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Customer Ratings & Reviews

$329.99

Customer reviews

Rating 4.1 out of 5 stars with 2718 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,718 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these for the most part. Occasionally it doesn’t pick up continual movement so that is frustrating but the pictures are clear. Would like the ability to zoom in.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, TeresaM. We appreciate that you like the Nest Cam (battery). We hear your concerns about its recording feature along with having the ability to zoom in.

      Event detection depends on the camera settings that you select. You can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      Also, you can zoom in and out of your camera’s video to temporarily take a closer look at part of the scene. Here’s how:
      - Open the Home app.
      - Tap and hold your device's tile.
      - In your camera’s Live or History view, you can:
      Spread or pinch two fingers to zoom in or out.
      Double tap to zoom in. Do it again to zoom in further.
      Drag one finger to pan around.

      For help around the camera features, get in touch with our dedicated team through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several wired Nest cameras and have been wanting to add a few more to the exterior of the house where bringing power to them would be a real project. I bought this two pack and single pack and within an hour had all three mounted, connected to the app, tested and positioned. I'm impressed with the video quality and the battery life. These cameras are not recording 24/7. They only come on when motion is detected. That is how they manage the battery charge. Battery life is reported in the app where it indicates percentage and approximately how many weeks more of battery life each camera has before needing a recharge. I installed all of them on October 2nd. It's now October 23. The most active camera positioned on the driveway has 6 more weeks (71%) battery life. The other two positioned at the rear of the home still have 8 and 11 months (more than 90%) battery life. For having them up and outdoors for three weeks, the battery life is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to use once you complete the setup. The setup has a lot of instructions and video directions are available. The images on my iPhone are very clear and easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good cameras with great picture, meh battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras with great picture with not the most amazing battery life. Good for areas with less interactions or reasons for the camera to toggle on and off. You can permantly plug these in however, which is how one of these is setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are amazing they quality is mind blowing and it's super easy-to-use and set up the employees at best buy were very helpful when it came to buying my items

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but not Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh Google. I really like these cameras. Better than other brands which I won't mention. As with everything, some little things could be improved and they would be outstanding. Setup is so easy. Battery life has been really good, even in the cold. I have one hooked to an outlet and one running on battery only.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello ChiefBri, thanks for the feedback you shared and we’re glad that you like the Nest Cam (battery). We also appreciate you for pointing out some of its features and functionality, and we’re hoping you can tell us more about the little things we need to work on for future improvements. You may contact us anytime by visiting us at the following link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    high quality cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, high quality cameras. Two way sound communication is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and use on the google nest cameras. Great function and clear picture. Very easy to customize to what you want. Great video both day and night. I won’t use anything else!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and excellent pictures. You should get the solar charging system if you don't like climbing latters to recharge the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Meh. Wouldn't buy again.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is nice and the app is okay. Cant hear audio during playback in the app and audio doesnt reach as far as other cameras out there (when i can actually hear it). For the amount I paid for these i would expect better.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, NickP. Thanks for sharing your feedback about the Nest Cam (battery). We’re glad that you like its image quality and the app, but we’re sorry to learn that your expectations with the audio quality are not met.

      It may be helpful to check that your phone’s media playback volume is turned up, and make sure your camera's audio settings are correct. In the Home app, touch and hold your device's tile Settings > Audio, and use the slider to adjust the volume. You can also turn the microphone on or off, and switch audio recording.

      If the issue persists, we encourage you to contact our support team hear for additional assistance: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Soccer mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally wanted 2 cameras but since there was a sale for 3 we spent a little extra. 2 are mounted outdoors and we kept the other 1 indoor to monitor the dog when we leave her alone. If she starts to bark or howl due to loneliness, we can talk to her on our phone app which gives her reassurance. The cameras are very clear on our phone app and we can also hear very well. It's a great product that took little installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love My Nest Camera Set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality on the cameras is amazing! Easy set up & accessibility when I'm not home are part of the reasons why i went with the nest products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Soild wifi camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality wifi camera. Easy to mount and good quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older generation nest cameras but these newer generations have better picture quality. I also love the battery options that allow up 2-3 months on a single charge if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Wireless cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Definite improvement from previous security cameras. Would definitely recommend these cameras to other perspective customers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nest Cam Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. However battery life is less than a week.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GSGS, thanks for posting your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).

      For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad ratings… awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad reviews.. it’s awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great compared to others but not as good as Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. I love the Google products but I have the previous generation outdoor Nest cameras and they perform better than these. Perhaps I just need to keep them plugged in instead of the wireless option. The Nest App is better instead of the new Google Home app, which doesn’t give you a preview of the video, you have to open the app and view the clips.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NJDad, we greatly appreciate your feedback on Nest Cam (Battery), and we’re sorry to hear that it doesn’t give you a preview of the video and that you have to open the app to view the clips. Your feedback helps us better understand our customers’ preferences and needs, and we’ll share this information with the product team to work improving the functionality and features of the Google Home app. In the meantime, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view in the Google Home app.

      We're always here to help. If you come across any concerns about your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Get the job done

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more battery life because I've had it for less than a year and have had to charge them about 8 times already. They also get knocked off line easily for no apparent reason. Great quality and viewing range.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JayT. Thanks for sharing your experience with the Nest Cam (battery). We’re glad that you like its quality and viewing range, but we're sorry to hear you ran into these issues with the battery life along with its magnetic mount. We’d be happy to share your feedback with the right team for future improvements

      Meanwhile, the battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Also, we suggest using the secure loop accessory, which is a cable that connects your camera to the magnetic mount and will help prevent your camera from falling if it gets knocked off the mount. If your Nest Cam (battery) did not include a secure loop in the box, please contact us to request one. Alternatively, you can use the Wasserstein anti-theft mount, which can be available at your retailer, and provides anti-theft protection in addition to anti-drop protection.

      If there’s anything we can help you with, please contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest