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Customer Ratings & Reviews

Google - Google Wifi AC1200 Dual-Band Mesh Wi-Fi Router - White-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 10343 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
ip address
  • Rating: 2 out of 5 stars

    It Work, But Wait if You're a Tech

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    First, it works great as a mesh network in my home. All the weak spots are gone. But that's where the good stuff ends. My biggest problem is that the LAN IP address can ONLY be 192.168.1.1. That's not the addressing environment I use on my network and the Google IP address can't be changed, meaning if I want to use it on my network, I've to change the rest of my network. I've NEVER seen a router that doesn't let you change its IP address. I also find it odd that it's only configuration is through a mobile app. Having a Web interface like virtually every other router on the market should be available and then add a mobile app, if they want. Finally, the absence of a USB port to attach a network hard drive would be a real plus. Note that this is best when used with Google's OnHub router, which most people don't. So, if you have a VERY basic, out-of-the-box network, it works well, but if you do any configuration, wait for version 2.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Wi-Fi for the home

    Posted
    Jbuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this to replace 10+ year old router and access point duo I was using. The app made setup easy. Ability to change network settings meant not having to reset static IP address on wired devices. App has features to view network status even when I am away. I am now getting full speed from my ISP and everyone is happy, except my son when I use the app to pause his devices at bed time. Having the three pack allowed me to get full coverage of house and back yard.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but serious shortcomings for advanced network

    Posted
    LuvMySony
    • My Best Buy® Member

    Setup of 3 wifi points was relatively painless and I found my apple devices to have very good connectivity throughout my whole house. I did find that the allowable distance between the wifi points in my house was less than what I expected. The documentation says that they should be no more than two rooms apart. The units were within two rooms but maybe my rooms are bigger than normal or my walls block more signal than normal. I have an established network with IP cameras, gaming devices, storage devices and smart TV's, phones, tablets and laptops with many fixed IP addresses and port forwarding configurations. Whenever I have changed routers before, I simply configured the new router with the same IP address range as the old router and set up the port forwarding and I was back in business with minor device rebooting sometimes. The major problem that I ran into with Google Wi-Fi is that you can not change the LAN IP address. It is hard configured to 192.168.86.x. This is a serious limitation that would make it very painful to convert my network over completely to the Google Wi-Fi mesh. I mechanism for setting up static IP addresses on your LAN also appears to be awkward. You need to connect the device to the network and then pick it from a list in the app to tell Google Wi-Fi to reserve it. Finally, the Google Wi-Fi app only runs on phones. I found that managing my network only from my phone was less than ideal. Bottom line is that it is more geared toward the novice user that needs better Wi-Fi coverage in their house. Any advanced users with more than just basic Wi-Fi requirements will be disappointed.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Been using for approx a year now

    Posted
    dec143
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have 4 of the units to cover my house which is approx 3600 sq ft. I would prefer to have a hard wired system, however I did not wish to go through the pain of wiring an older home. The system is not hard to configure and been stable the entire time. One of the units has required a reboot a couple of time over the past year. It was not unreachable, just diminished connection which was corrected via a reboot in the app. At the time of writing I currently have approx 50 IP devices connected to the network. If there was anything that I would say that I do not like, it would be the inability of changing the lan ip address. Good Solid system

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    solid, stable, great range and info

    Posted
    hien34
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After trying tons of wireless routers (all the new AC stuff when it came out), I had to actually settle on an Apple Airport Extreme, because it was the only one that would handle all of my wireless video cameras (Dlink and Nest) without crashing/restarting every day. This was a bitter pill to swallow since I typically don't like Apple products, but it did what it had to do. Fast forward a few years and it died! So I decided it was finally time to try some mesh networking especially since there were now more and more products out there and I figured they would provide better coverage in a 3 story space. The different Points were easy to set up and each has ethernet jacks so you can connect a switch to add more devices (I'm doing this downstairs in the office). Note - I knew this going in, but Google doesn't currently allow you to change the IP address range, so it's stuck at 192.168.86.x. Not sure why they don't let you change it (yet? @@@@@@@ but it wasn't a big deal to re-IP things since it was a one-time deal. So far, everything's been up and running just fine and I actually love the app since I can get connection info, device info, dim/turn off the lights, etc.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great, but could use more admin controls.

    Posted
    highermath
    • Verified PurchaserVerified Purchase

    I bought Google Wifi based on reviews and the fact that it was $100 less than Eero. I have a similar Eero setup at another house and I am very happy with it. The Google Wifi has the same performance, but a couple drawbacks. The biggest drawback is that if you operate it in the bridged mode, it no longer functions as a mesh network. This means that is you have a hardwired network through your broadband router, you cannot connect to any devices on it if the Google Wifi is operating in the routing (mesh) mode, unless you want to set up static rounds, which is a lot of work and requires some network skills. An easier, but imperfect work-around is to connect a switch to the ethernet port on your first Google Wifi unit, which means that everything will be routed through the Google Wifi and will be able to communicate. This is where the shortcomings of the app's admin interface come in. It will not necessarily show the correct names for devices on that network, and it does not show their IP addresses, so it is hard to identify some of your devices unless you know the MAC addresses for them. Obviously, this is not a problem for most folks, particularly if you do not have any wired devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid Wifi System

    Posted
    bobcats9498
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member

    I must admit I was pleasantly surprised by the Google Wifi system. Setup was easy (must use the app to setup) and I had all three connectivity points up and running within 20 minutes. Within 45, I had assigned IPs to my major devices, had ports forwarded and external access working as expected. In testing the speeds as compared to my previous router, I'm getting nearly double the download speeds. Its blazingly fast. The connectivity points are small and unobtrusive and you can adjust the brightness of the LED light if you need to. There are a few things that could be improved (and hopefully Google will do so with firmware updates). 1) You can't adjust the IP addresses being assigned to devices. Meaning you will have 192.168.86. ?? for your devices. You can't adjust the address. 2) Devices are sometimes slow to switch to the closest connectivity point giving the best connection. If I'm in one room with a connectivity point and I'm connected to that point then switch rooms with another connectivity point, it may take 10+ minutes for my device to connect to the closest point. 3) It would be nice to be able to access the routers via a web browser instead of just the app. All of these are minor issues that I expect will be improved with future updates. Overall, a very solid mesh wifi system. Highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    perfect conection

    Posted
    joko
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    6 I have been using both basic Access points/WiFi routers and more advanced gear for years. Our latest was a Netgear Nighthawk, which worked great as an omni-directional Access Point, but wasn't so good as a Router. I put a Ubiquiti Networks router, in my front of the Netgear, which made things stable, fast, and met all our needs. I did try wifi extenders, but didn't like how they required you to set up an additional SSID for thier location, so if I moved though our the house it would eventually require an handoff, which was never seemless. I also think there was a security flaw in this setup, but don't remember. I wanted a greater signal spread in our 3200 sqft multi-story house, so I first bought Luma, while keeping an eye on Eero and Orbi. I liked the security features of Luma, but when I tried to set it up, it had a hard time finding the DHCP assigned IP address from my Cisco/Charter Cable modem. After working on thier gear for numerous hours with thier wonderful customer service, and I seriously do mean wonderful, I gave up and returned thier gear. I still wanted a mesh wifi, and this is right when Google wifi was available for pre-order. After it arrived 30 days later, it took me ~15 min to set up, establish groups, do some port forwarding, and reassign few devices that dropped thier connection. Speed test returned fast great results both from hard wired desktops and wifi connected devices. I connect both Android and IOS phones, iPads and Android based tablets, Ooma VoIP, SmartThings hub, Nest thermostat, Ring Pro door bell, Sonos, Chronecast, FireTV, Nvidia Shield Android TV, Roku 3, both Windows and Mac laptops, Windows 10 desktop, WiiU, 3DS, Tivo, Qnap NAS, HP Laser printer, Epson Muti-Inkjet Printer, and a couple of Echos to the network. I also connect my Ethernet based devices via various switches throughout the house. Everything works great and and has a strong signal. I agree with all posts that say this is a very simple device, and provides very limited advanced networking features, especially when compared to my Ubiquiti router. I have decided to give up my multiple SSIDs for 2.4 and 5Ghz frequencies, routing protocols, subnets, and VPN Into my network, because I really didn't need it. Also, the Google wifi sets up ONE SSID for all frequencies, and determines the best frequency based on signal strength, beam firming capability, and overall speed. Although I can force a 5G via my device, I figured I will only change this if I experience any lag or delay, which hasn't been a problem thus far. We cut the cord a while back and stream multiple session, at once of PlayStation Vue, Netflix, Amazon Video, Plex, HBO Now, Starz Play, Spotify, and Kodi without problem I also play online shooter like BF4, BF1, and Titan Fall2, whithout port forwarding set up, and haven't experienced and lag. I of course set my desktop as a priority device, in settings, to ensure the streaming video doesn't affect my gaming. This would sometimes happen with my previous set up, when we were all streaming something, even with QOS turned on. In summary, although a simple solution, it does everything I want, thus getting 5 stars. I hope for greater networking features as time goes on, and if I experience any problems, then I may reevaluate my review. One suggestion for all users is to hardwire the APs if you have the chance. The wireless mesh works flawless, but if you want the best performance possible, then hardware the APs, which will produce the fastest mesh network available today. This is when compared to Orbi, Eero, or Luma. This has been validated by numerous consumer and trade rag reviews. Orbi does offer some more features and a faster all wireless mesh setup, due to the dedicated network channel, but it also costs $100 dollars more for a two AP solution. I hope this helps and provides some perspective. < less

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great easy Mesh Wifi Solution, but...

    Posted
    Techgadgetdude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been using both basic Access points/WiFi routers and more advanced gear for years. Our latest was a Netgear Nighthawk, which worked great as an omni-directional Access Point, but wasn't so good as a Router. I put a Ubiquiti Networks router, in my front of the Netgear, which made things stable, fast, and met all our needs. I did try wifi extenders, but didn't like how they required you to set up an additional SSID for thier location, so if I moved though our the house it would eventually require an handoff, which was never seemless. I also think there was a security flaw in this setup, but don't remember. I wanted a greater signal spread in our 3200 sqft multi-story house, so I first bought Luma, while keeping an eye on Eero and Orbi. I liked the security features of Luma, but when I tried to set it up, it had a hard time finding the DHCP assigned IP address from my Cisco/Charter Cable modem. After working on thier gear for numerous hours with thier wonderful customer service, and I seriously do mean wonderful, I gave up and returned thier gear. I still wanted a mesh wifi, and this is right when Google wifi was available for pre-order. After it arrived 30 days later, it took me ~15 min to set up, establish groups, do some port forwarding, and reassign few devices that dropped thier connection. Speed test returned fast great results both from hard wired desktops and wifi connected devices. I connect both Android and IOS phones, iPads and Android based tablets, Ooma VoIP, SmartThings hub, Nest thermostat, Ring Pro door bell, Sonos, Chronecast, FireTV, Nvidia Shield Android TV, Roku 3, both Windows and Mac laptops, Windows 10 desktop, WiiU, 3DS, Tivo, Qnap NAS, HP Laser printer, Epson Muti-Inkjet Printer, and a couple of Echos to the network. I also connect my Ethernet based devices via various switches throughout the house. Everything works great and and has a strong signal. I agree with all posts that say this is a very simple device, and provides very limited advanced networking features, especially when compared to my Ubiquiti router. I have decided to give up my multiple SSIDs for 2.4 and 5Ghz frequencies, routing protocols, subnets, and VPN Into my network, because I really didn't need it. Also, the Google wifi sets up ONE SSID for all frequencies, and determines the best frequency based on signal strength, beam firming capability, and overall speed. Although I can force a 5G via my device, I figured I will only change this if I experience any lag or delay, which hasn't been a problem thus far. We cut the cord a while back and stream multiple session, at once of PlayStation Vue, Netflix, Amazon Video, Plex, HBO Now, Starz Play, Spotify, and Kodi without problem I also play online shooter like BF4, BF1, and Titan Fall2, whithout port forwarding set up, and haven't experienced and lag. I of course set my desktop as a priority device, in settings, to ensure the streaming video doesn't affect my gaming. This would sometimes happen with my previous set up, when we were all streaming something, even with QOS turned on. In summary, although a simple solution, it does everything I want, thus getting 5 stars. I hope for greater networking features as time goes on, and if I experience any problems, then I may reevaluate my review. One suggestion for all users is to hardwire the APs if you have the chance. The wireless mesh works flawless, but if you want the best performance possible, then hardware the APs, which will produce the fastest mesh network available today. This is when compared to Orbi, Eero, or Luma. This has been validated by numerous consumer and trade rag reviews. Orbi does offer some more features and a faster all wireless mesh setup, due to the dedicated network channel, but it also costs $100 dollars more for a two AP solution. I hope this helps and provides some perspective.

    I would recommend this to a friend