Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 6559342
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Awesome ! Works like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product ‼️ loved it. Get Nest aware subscription through Google store.
I would recommend this to a friend- Cons mentioned:Battery life
Poor quality security system
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is awful, so I am constantly taking them down to recharge. They recharge very slowly, so it takes hours to charge one of them. The low end temp is -4 degrees F, so all three cameras went offline this morning when the temp hit -10. Save your money and buy a different system.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, hertzy07. We hear your concern with the Nest Cam (Battery) not running optimally in colder weather. The device operates best within a temperature range of –4°F to 104°F (–20°C to 40°C). For more details on using your device in colder climates, here’s a link: https://support.google.com/googlenest/answer/11830989?
If you need any more help, reach out to us here: https://support.google.com/googlenest/gethelp?sjid=1813846835391256418-NC ""
- Cons mentioned:Battery life
Terrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this product because it needs to be charged often so if it’s high you will need a ladder to get it off charge it then put it back. Additionally this product only comes with one charger for 3 cameras. Terrible product
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Lyradi. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life on the Nest doorbell (battery) will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp?
Gift item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am sure the who got this from our White elephant Christmas exchange gift would find it very useful.
I would recommend this to a friendNot as good as before!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 older camera's with the Nest App and they are 5 star. You can scroll back the footage to see anything you want. I just purchased 5 new Nest Cameras which require Google Home App. With this app, you can only review if there is movement. Which is an awful feature and NOT useful.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, JohnH. Sorry to see the Nest Cam (Battery) wasn’t quite what you were expecting. For clarification, the Nest Cam (Battery) is able to record up to 10 days of 24/7 video history if you have the
Nest Aware Plus subscription and the device is connected to a power source. Check out this guide for more information: https://support.google.com/googlenest/answer/9681538
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service and the camera work well I will say have great WiFi service
I would recommend this to a friendGood so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all nomissues with the camera set up. Wish they had 4k versions though.
I would recommend this to a friendGooooooggle. Outdoor nice modernize
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love it, cool nice, wireless product. Way better then other brand in the market.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is great! I would recommend this product to someone else.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, battery life surprisingly good in cold weather
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to work with and offered price matching. Thank you
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item!! And it was on sale at best buy best price in town
I would recommend this to a friend3 pack google nest cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and easy setup. Would highly recommend
I would recommend this to a friendDon’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend these. Just get eufy cameras!!!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaxtonS. We’re sorry to hear the Nest Cam (Battery) wasn’t quite what you expected. You’re experience is important to us we’d like to hear more from you — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Good Camera Overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent battery life. Works well with the google home app.
I would recommend this to a friend- Cons mentioned:Battery life
Battery doesnt last as long as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies waaaaayy too fast. Got 2 caneras in the office. Every 2 days. Dead. Im returning them.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi LuisB. Thanks for posting your review. We're sorry to hear that you're experiencing issues with your Nest Cam (indoor, wired). This type of issue is uncommon. If you have already returned your camera to Best Buy, we hope you can rejoin the Google family of products.
Nest lets get new stuff out!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I would give it 5 stars but I hope Nest sees thing. I just found out that nest isn't putting out new products. I'm really not happy about this . When its time to replace the nest cameras I'm sorry nest but I'm gonna have to go somewhere else
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Jesusesq. We're happy you love your Nest Cam. That said, we hear your concern about new products. Here at Google we're still selling the Nest Cam and a number of other Nest products. If you have any concerns, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
A Title is Necessary for Me to Fill Out?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy, great. Nest customer service, the pits. Google discontinuing Nest service in April? I returned item. I can say much more but, I never get anything in return for my insight; just taken advantage of is all.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, WilliamB. Thank you for posting a review about the Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. On April 8, 2024, Nest will discontinue support for Nest Secure. However, your Nest Cam will still work and will continue to support. Visit this link to learn more: https://support.google.com/googlenest/answer/10191961
If you’re ever considering Google products in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Poor product por customer care
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts like 3 weeks max! Very disappointed with the product and Best Buy. They charge a 15% restocking fee for a product that just doesn't work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JonathanS. Thank you for posting your feedback on Nest Cam (battery). We're sorry to hear that your experience with its battery life is disappointing. To extend the battery life, we suggest adjusting the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link can help: https://support.google.com/googlenest/answer/10901611
If the issue persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got my order! And refund was declined very disappointing! Never again am I ordering from BestBuy
No, I would not recommend this to a friend