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Customer Ratings & Reviews

Your price for this item is $158.97
The comparable value price is $899.00

Customer reviews

Rating 4 out of 5 stars with 152 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the Geek Squad Certified Refurbished Pixel 7 Pro 128GB (Unlocked) highly, particularly praising its exceptional camera quality, stunning photos, and impressive battery life that easily lasts a full day. Many also noted the phone's excellent condition upon arrival and smooth performance. While some customers had minor concerns about the packaging, the overall experience with the phone itself was overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 152 reviews
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever. There is mark everywhere. Don't buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Color, Needs Warranty / Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received White instead of Black. PLEASE BUY warranty or whatever protection. it failed 3 weeks after received (one week after the return grace period). Geek Squad was not able to fix it. Everything on the phone worked except the screen. We were able to make it work thru Google directly, but now we are afraid it might stop working again.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 2 out of 5 stars

    refurbished pixel 7 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was refurbished phone , couldnot answer the phone when it rings. I had to teturn it .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and touch on the edges are not working properly

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 7 Pro.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Google products are awful! Avoid at all costs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and never buy Google hardware. That's my third google hardware that had failed horribly.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, we appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 7 Pro. If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    need improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first experience buying certified phone from Best Buy way too bad,, I can't recommend anyone to buy geek squad certified phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where's the phone?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never arrived. The package was empty. Someone either didn't pack it or stole it while in shipment.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 7 Pro. If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 1 out of 5 stars

    Display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but the inside display their is glue smudges its so disappointed

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Pros mentioned:
    Battery life, Condition, Overall performance

    Rated 5 out of 5 stars

    Brown wrapped phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixel 7 pro arrived in an unassuming plain brown corrugated box. The phone was wrapped bare in a sheet of plastic bubble sheet. But in pristine shape, no marks and the battery was at 94% health. I'm so super happy with this purchase, it might as well have been a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Always buy refurbishednphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in fine working order. Scratch free, clean, and included a transfer cable. The key required to open the sim card compartment was not included; I had to make do with a needle. Pixel phones are, objectively, pretty good. They were better when they came with unlimited photo storage online, though. Also, some of my apps have been very slightly buggy on this phone. Restarting seems to clear the bugs.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished Pixle7pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! No problems, except I've had a problem with Whatsapp glitching... I assume that it's not a problem with you though. The phone came in great condition and a good price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone status is ok, the phone battery seems to be normal as I am using it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Google pixel 7 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in just as expected. I however didn't get earphones in the package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Goole phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new goole phone is working good and happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I have the Hazel edition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone. Hazel is a very attractive color. It does everything I want and I'm learning new exciting features everyday. Definitely worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone, interesting packaging choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Great condition. The packaging was questionable, it wasn't even taped shut. It came with a charging cable and nothing else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    damaged out of box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't expect flawless condition since this is a refurbished item, but it came in with a broken back glass. also, noticed that battery life drops very quickly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Obsidian

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked new and have not had any problem with the Pixel 7 Pro. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google pixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone overall amazing camera i think the pixels have the best camara

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pixel 7 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition so far is excellent.Value for money.The best buy gift.

    I would recommend this to a friend
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