Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for spot view. Overview distance view not the best. Also would prefer auto recording but for the price great value
I would recommend this to a friendNight owl
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, ill will recommend it and the affordable price for the best quantity cam
I would recommend this to a friend- Cons mentioned:Battery life
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good battery life need charge every two days mic very low volume
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, BasselA. Sorry to hear you didn’t experience great battery life on the Nest Cam (Battery).Battery consumption depends on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here’s a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
We’re just a click away if you need support: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Not worth the money. Look somewhere else.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The camera has a very difficult time catching anything. I've even adjust the sensitivity to high and it still only starts to record after the person has walked up/past the camera. My older Arlo system is much better.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting a review to share what you’ve experienced with the Nest Cam (Battery). We’re sorry to learn that you ran into this issue with your camera not catching any activities.
Your camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. If you only need your camera to detect people, animals, or moving vehicles, we recommend that you do not turn on the basic motion and sound detection feature. You might have to move your camera, change your camera’s angle, or change something in the scene so that you don’t miss important activity and choose which events your camera or doorbell can detect and record (people, motion, package etc.).
If you’re willing, we’d like to learn more about this issue. Please reach out to our support team for further assistance here: https://support.google.com/googlenest/gethelp
Wifi nest camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with solar charging panel. Be sure to charge fully at set up.
I would recommend this to a friendGoogle cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution and fast upload the videos and recordings
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is great! I would recommend this product to someone else.
I would recommend this to a friend- Cons mentioned:Connectivity
Home app cannot detect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to get this camera working since i already own other google devices in my home but the Google Home app just would not detected this camera, therefore could not get to use this camera. After a few hours of wasting my day fiddling with it, I ended up returning this camera. This will give me a chance to check out all the other brands.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Dose. We're sorry to hear that your experience with your Nest Cam (indoor, wired) was less than ideal and that you had to return it. If you're ever considering Google products in the future, we recommend that you reach out to our support specialists so we can further assist you. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Excellent video quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see a reason for so many negative reviews. It could be little challenging setup for non technical person but these days YouTube can help you with anything.
I would recommend this to a friendGoogle
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great the battery last long and I like it so far!
I would recommend this to a friendNest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second camera, paired both with a solar charger. Never have to worry about charging them!
I would recommend this to a friendNest Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works well. Already had a few and it finished the set.
I would recommend this to a friendNest outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera does the job but the google software it has to use is lacking.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, HarryL. Thanks for posting a review about the Nest Cam (battery). We hear your concern, and we’d like to learn more about your challenges with using the device so we can help. You can tell us about your experience by visiting us anytime here: https://support.google.com/googlenest/gethelp
Very clear picture and sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good and great at detecting subjects.
I would recommend this to a friendSpotted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like the new doorbell this thing is AMAZING! It's vision is strong and very sensitive to anything going on around it. Quality and connectivity are strong and quick!
I would recommend this to a friendNo longer worthy of the name Nest.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Google, you took out all the Nest Value out of this and forced us to use Google Home to utilize this camera. Nest was a better interface. I ended up buying Eufy by Anker. Much better price, twice the resolution and full 365 day battery? Oh, and their app is better than google home. Sorry, Ill be upfitting my house with at least 8 cams and discontinue to use the Google/Nest line of products. At this point, it's all in the name you got going for you.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Ruben, thanks for letting us know about your concerns with the Google Home app. It's really unfortunate to hear that you're planning to discontinue using your Nest Cam (Battery).
We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays.
If you ever have a change of heart and reconsider using Nest Cam (Battery) again, we'll definitely do our best to provide you a better experience. Please do not hesitate to contact our support for any support needs you may have by visiting us using this link: https://support.google.com/googlenest/gethelp
I’d buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a farmers that I could see on my iPad in front of tv. This way no porch pirates. This camera works great and the display is crystal clear
I would recommend this to a friend- Cons mentioned:Battery life
Google has messed up the new line up of cameras.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible, lasts maybe two weeks. Doesnt work in the older Nest app with my existing cameras. You can only access it in the Google Home app that has less features. I ended up returning it. In comparison i also use the Blink wireless cameras that use 4 AA and they last over a year before changing them out.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NCruz, we really appreciate your feedback about the Nest Cam (battery), and we’re sorry to hear it didn’t meet your expectations.
The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Also, your camera could have detected a lot of activities, as the battery life will depend on factors including activity, temperature, and camera settings that you select, which can be extended by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
We understand that you returned your camera already, but if you’re willing to try the Nest camera some time again, we have our dedicated team of specialists always ready to provide you with services and assistance here: https://support.google.com/googlenest/gethelp
Great addition to my home security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job alerting me when there’s someone in my backyard!
I would recommend this to a friend- Cons mentioned:Battery life
Third camera. Needed to replace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a third camera that needed to be replaced because the battery discharges even though it is continuously plugged in. Paid electricians to check outlets. All pointed to camera issues. Google was no help and equally save on internet that others experienced problems. Works now after getting a new camera. Not sure for how long. Would not get this camera brand again.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for choosing our Google Nest products. It's unfortunate to hear that one of your Nest Cam (Battery) had to be replaced and we apologize for having fallen short of providing you with your support needs.
We ask for your patience in waiting the replacement Nest camera. If you would like to follow up, you may contact our support team once more here: https://support.google.com/googlenest/gethelp