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Customer Ratings & Reviews

Your price for this item is $68.97
The comparable value price is $999.00

Customer reviews

Rating 3.9 out of 5 stars with 53 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the excellent camera quality of the Geek Squad Certified Refurbished Pixel 7 Pro 256GB, with many praising its ability to take awesome pictures and produce accurate colors. The phone's display also receives positive feedback for its quality. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 4 out of 5 stars

    Refurbished Pixel 7 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished Google Pixel 7 pro was in great condition and works as expected. Only issue I had was that not all of the original cables and adapters came with the phone. The iPhone adapter was missing and the adapter cable received was A-to-C not C-to-C which is needed for the recommended Google charger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ok, this phone is perfect for me.great camera, enough storage, perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Refurbished Pixel 7 Pro 256GB (Unlocked) - Obsidi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to get a Refurbished Pixel 7 Pro 256GB (Unlocked) - Obsidian for less than 1/2 of original price. The phone appears to be in good working order with no scratches. One star taken off because of lax packaging - the phone and the cable were both thrown in a bubble bag into a box and shipped off. I am impressed with this phone, especially the camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pixel 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone lots to learn nice camera love the screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is great, no issues thus far. This was a re-sent phone after my first one got lost/stollen in the mail. My only complaint is that the box the phone was mailed in was literally labeled as a Google Pixel 7 Pro. Best Buy should really consider removing that from the label. But after my first one was never delivered, my customer service experience was wonderful and getting a replacement was hassle free. And again, the phone itself works like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    shipping concern

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone itself is great, it has a slight issue of heating up but other than that its great! although i was worried about the packaging, it was sent in a small box with a flap, NO TAPE. that was concerning to me but i received it fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I replaced an $800 phone with a $200-2yr old phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so many problems with my last x3 google pixel x(6 pro, 6 pro, 7 pro) phones that I replaced them with a Moto and have completely forgotten to continue with the warranty claims.. i'm satisfied with my 2ish year old phone and only considering continuong with my warrently claim for my 7pro phone for thr6 resale value. would not consider another pixel. x3 over 4 year pixel user / former android fanboy

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 5 out of 5 stars

    Great experience with Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was good and seem less. The product was good too .Overall it was an excellent experience from the time of ordering until pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone everything works easy to set up. They did include the wrong charging cord for an iPhone at time of purchase but I should have checked when I picked it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good like new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition of the phone was good and everything seems to be working smoothly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Phone not so great online option with BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to buy from Best Buy and have about once a year but their prices only make sense with the Best Buy credit card incentives only the account was not working and Best Buy customer service hours are odd and so I could not get it fixed only to look at the giant online store and I could get the same phone new for $40 more and have it next day, and earn 5% back so for $25 net I got the phone brand new no hassle in 24hrs not 10 days later....and the Pixel 7 Pro is a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I will say is my speaker port was a little dirty but other than that love it! Looks brand new!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 6 months!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of having the phone and take good care of it. One morning the phone does not turn on anymore!!!! the warranty is now saying there was a sign of water therefore it's not being covered!!! I'm so confused!!! the only thing I can think of is the moisture in the air after a rainy day!!!! I'm so disappointed of the phone and the warranty!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro.

      To fix a Pixel phone that won't charge or turn on, please visit: http://goo.gle/powerissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

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