Customer Ratings & Reviews
- Model:
- GA01894-US
- |
- SKU:
- 6473265
Customer reviews
Rating 4.1 out of 5 stars with 2633 reviews
(2,633 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Good security camera.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Easy to set up and use. Use it outside for security or inside to check on the dogs while you are away.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Add wireless charging to the next iteration
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you change your WiFi name, it can be hard to reset and reconfigure.. but otherwise works as expected. Great video & sound. I would also like to see wireless charging in future models.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mattyg19, thanks for letting us know about the issue. We're sorry to hear that you are having a difficult time changing the Wi-Fi settings for Nest Cam (Battery). On the other hand, it's great to hear that you liked the video and sound quality. We also appreciate your suggested wireless charging feature and we'll definitely hand this over to our product team and see what new things we can cook up for you. For any other concerns or support needs that may arise with your Nest Cam (Battery), you're always welcome to contact us here:https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to Set Up and Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was easy to set up with the out of the box directions. There are several videos on YouTube, but it was a very straightforward set up. I opted for the optional 15 foot cable over the standard cable as I already have a Google Nest Aware subscription and I wanted to have 24/7 monitoring. Having the back up battery is a nice feature though.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera. Love Google products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with these cameras. They last a long time on battery power. My plan though is to have them plugged in in case I lose power then they're on battery power. Picture is great. You can zoom in to a certain extent
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Great video quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very seamless to connect to my WiFi at first. I had to do a factory reset a few times until it finally worked. Other than that the video quality is great.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Awesome cameras!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, video is great, highly recommended!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to install, didn't take very long.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Decent Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera, average battery life when not connected to the charger. But average camera, better than Arlo. Very minimal lag but tends to not have good audio on Android devices.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Clectro, thanks for taking the time to share your feedback. We’re sorry to hear about the battery issues you have with Nest Cam (battery).
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Nest Cam, easy to use, charge & preferred over other cameras.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Can't Go Wrong with Google-Nest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Google Nest ecosystem and this camera complimented with my older cameras. Easy to install and set-up.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend Rated 3 out of 5 stars
Major Change Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WIth a few changes this would be a solid system, but until then, I cannot recommend these. What to change: 1. Google should let us decide how often we want to get notifications. For now you can only receive a notification once every 10 minutes during the "cool down" phase - which renders this essentially useless as a security camera. Say you drive away from your house, the camera will notify you of movement - your car, and then you will not receive a notification for the next 10 minutes. OK simple solution is turn the camera off, and turn it on once you clear the camera's field of view. Great! What about a package being dropped off at your house - notification received. But then 5 minutes later a porch pirate comes and steals that package - YOU WILL NOT RECEIVE A NOTIFICATION! This is so crazy to me that Google decided this was a good idea. The theft of the package will be recorded, but you will not receive a notification of it because it was within 10 minutes of that first notification. 2. Battery life is good, losing about 1% a day even in 10 degree weather with about 1 minute of recording per day. But recording time is capped at 3 minutes max on battery. Again, Google, let us decide! 3. Distance - one of our cameras captures distance 30 feet away. The other only about 6 feet. Have swapped the cameras in the locations and nothing changes. 4. Dark color. Some of us do not want these to be so visible. Sure there are skins and covers but the manual clearly states not to cover the cameras, presumably not to affect performance/heat. WIth a few tweaks this would be a solid system, but as of now, for most uses, they are not good enough.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi HaloJones, thanks for sharing the details of your feedback about the Nest Cam (Battery), and we’re sorry to hear of your issues with the event detection, recording, notifications, and its color design.
You can create custom Activity Zones for your camera or doorbell for different types of activities that you want to be notified about. Just use the app to draw a zone around a specific area in your camera’s view. Activity Zones can send specific alerts for activities seen within a selected area of your camera’s view. Learn more using this link: https://support.google.com/googlenest/answer/9207697
Also, you can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity.
We’re taking your feedback seriously as it helps us better understand our customer preferences and needs, this may help us improve our products and services by knowing what areas we can work on. Meanwhile, you may get in touch with us anytime so we can assist you further and guide you with using the cameras in the Google Home app effectively: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Solid Cam
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid camera, misses an occasional alert during a cool down period. The battery only is nice, having the option of plugging in is great. Wish it came with waterproof cord
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for posting a feedback about the Nest Cam (battery), and we’re glad that you find it a solid camera.
Google Nest attempts to send you the right number of alerts at the right times, so the camera will trigger a short cooldown period each time a notification is sent. While the duration of the cooldown period varies by alert type (person, sound, motion, etc.) the behavior remains the same. Once an event begins, an alert is sent and the cooldown period begins. Until the cooldown period expires without any new activity of that type, no new alerts of that type are sent.
We hear your concern about having the weatherproof cable included with the purchase of Nest Cam (battery), and we’ll pass it along to the right team as we’re always looking for ways to improve our products and services. Meanwhile, you can use the included power adapter to connect your camera to a power outlet for continuous power. However, please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
For questions and concerns about the performance and features of the Nest cameras, our dedicated team of support is ready to provide you with assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works amazing never have any issues with it
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Security Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome security camera. Easy to install and a little overpriced.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Not great with the cold. Battery life is about a month of casual use
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to installed. I have around tithe house.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Overall is good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Battery is not the best, but it’s not too bad as long as you set up the camera correctly that it doesn’t drain the battery too much. Recording is good.
This review is from Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Felipe, thank you for sharing your review on Nest Cam (battery). We're sorry to hear that you're experiencing some battery issues with the device. The battery life will depend on factors including activity, temperature, and selected camera settings. We recommend reaching out to our support team so we can assist you with troubleshooting tips that may help improve the battery life of your Nest Cam. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Nest Wireless Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product, with easy setup/install and very clear video.
I would recommend this to a friend Rated 4 out of 5 stars
good and robust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good and has been robust so far. using for home monitoring
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up Easy to install Great picture Good connection with google home
I would recommend this to a friend














