Main Content

Customer Ratings & Reviews

Google - Home Mini - Smart Speaker with Google Assistant - Chalk-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 17742 reviews

97%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 26 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 669 Reviews
  • Rating: 3 out of 5 stars

    Really awesome, sad about the defect

    Posted
    clizzabeth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have a full sized google home in the kitchen, and I got this little guy for my bed side table. The look of it is sleek, and it works exactly like the big one does. The speaker isn’t as good as the big one, but it’s a quarter of the size, so that’s understandable. What I’m not happy about is the defect on the top touch pad of the device. One of the main pieces of functionality of this tech is to be able to touch the top of the device to pause, play, stop alarms, and generally interact. From the research I’ve done, before these even released, when they were giving a few out to lucky winners as promos, there was an issue with a “ghost touch.” It was causing the google to think that the top was being touched, so you’d have it saying weird things to you all day, and pretty much listening to you all day. From what I’ve read online, there were not a lot of people affected by this defect, but google went ahead with the launch instead of recalling the affected devices. They then issued a software update for ALL users that completely disabled the ability to use the top as an interaction button (you can still tap on either side to change the volume). This forces the user to use all voice commands to interact with the device. Which can be a pain in the butt sometimes. So the first day I got this product, I set it as my alarm clock, and you can imagine what I looked like at 6 am, trying to beat this thing until it turned off. I finally had to use voice control to get it turned off. But I was used to my full sized google home and I was expecting it to turn off when I touched the top pad. I’ve heard word that they might recall all of these devices, but I really hope not. Outside of that, it’s great. I just really hope google figures out something soon.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's OK

    Posted
    dudeinco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So I own three Echo Dots, and three Home Minis. They are comparable, but there are some important differences. First of all, I'm a Google Music subscriber, so the mini was a necessity, if I wanted to listen to my music on one of these devices. The sound is just OK, but better than the Echo Dot. It definitely isn't a replacement for a good music device, but in a pinch, it works. Unfortunately, unlike the Dot, it won't connect to external Bluetooth speakers, without owning a Google music dongle. Even then, you'd have to plug in the BT speaker, AND the dongle, so... Also, when it comes to hearing you, over the background noise of its own music, or over the TV, or really over anything, the Mini fails miserably, in comparison to the Dot. For home devices, this, like the Dot, supported everything I had. For some things, like my thermostat, I can ask this what the temperature on the main floor is, and it will know, where my Dot doesn't seem to understand, but pound for pound, it's about equivalent. The Dot gives you, seemingly, a little more leeway on how you describe what you want it to do. Some of the features on the mini, like reading my appointments, etc., doesn't work, because I have a pro/business account for my gmail/calendar/etc. (you pay for their services, so you get less features, and less compatibility, right?) I don't know what to say. I was underwhelmed, overall, but your mileage may vary. I already had Dots, so this was just gravy, and under-performed on expectations in some areas.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's just... ok.

    Posted
    tarynholz
    • My Best Buy® Member

    I have a regular Google Home, and several minis, as well as an Echo Dot and an Alexa enabled lamp. My Google Home works ok although it seems like Google pushes a lot of updates which can cause issues quite often. Voice control commands will sometimes stop working and then start again several days later. Also my smart devices will sometimes randomly disconnect causing me to have to factory reset my Google Home to reconnect them. The sound quality is not as great as I was hoping. After getting my Google Home, I decided to try out the Echo Dot and was actually quite impressed by the quality of it, the lights, and the sound quality. It seems to hear me a lot better, and Alexa voice controls are a lot better. Also, my devices never disconnect. I've since then started using my Echo Dot for my smart home controls and my Google Home for just listening to Spotify. I love the Alexa app. It is far more intuitive, looks better, and I love the Alexa skills. If you want just simple smart home control, go with Google Home. If you want sound quality, games, and a device to have fun with, go with Alexa.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Amazon Alexa is Better

    Posted
    Frank1701a
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I got this device for free from a promotion related to buying a Nest product. I've had an Alexa device for a year and recently got this Google Home product. To manually adjust the volume on the device you have to tap either the left or right side of the device, you don't get an idea of at what level the current volume is set at so then you have to get it to speak to test the volume. With Amazon Alexa, there is a ring you turn to left or right and a light gets longer or shorter depending on the volume level you set. Alexa wins. I have some WEMO devices in my home. With Alexa you just need to say "Alexa, find my connected devices". Then it automatically recognizes them. With the Google Home you need to go into the app, and find the setting for it to recognize new devices. Alexa Wins. if you want to mute these devices so they won't spy on you or listen to what you are saying they have that ability. With the Google Home Mini you have to move a switch on the back and hold the device at the same time or you won't be able to move the switch. With Alexa, you just press a button, that also has a visual indicator letting you know the device has been muted. Google Home mini also has a visual indicator. Alexa Wins. It's easier to say "Alexa" than to say "Hey, Google" or "Hi, Google". Alexa Wins. The accompanying App for Alexa is easier to use and navigate thant the one for Google Home. Alexa Wins.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    So this is probably me...

    Posted
    akaTwoSheds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Take this with a grain of salt because I'm pretty heavily invested in the Amazon Alexa system. I picked the Home Mini up when it was on sale over the Thanksgiving weekend so it was $30 and Best Buy tossed in a $10 gift card. Call it an extremely nerdy impulse buy :) The setup was easy as could be and as compared to when I set up my Alexas, the Home is much easier. It only took a minute or so and I didn't have to change the WiFi on my phone which is always nice. My first complaint is "Ok Google". Say it out loud. My tongue fumbles over it every time. I don't use it on my Samsung phone for that very reason. The Alexa has a few alert word options - Alexa, Echo, and Computer, all of which are much easier to say. My house is also overflowing with Philips Hue lights, all of which I can control through the various Alexas I've got. I tried setting up home automation with the Home and things sort of ground to a halt. To date I haven't had any luck with it but to be fair it's the pre-holidays so things have been hectic and I haven't really given it any additional time. I'd say that if you're already an Alexa user that the Home may be too late for you. If you're dipping your toes into smart speakers and home automation it's worth a look. Especially if they let you change it from "Ok Google" :)

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not bad but not the best

    Posted
    psyclopps
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I really wanted to love this. I have a regular size Google Home, Amazon Echo, Echo dot and a H/K Invoke as I love trying these things out. I think I put the Home mini at the bottom of the list for all of these. On the top end of things, it is cheap, looks great and has the power of Google behind it. These are all great selling points by themselves, especially if you use lots of Google services such as calendar, play music and more. Now, for the downside of things... it doesn't "hear" as well as competitors. I find my self repeating myself a lot more than other units. Audio quality is meh but this is to be expected by a small device... but you can not connect it to a larger speaker system unless it has chromecast functionality. I had my old Echo Dot connected to my stereo via line in and sometimes via bluetooth. The google home does neither. It has bluetooth but it is for streaming to the device, not for streaming to speakers (I have read rumors it will come in a future update). There is no line in to speak of. This kind of makes it useless to me. Overall it is a good device with some issues but if you really like Google I recommend getting a full size Google Home or a difference device.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not all its cracked up to be

    Posted
    SFKF

    If all you want is something that can look up things for you or to set a cooking timer, it works well. If you want to use it to play music that is loaded on your phone, forget it. I have a vast music library on my Samsung Galaxy s7 phone, but when I say "OK Google, play "Over the Rainbow" (that's loaded on my phone) it says I must subscribe to Google Play and might choose another song to play. One of the reasons I got the Mini was to be able to play music hands free. Apparently the issue is with the Google Assistant itself, not the Mini so perhaps giving the Mini a bad review is not accurate. I've noticed others online complaining of the same thing and apparently Google is "working on" finding a fix. If you make a playlist on Google Play you can play it manually but NOT hands free. Apparently some people work around this by tapping the microphone symbol then saying what they want to play, but this makes it NOT hands free. If you manually choose the music, it doesn't sound too bad and it is somewhat useful for looking up answers to questions, but if you only want it to play music hands free you're out of luck.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for remote stuff/Assistant needs work

    Posted
    arjay67
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I got this on sale at Christmas time when BB was offering a great price plus a gift card rebate. It has been fun to use and works well at controlling my Hue lights, Nest thermostat and TP-Link outlet switch. It also works very well with music services like Google Play and iHeartRadio. It has even surprised me a couple of times in doing things like playing a song from Google Play when you tell it a line of the lyrics. But for other operations and requests, it's really far behind Siri. It's very small size and attractive styling allow it to be placed almost anywhere without standing out as ugly. Keep in mind that this unit is very small. As such, you cannot expect high fidelity from the speaker, but it beats a blank. It was easy to pair with my other mobile devices to use as a speaker. The companion Goggle Home/Google Assistant app are simple for most tasks. But can be a bit confusing when setting up devices like smart bulbs and switches. Overall, I'm happy with this purchase. But I'm really waiting for the HomePod to take its place.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Google home mini works well, but privacy concerns

    Posted
    BradleyUfgoodlykins
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have amazon echos and dots around my house and an iPhone and iPad so I wanted to try out google's assistant. The google assistant is a bit easier to work with than alexa and definitely behind apple's siri. But according to my research, google is always listening and sending everything to the 'cloud'. Amazon is always listening but will only send what it hears after you say your key word ('alexa', etc). Apple will only process what you say to it and send the translated information to the 'cloud' (I ask 'what is the weather?', it sends 'weather request' to the server, no recordings, nothing I say is stored on the device). But there is no way apple will sell me a home pod for $500. I'll probably stick with my echos and dots I probably spent less than $500 altogether that are in every room of the house now. Google home seems interesting but the privacy concerns don't make me want to replace the amazon devices I already have.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good smart speaker but not perfect

    Posted
    snapperheadjoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Google has several things going for this tiny smart speaker. The sound quality is much better than on the Alexa mini devices however it doesn't have the ability to connect an external speaker via a plug or Bluetooth which is a big detraction. There is also no comparison between the Smart's of Google Assistant versus Alexa's very limited responses and knowledge when it comes to answering questions. However the Alexa assistant, in my opinion, is better at controlling smart home devices. Give Google a little time and they will catch up and probably surpass Amazon. For now if you want a better sounding mini smart speaker that can answer your random questions more accurately stick with the Google mini but if your main concern is controlling your smart home then the Alexa Mini is it better return on your investment. As a side note I own six Alexa Minis and two Google Minis and have put them head-to-head so my assessment is accurate.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Took it back

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After setting this up and taking it for a test drive, I decided to take it back. While I like the color and looks of it, I didn't really like the way you had to change things, like the volume for instant. I had planned on using it at my desk, but didn't really want to have to tell it to raise or lower the volume which I knew you could do. I just prefer a button for this. You actually had to tap on it to change the volume and it could be tricky at times to find the right area on top of it to do this and not to mention how low or high you are setting it because it uses dots to indicate it when to do raise or lower it. I had to research to find out what the buttons on the bottom of it did, so after that I decide to return it. Other than, if that's what you like, I would recommend it. Just wasn't to my liking.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good smart speaker but not perfect

    Posted
    snapperheadjoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Google has several things going for this tiny smart speaker. The sound quality is much better than on the Alexa mini devices however it doesn't have the ability to connect an external speaker via a plug or Bluetooth which is a big detraction. There is also no comparison between the Smart's of Google Assistant versus Alexa's very limited responses and knowledge when it comes to answering questions. However the Alexa assistant, in my opinion, is better at controlling smart home devices. Give Google a little time and they will catch up and probably surpass Amazon. For now if you want a better sounding mini smart speaker that can answer your random questions more accurately stick with the Google mini but if your main concern is controlling your smart home then the Alexa Mini is it better return on your investment. As a side note I own six Alexa Minis and two Google Minis and have put them head-to-head so my assessment is accurate.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Don't love it as much as I thought.

    Posted
    JayeCam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought the Google Home because I wanted to be more hands free. I have a 5yo and a 10mo old and always have my hands full doing something or another. The Home has been great for playing music and asking very simple questions, but I really thought that it would allow me to ask things I would ask Google on my phone. I was wrong. So often the response is, "Sorry, I am not yet able to do that" or something along those lines. Even for relatively simple questions. I managed to get it to give me some news updates and NPR top news, but I had to be specific in how I asked for these things. It can tell me the weather as well. I will like the Google Home more when they expand its capabilities some more. We don't have any other smart appliances here, no smart thermostat, lights, security....so I know I am not using the device to its full potential, but even for the little I ask of it I would hope it could deliver.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does Not Connect to Bluetooth Speakers

    Posted
    Lamplighter
    • My Best Buy® Elite Member

    Sadly, the Google Home Mini will not connect to Bluetooth speakers. I could not believe it either. I went to the Google help forums and verified it. Additionally, there is no headphone output to allow hard-wiring into a speaker system. However, the internal speaker is far superior to the Amazon Echo Dot. So if you don't need to connect to a Bluetooth speaker this is may be the device you want. After listening to the 70's music station on Google Play, I discovered that I am married to the Amazon Music service.I am not about to set up a whole new service with my personal preferences and create playlists. It would be nice to be able to connect with Amazon Music. Again, this will not be an issue for everyone. Would I recommend this device to friend? Yes and no. It is a great product if you are ingrained in the Googlesphere. But if you have Echo devices already you will be disappointed.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for the price...

    Posted
    whtwolf

    Easy to set up, can respond to a variety of questions and it's quite fun and useful for hands-free help but if you want to have a little more control it's a pain to use. I use it with my TV and Chromecast, useful to turn on TV or put on a show on Netflix or Youtube but to change volume or choose specific Youtube videos it's annoying to ask google every time, or to unlock your phone (and drain its battery) to use it as a remote control. A lot of times it wont listen to its call (Hey google) while music is playing, and it gets confused if there's other people talking in the background (even if it's the TV or similar). I thought I would be using it a lot but ended up deciding to set up tasks manually because of those issues, it takes the same amount of time and I dont have to struggle over the device not understanding what I want to do.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nifty smart home device.. but

    Posted
    UGAfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    ... you have to understand that smart home speakers are meant to be used with other smart devices. This means that you need to be willing to pay for all new devices, if you don’t already have them. You also must download the Google Home app, and have a modicum of patience to set up each device, but it’s usually very quick. In addition, if you’re creeped out by the thought of a little robot controlled by Google listening to your every conversation, then sending that data back to Google, do NOT buy this item. That’s what it’s meant to do. I gave up worrying because they’ll get the data one way or another, I’m just making it easier. The days of HAL are here, except it’s in my bedroom instead of my spaceship.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's ok but prefer the Echo Dot

    Posted
    segadc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's definitely lacking the ability to connect to bluetooth speakers and there is no 3.5 mm audio jack. The Echo Dot since version one had these features. However, don't discount the Google Home mini. What it lacks in features, it gains in great responses from Google Assistant. A lot of times it would answer questions Alexa wouldn't know. The speaker is loud and the mic picks up my voice across the room easily. The touch controls are decent but physical controls would of been much better. Granted I got this with a deal (free via buying Tile Pro), I do enjoy it. It also doesn't have as many apps/skills compared to Alexa, but an ok option if you are all in with Google. Wait for a sale or a free deal.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's good not great

    Posted
    Mom362825628
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It has it's moments where it won't understand you so it's annoying. And most routines won't work. But it's definitely nice to have for the TV. Instead of searching for your phone to resume play for Netflix you can do it to your voice. that's definitely a win when the kids want the TV on and you're in the middle of something. Where does offer a lot I really wish you would offer more you can't connect through Hulu so that's a bummer. I feel like it was worth it getting the 2 for 60 I believe it was but I would definitely never pay full price for this not worth it yet and for how long it's been out I don't think they're going to get where I wanted to be.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good if you only like SIRI (iPhone).

    Posted
    Learn8524
    • My Best Buy® Elite Member

    It appears that the "Google Home Mini" is not powerful enough to perform daily task swiftly. It is only as good as the Siri (iPhone) and "OK Google" on Samsung phone. When I used it to turn on/off lights, it took between 2 to 4 seconds. The later happened 60+% of the time (slow). This is in comparison to Alexa which was 98% of the time took 1 second to turn on/off the light. My partner got so frustrated entering a room w/o a light and have to wait about 3-4 seconds. I eventually put everything back to manual switch. Since I always carry my iPhone (Siri), my two Google home mini just sit there w/ minimum use. Until perhaps the 3rd generations (or perhaps they have a better algorithm or faster processor), I would not recommend to this product to a friend.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Better @ conversation than for gadgets & functions

    Posted
    Kerri
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I really wanted to love this product. I do love the conversation aspect of google and prefer talking to google home than amazon Echo. You can ask a follow-up question and it has cute answers to questions. It is lacking in functionality though. Pros: Better understanding than amazon Echos. Fun responses Can change voice of assistant Links google calendar and other google products. Responds quicker than echo. Don't have to enable skills like the echo. Cons: Doesn't control as many devices as echo. Doesn't make calls to contacts and other google homes like Echo. :( (this was huge with me because it can't be used as an intercom). Only 2 models Can't order from amazon on the device.

    I would recommend this to a friend