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Customer Ratings & Reviews

Your price for this item is $68.97
The comparable value price is $999.00

Customer reviews

Rating 3.9 out of 5 stars with 53 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the excellent camera quality of the Geek Squad Certified Refurbished Pixel 7 Pro 256GB, with many praising its ability to take awesome pictures and produce accurate colors. The phone's display also receives positive feedback for its quality. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 53 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It's Great.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, it is as if I bought a brand new phone and I love the quality of the photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good android camera phone so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good camera phone. Long video shooting is lagging little bit.but the image is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad certified pixel 7 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. It arrived to me an excellent condition and it runs perfectly. It was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top buy, good condition 10/10. Product come without packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone, in perfect condition, highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the risk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price I guess. Bought is for gifting. So, no idea how it will work. The package was good and the shipment arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it before offer ends!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was a little bit rough just a basic cardboard box, and I like the bubble wrapping inside the box were the phone was, came with I'll say any physical flaws just a little of cardboard dust on the back and front but that's it. Software and everything on the phone it's so good better than most high end phones that you are going to see in the market, loving the phone recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone, everything works... Pick up was easy, workers very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nixe Phone excelent price just like new fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone.Good size.Very confortable.Many options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just about to see if I can return. Have to reset often for it to function

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, we appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro. If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 5 out of 5 stars

    Best smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so good! Definitely recommend buying best buy refurbished product because it is so relatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As brand new as a new phone, very good refurbishment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty phone, horrible customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero Stars I would. It started acting up as soon as the return window had closed, the screen stopped responding, and certain features stopped working, I was back and forth between Best buy and Google constantly, I got nowhere, and then the repair window closed as well without me getting any help. Overall horrible service, and the phone was faulty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Geek Squad Certified Devices.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Your problem is that you can't accept the fact that we can't do anything for you." That's what I was told after my Geek Squad Certified Refurbished Google Pixel 7 Pro stopped working after 99 days. BTW - I also spent an additional $300 to have the phone fixed on top of the purchase price, only for it to die again. But apparently, the issue is that I can't accept that Best Buy can't do anything for me despite selling me a defective phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 7 Pro.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 2 out of 5 stars

    Screen Condition not satisfactory.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen condition was not what I expected. There were several deep scratches on the screen and several light scratches as well.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 pro.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Avoid Google Pixel 7 Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone started good but developed flashing lights and streaks and heating up that makes it impossible to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is not very clean and with some issue of reaction.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro.

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Not unlocked as advertisied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is locked to Verizon, do not trust BestBuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera didn’t work right. Did a master reset. Same issue. Returned it.

    No, I would not recommend this to a friend
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