Customer Ratings & Reviews
- Model:
- GSRF GA03696-US
- SKU:
- 6522908
Rating by feature
- Video Quality
Rating 4.4 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the Geek Squad Certified Refurbished Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and straightforward installation. Many also appreciate its reliable motion detection, which provides timely alerts. While some users noted the field of view could be wider, the overall condition of the refurbished doorbells was praised.
This summary was generated by AI based on customer reviews.
Good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, I am satisfied with this product. High technology.
I would recommend this to a friendEasy to setup after figuring out which app to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions said to use the nest app, but it wouldn't connect. I figured out I had to use the Google Home app for the 2nd generation product.
I would recommend this to a friendnest doorbell, installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refurbished is just like new! Great installation, and the technician was an absolute expert. Walking me through the application… Thank you so much.
I would recommend this to a friendRefurbished is good as new!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace our Nest doorbell which was only a few years old. Found this GEEK Squad refurbished for half the price and it works great. The gray color looks nice too.
I would recommend this to a friendKing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the most. I’ve never seen. Omg I am. How did I.
I would recommend this to a friendQuality Control Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid a higher price for a refurb, wish bought the new on sale. Anyway delivered yesterday and box was open and missing parts, screws, the wire to hook to doorbell. So ill make the trip to the store to get a another one...Sad
No, I would not recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much btter than the gen 1. Its white so it wont get as hot and turn off in the Vegas summers
I would recommend this to a friendSo cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is wired one( smaller design).I like its size and sleek design, so far I love it
I would recommend this to a friendGreat value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Great product. It was in perfect condition with everything included.
I would recommend this to a friendAmazing buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazin doorbell. I bought a refurbished one and it is amazing for one-third the price.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love being smart stay away or be away . Google need more notified tone
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything perfect I love it I know when packages comes in and everything
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded from Arlo. Wish I had done it sooner.
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Deal! Easy connection! Definitely recommend!
I would recommend this to a friendWorking well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well, box was good now enjoying this mew doorbell
I would recommend this to a friend- Cons mentioned:Field of view
Refurbished - didn't work & like the 1st gen more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently, refurbished but the doorbell button didn't work. Returned to store for refund. Also, didn't like the new camera view, it's smaller and more vertical, so you can't see as wide of a picture. We bought another 1st generation and are happier with that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, aees. Thank you for posting your review on Nest Doorbell (wired, 2nd gen). We're sorry to hear that the button of the doorbell didn't work and that you had to return it. This is definitely not the experience we want you to have with the products we offer. Your feedback on the field of view of the camera is appreciated and we've taken note of it. Thank you for being a loyal patron of Google Nest and if you need any assistance in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
The old model is better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model doesn't work if you don't have the correct power connection. Get the battery operated version or older models because it comes with batteries and a wired connection that should work without having to change your transformer
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi BelminV. We’re sorry to hear you had some problems with your Google Nest doorbell (wired 2nd gen) installation. We recommend you take a look at this link where you can find vital information about the Nest doorbell compatibility: https://support.google.com/googlenest/answer/9247132?sjid=10574014972225941010-NC
It worked for a week
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a week and I waited to long to install so now I am stuck with a broken doorbell that doesn't work. You only have 90 days warranty on it so make sure you install it as soon as you buy it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, JonathanS. We’re sorry to hear about your experience with the Nest Doorbell (wired, 2nd gen). We’d like to learn more if the issue you’ve encountered is related to compatibility, connectivity, or functionality, so we can provide specific instructions or resources to help you get your device working properly. You can tell us more about your concern by visiting us anytime here: https://support.google.com/googlenest/gethelp
Refurbished with lens damage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the unit. At first looked like it was in "like new" condition. I plugged it in to verify that it works, and all went great. It took me a while to run wiring to the doorbell and the 15 day return window quickly passed. Once i finally had it installed, over the next few days I noticed what looked like a blurry area appearing in the middle of the video and taking up about 50% of the image. Now i'm going to try to go through the google warranty. Will revise my rating if the claim is successful.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, StanP. Thank you for sharing your concerns about the Nest Doorbell (wired, 2nd gen) you received from the retailer. We're sorry to hear that your experience with the device has been disappointing. It's important to us that we provide you with the best help possible and identify the cause of these issues you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Doorbell refurbish was a mess
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot believe it since I bought this doorbell it hasn’t worked. This is ridiculous. I had somebody come and look at it and now they said it is damaged. That’s why it hasn’t been working. This is horrible. I honestly wish I could give a zero star this refurbish doorbell that was damage it seem like and I’m not gonna stop till Best Buy refund my money because I don’t understand how you’re selling product refurbished that is not working properly or broken.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Simone. We're sorry to hear that the refurbished Nest Doorbell (wired, 2nd gen) you received was damaged. This is not the initial impression we want you to have with the products and services we offer. We'd like to help improve your experience with the device and find a better resolution for you. Please reach out to our team of dedicated specialists on our Google Nest Help page for immediate support: https://support.google.com/googlenest/gethelp