’s a pain with any battery camera. I might just leave it where it is & charge via extension cord. Other than that, it takes good clear video. Picks up activity fairly quickly and app notifies me within seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good value refurbished

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy refurbished. Came with everything that a new one would. Booted right up, mount was easy to setup on the outside of my house. I attempted to charge the camera but the charge time seemed off. Said 1 hour until 100% but when I set it up, it said it only had 50% battery. Not sure why that is, but that's more a software thing in my opinion. Set up was seamless, just open the Google home app. Time will tell about the battery and if the UI is accurate for remaining percentage.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Catch those Deer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera. It even has great night vision. I catch the details of flying insects on camera because of the detail. I also catch the deer eating my hibiscus. Also the neighbors dog crapping in our yard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery and excellent camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best wireless camera I can never ask. No require for drilling a new electric line to supply the power to the camera. Battery last amazing. It goes up to 3 months and more depends on how you use it, but I'm super impressed and it is so sensitive that it gives you event notification right away

    I would recommend this to a friend