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Customer Ratings & Reviews

Your price for this item is $161.99
The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Geek Squad Certified Refurbished Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and straightforward installation. Many also appreciate its reliable motion detection, which provides timely alerts. While some users noted the field of view could be wider, the overall condition of the refurbished doorbells was praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 91 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new. I can see my entire driveway and front lawn, and that's without angling the camera. Night mode works fine too, I can see everything clearly. I am able to make zones so instead of the constant notifications I only get notifications when something steps foot in the zone. I do notice when its dark, raining & windy it'll say a car comes by because its picking up the rain droplets. So just keep that in mind

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell works fine and easy to install. Picture quality excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Not as good as the 1st gen Nest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 1st gen Nest doorbell camera with this camera. The picture image is only slightly better than the 1st gen. The google app is not as good as the Nest app. The nest app let you scrub the whole time line, while the google app just gives you snippet of video and you can scrub through. If you don’t have a doorbell camera it’s pretty good, but if you have the gen 1 nest doorbell you might want to stick with it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ThomasF. Thanks for taking the time to share your detailed comparison of the Nest Camera (wired, 2nd Gen) and the 1st Gen Nest doorbell camera. We appreciate you highlighting the picture quality improvement and understanding your concerns about the Google Home app's video timeline compared to the Nest app. While the visual improvement might be modest compared to the 1st Gen, the 2nd Gen camera offers features like HDR and a wider field of view that might be important for some users. For the 2nd Gen camera, we encourage you to explore the timeline features currently available in the Google Home app, including filtering by motion events and specific time frames. If you have more questions and other concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp. We'll be more than happy to help you. Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item i like so easy to install and good price

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Monthly membership negative

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything but the membership requirements was excellent about this doorbell/camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great product, easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was easy to install with all the How to videos on YouTube. The only issue I have is the 1st generation provided a wide angle shot.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, RobertS! It's awesome to hear that you're having a great time with your Nest Doorbell (wired, 2nd gen). We appreciate your resourcefulness in finding ways to make it easy for you to install the device. Please know that we've taken note of your feedback regarding having a wide angle shot. If you run into any questions, feel free to reach us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Win some, lose some

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally have awesome luck with refurbished, but this one was a fail. The previous person striped the holding screw, so it wouldn’t stay mounted. Bought a new (not refurbished) and there was no issue. Seriously took me 5 min to set it up (this was my second one to install as I had an original nest). Refurbished is always hit or miss, but usually not the products fault.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, TheGreenerLawn. Thanks for the review you shared about the Nest Doorbell (wired, 2nd gen). It’s unfortunate to hear that you ran into this issue with your previous purchase, but we’re glad that the new device you ordered works well. We’ll share your feedback with the right team for future improvements.

      We trust that you’re getting the most benefits out of the doorbell’s smart features. And if you come across any questions or concerns, visit us at the Google Nest Help Center and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but be careful if you have multiple chimes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, might want to consider a different doorbell if you have multiple chimes in your house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the Nest Doorbell, found it quite easy. The hardest thing was to find enough doorbell wire to use on the doorbell but was finally able to & get it wired. Connecting it to the Home Nest & the WiFi was easy and has been up & working for a few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Wired.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good doorbell camera if you are in the Google ecosystem. Works with my chime which is 16v 10A. You can set up the Google Minis to play the doorbell ring if needed. I can also speak to people through my PC if configured properly. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Quality and Access

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it for a week and decided to return it because of poor quality picture and alot of problems with accessing video via cloud storage. My Internet download speeds are around 500mb down so you think you would expect more from Google if you're paying $80 a year to access cloud storage.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, skibaru. We’re sorry to hear that your experience with the Nest Doorbell (wired, 2nd gen) has been less than ideal. If you’d like to give the device another try in the future, we’d be happy to provide you with support and services and you’ll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate been wanting this for s very long time. So i finally made the. 8 have been pleased since. Thr picture is clear. There's is just a minor issue. Occasionally the bell will ring, but nor offten, Either way I am pleased!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, I love that there is no extra charge for a subscription. Reliable and easy to install too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Eufy doorbell with the 2nd generation nest wired doorbell. The Eufy had a 20 second delay from the camera to my nest display. The nest doorbell has a 1 or 2 second delay. Much better. The video is not as clear as Eufy but still adequate. The nest aware subscription is annoying but necessary if you want to go back over three hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with my refurbished Nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to get the refurbished Nest Doorbell (wired) but was attracted by the savings. It arrived looking great, was easy to install and its working great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good upgrade from the Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weather resistance and AI upgrade for notifications of this version compared to the old Google nest hello, just sucks the camera range is not as wide as the old generation but that's my only complaint. The install was easy and I like the fact it works in the Google home app with all my other upgraded cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as intended. No Complaints so far. I am not concerned about getting a refurbished product from best buy. Only thing missing was the original box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest camera works great was super easy to setup and connect with my phone and other google products. Would likely recommend this if you are looking for a video doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great referb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t pass up the savings on a geek squad referbished product. Came like brand new with a couple spots of use noted but no damage and, weeks later, theres no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nest cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the first time I try the refurbished product. It's good quality. I have the older version before. But this one have much better camera, high resolution.

    I would recommend this to a friend
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