Customer Ratings & Reviews
- Model:
- GSRF GA03689-US
- SKU:
- 6522677
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.4 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Geek Squad Certified Refurbished Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) highly for its ease of use and setup, with many praising its simple installation and intuitive Google Home app integration. The improved signal and expanded coverage are also frequently cited as significant benefits, providing strong Wi-Fi throughout homes. Users found the system effective in eliminating dead zones and extending the network's reach. There were no reported negative comments.
This summary was generated by AI based on customer reviews.
Definitely better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and a definite improvement over the Nest home mesh.
I would recommend this to a friendBroken - Stopped working after 30 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working, it worked only for 30 days so that the return period can end. Very poor Geek Certified product. Complete waste of time and money.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, AdeelA. We're sorry to hear that your experience with Nest Wifi Pro has been less than ideal. If you still have the device with you, we'd recommend reaching out to our support specialists. It's important to us that we provide you with the best help possible and identify the cause of the issues you’re experiencing with your device. Please reach out to our dedicated team on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Not A Finished Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the first gen Google wifi pucks for years. Always worked, loved em. But then I got Verizon 5G home internet with wifi 6E and it was time to upgrade. I have always loved the ease of installation, ability to cut the kids off with just a few clicks when they are acting up and ya... Google wifi was always amazing. BUT... Right out of the gate I started having issues. My ring cameras and yale front door lock kept getting kicked off the network for no reason. I called Google and they had no idea what was happening. So I did some research and found out that supposedly 2 routers close to each other may interfere and cause problems. I find this hard to believe because mesh networks including goggle wifi have always worked right? But I went in and shutoff Verizon's wifi and hard lined my nest wifi pro 40 feet away and still, my front door and Ring cameras kept getting kicked off. So I called Google again. This time I was told they are working on a patch and system update to fix some known issues but there was no ETA on the update. This is a week after launch lol. So I reset my network and adjusted a ton of settings but nothing I tried worked. Nothing the internet forum's offered did anything. So finally I gave up after a month and a half of struggling. I'm very disappointed in Google for releasing a product before it is read. Funny thing is, I have talked to 2 other people who have had similar issues. Must be the known issues they are working on. Long story short, don't buy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, AndrewJ. We appreciate you for posting your review of Nest Wifi Pro. We're sorry to learn that you're experiencing some connectivity issues with your device and that our support team wasn't able to provide you with a better resolution. We'd like to get another crack at finding a solution to your concern and help enhance the performance of your Nest Wifi Pro. Please contact us with your Case ID from your previous calls with us and reach us by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Nest Wifi Pro Routers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great routers! I am so glad that I made this purchase!
I would recommend this to a friendIt works!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wifi finally works everywhere. Two extenders had already failed.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, AlanC! It's great to hear that Nest Wifi Pro's Wi-Fi mesh coverage works for your home. We're sorry to hear that two of your Nest Wifi Pros have already failed and we'd like to offer some help to improve your overall experience with our products. If you're willing, please consider visiting our help page where you can get a hold of our support team. We'd be happy to look into the issue and see how we can help you best. Here's the link where you can contact us: https://support.google.com/googlenest/gethelp