Customer Ratings & Reviews
- Model:
- GA01317-US
- |
- SKU:
- 6473262
Customer reviews
Rating 4.1 out of 5 stars with 2715 reviews
(2,715 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Google Nesh Outdoor Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. Very satisfied with how easy it was to set up.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Camera!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very outside camera, battery lasted me 2 and half weeks, night mode and very visible during the day.
I would recommend this to a friendRated 5 out of 5 stars
Gooooooggle. Outdoor nice modernize
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love it, cool nice, wireless product. Way better then other brand in the market.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great addition to nest door camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outdoor nest Camera was purchased to add to my existing account. Great addition.
I would recommend this to a friendRated 5 out of 5 stars
Great camera but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of the cameras that Nest/Google have released. My only gripe is power cable length.
I would recommend this to a friendRated 3 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but ring camera with flood light is much better ane the ring app has better interface and features like snooze button
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, NicholasR. We appreciate your insights on Nest Cam (Battery). We're sorry to hear that the app interface and other features fell short of meeting your expectations. We'd like to work on changing your views by providing you with a more pleasant experience with all the features of Nest Cam (Battery). You can count on our support team to help answer your questions and even walk you through the amazing features of your device by visiting us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Works highly recommend nest cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work great. Provide security and peace of mind.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing the cameras was easy for me. No problems with connecting to wireless network's. Great product.
I would recommend this to a friendRated 5 out of 5 stars
Meets expectationd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It meets all my expectations. It is wireless and has a battery life of 5 weeks. But the history can't be saved unless you pay a monthly fee.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Greg, it’s great to have your feedback, and we’re glad that the Nest Cam (battery) meets your expectations. We’re focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
If there’s anything we can be of help, please don’t hesitate to get in touch with us anytime at: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Not sure what they were thinking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased today and will return tomorrow. Some genius though that it would be a good idea to make a security camera with a battery and not include charging cables. There is 3' cable for the two cameras. So, when the battery runs out you will need to pull your ladder back out and take the camera down and charge it then put it back OR you can spend $40 in a separate purchase for a longer charging cable. Will happily return tomorrow.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for sharing the details of your feedback about the Nest Cam (Battery), and we’re sorry to learn it’s a disappointment for you. We understand that having two charging cables for your cameras can be convenient for you. If you want to consider connecting your cameras to a power outlet for continuous power but you only have one charging cable and adapter, we suggest reaching out to our support team anytime so we can figure out a way to help you best, here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Sense of security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra security. Great price! I have ADT however it was double the price if I would of purchased from ADT
I would recommend this to a friendRated 2 out of 5 stars
Held back by the Google Home app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've found the notifications to be much more accurate and much quicker than my previous Nest Cam Outdoors. That's where the good ends. The Google Home app holds these cameras back and can't even compare to the Nest app. The app was nowhere ready for this launch and Google made a huge mistake forcing the use of the Home app. On another note, if you wire one of these up for 24/7 video and you're expecting continuous scrubbing like in the Nest app, you'll be very disappointed.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Brett, thanks for your feedback. We're sorry to hear about your disappointment with the Google Home app and the continuous video recording for your Nest Cam (Battery).
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We'd like to hear more about your experience, including your concerns with the 24/7 video recording option when you hardwire your Nest Cam (Battery). You can check with our support team and we'll gladly help you out, if you can reach out to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent day video/goog nighttime video. Easy to set up. Love the magnetic swivel mount. Has great battery life.
I would recommend this to a friendRated 5 out of 5 stars
Google - Nest Camera Battery - Snow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this camera a lot. Can go anywhere with wifi. Having a battery makes it super convenient, but you also have the option to wire it if you don't want to worry about charging.
I would recommend this to a friendRated 2 out of 5 stars
Big downgrade from old Nest cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big downgrade from the old nest cam. The new app is very difficult to use, and you can’t leverage the original nest app which was much better. I’m hoping google does not sunset the old app. The recording starts way to late and cuts out early, and many clips have a weird white flash at the beginning of the recording. Image quality is worse than original camera as well. I’m returning the camera and scooping up the old one while they are still in stock at some stores.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AustinTexasShopper, we highly appreciate your feedback and thanks for sharing the details of your issues with the Nest Cam (Battery). We’re sorry to hear of your poor experience with using the Google Home app, and with the camera features.
We’re continuing to support the Nest app, and we’re aware that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app.
We understand your decision to return your Nest Cam (Battery), and if you’d like to consider trying it again in the future, we’d be happy to work with you and help improve your experience. You’ll find us always available here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Backdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works get with my iPhone and google hub. I’m able to see a wide range of my backyard.
I would recommend this to a friendRated 5 out of 5 stars
Great battery cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Happy to see a battery version which adds a lot more flexibility on where to install.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of the battery outdoor camera. It has great resolution and the facial recognition is fantastic! Battery life is great!
I would recommend this to a friendRated 5 out of 5 stars
Caught a burglar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days after I installed them I caught someone stealing in my store, so I love them
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendRated 3 out of 5 stars
Ok camera happered by bad software and poor design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software needs to be better, the wifi radio in it is a little weak. The plug for the power cable is fragile, making wiring it a pain.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Xandrius. We appreciate your feedback on the Nest Cam (battery). We hear your concerns, and we’re sorry that your experience is below your expectations. We’d be happy to share this with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. Meanwhile, although you can connect your camera to a power outlet with the included power adapter for continuous power to keep the battery charged, the power adapter included is not weatherproof and not intended for outdoor use. We recommend using a compatible weatherproof cable (sold separately) instead.
For any support concerns that need our attention, please contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp













