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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 66 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router (3-pack) for its wide coverage and ease of setup, praising its improved performance and extended range compared to previous models. However, some users experienced occasional internet connectivity interruptions. The system's simple installation process is a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 66 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    You cannot go wrong purchasing the refurbished Nes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Certified Refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router 3 pack is awesome! We were using our ISP's wifi 6 routers (3 pack) and they were horrible. We experienced drop outs and no wifi connection amongst the three wifi routers. Immediately after the refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router 3 pack were delivered, I download the Goggle Home app and connected one router to the modem. It was very quick and easy to set up the first wireless router as well as add the two others. In total it took about 5 minutes. We no longer experience drop outs or lose connection between routers. The wifi signal is strong throughout our house and the speed is great everywhere in our house. I highly recommend the refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router 3 pack! The price is right and they arrived looking brand new. You cannot go wrong purchasing the refurbished Nest Wi-fi Pro 6e AXE5400 Mesh Router 3 pack.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great mesh network for Google ecosystem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh network. Works great with Google Home. Super fast with great coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great coverage. Fast and future proof with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Performance, Setup

    Rated 5 out of 5 stars

    Worthy Upgrade - Get these!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience is so convenient. Easy to setup, and reliable, fast Wifi. Having three to keep coverage throughout the house is a big upgrade vs a singular Router. One thing I will note is that it does require you re-login to your wifi on every device - even if you name the network the same name with same password. Due to the technology difference between this and the Nest non-pro.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Speed

    Rated 4 out of 5 stars

    Reliable mesh system at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh system was easy to set up. The coverage is good but not great. The speeds across the house are very consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Not a consistent connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good, set up was easy, youll be up and running in no time. What I noticed using these versus the old google wifi system is that the new ones have farther range but very inconsistent. I placed the nodes in the same area as previous generation and the old version had more of a consistent connection. The old version obviously isn’t as fast as the new one but the old one was bery concistent.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MacUser. We're glad to hear that you liked the design and easy setup of Nest Wifi Pro. We apologize if you're experiencing inconsistent Wi-Fi range compared to your older Google Wifi system.

      The Wi-Fi range and coverage area of your Nest Wifi Pro Router is estimated and will still depend on other factors that may affect the signal, such as possible sources of interference like the thick walls of your home and crowded Wi-Fi areas like apartment buildings. These factors can result in busy Wi-Fi channels and reduced Wi-Fi performance. If there are possible sources of interference, consider placing your mesh points a bit closer to each other. Keep in mind that Nest Wifi Pro uses new 6 GHz wireless radios to allow more data to flow through your router and deliver faster device speeds, up to 5.4 Gbps (4.2 Gbps outside of US) combined. If changing the placement doesn't prove to be helpful, we would like to investigate the range issue further. Please feel free to speak to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Easy and useful to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting dropped connections from my Spectrum router due to its location in my house. I purchased these to increase coverage and it’s done the job. They were easy to set up using the Google home app. I added a separate guest network because that seems like the cool thing to do. They have an easy monitoring tool within the home app to see what devices are using data. You can also limit the usage. You can access the network status when you are not at home too which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Performance, Speed

    Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the google mesh wifi to these and could see a noticeable difference in the wifi speed, coverage, and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Simple Setup and great connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was straightforward using the Google Home app. The only issue I ran into was connecting the first router to the modem. After retrying to connect a few times and the connection failing, I learned I needed to do a factory reset on the mesh router itself. After this, all three routers connected without issue. The internet connection speeds are much better compared to the previously used modem/router gateway.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Dennis. We appreciate you for posting your review on Nest Wifi Pro. We're sorry to hear that you experienced some difficulty with the initial setup of the device. We want to know more details about your setup so we can provide you with troubleshooting tips in the future if you’re ever considering adding Google products in the future. You can reach us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage, Speed

    Rated 3 out of 5 stars

    Works great but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant choose channels as they auto detect and jump depending on your surrounding accesspoints. Hardwired each accesspoint and speeds are consistent on each of my 3 floors. -1 star for lack of configuration and -1 star for being wifi 6e but not havinf a 2.5gb port. If 6e wasnt useful for having so many devices i would of skilled it but the refurb cost savinf nearly 50% made it a good deal. Previous gen you couldnt hardwire each node and doing so made a huge difference. My other set up is an asus et-12 and that has some serious speed. If youre looking for max coverage and 6e speed for vr go with asus!

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 5 out of 5 stars

    Major WiFi Upgrade...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an older house with WiFi signal killing walls. My old router didn't push our signal to other parts of the house. With these Nest WiFi Pro mesh routers, our signal is now strong even out in our garage. The 3 pack seems to enough for our house. Kids are happy, wife is happy, which means I'm happy.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connection

    Rated 4 out of 5 stars

    Works as intended but still finicky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this since theres only one spot my internet router can connect to, which is the far corner of my house. My computer is on the opposite corner of the house. This has been useful with getting a more stable and faster connection to my internet. The only problem is, a still loses signal from the main device here and there and the internet isnt entirely consistent. So I'll be gaming and I still lose connection here and there. Even if i connect an ethernet cable to one of the remote devices, itll be faster, but still lose connection. Could just be a distance issue between devices, but one only has so many outlets in a house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google Nest Mesh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance and features. Some of, if not, the best mesh network option for the cost. Google makes everything easy from the setup to configuration!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Better then the 2nd gen nest wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the nest wifi 2nd gen for a few years and for some reason it wasnt working as well as it was towards the end.. i bought the 3 pack refurbished and its been nothing but amazing.speed are fast. Setup is easy. I miss have the built in assistant from the last gen..but its a good trade off

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh network provides optimal speeds for tons my IoT devices. The perfomance is amazing and managing them all in google home is so much easier. i woul definitely recomend this if you can for the best download and upload speea.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original nest wifi, and with the 6e pro i see a drastic increase in my speeds and the range i get from the nodes.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good so Far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because the price was good even though it was Refurbished. Didn't expect to show up in a box with bubble wrap and no manufacture box what so ever. All there Nest were in good condition that showed no wear what so ever but maybe only on the bottoms. Easy to setup and up in running with the Google Home App.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Geckoking. Thanks for sharing your review about your Nest Wifi Pro. We thank you for being an advocate of the Google Nest products. We appreciate your feedback on the manufacturing box and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Works excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, easy installation, resolved my coverage issues across a long single story home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Wifi Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem to be good so far.. They took a minute while updating, but have been pretty solid so far. It has only been a month but ao far I not had downtime that lasted for more than few seconds. The range seems fine everwhere in our house has signal and that includes the basement, outside past the driveway and in the backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great Easy Mesh at Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the previous generation nest with this one. Better coverage theough the house and alot faster speeds

    I would recommend this to a friend